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Datadog to eClinicalWorks integration — real-time, two-way sync

Keep Datadog and eClinicalWorks in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Datadog and eClinicalWorks

Connect the tickets, records, and events in eClinicalWorks to the systems engineering runs in Datadog, kept current in real time and in both directions.

eClinicalWorks is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Datadog is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Observations, Medications, Allergies, Immunizations in eClinicalWorks with Monitors, Logs, Events, Dashboards in Datadog field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Feed appointment events to reminder and messaging platforms to reduce no-shows.
  • 02 Keep provider directories consistent between eClinicalWorks and scheduling or marketing systems.
  • 03 Provision and update Datadog Monitors from a config database or Git so alert definitions stay consistent across teams and environments.
  • 04 Publish deploy and pipeline Events, and submit custom Metrics, into Datadog from CI/CD or a data pipeline to enrich dashboards and correlation.

Common sync patterns

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where Datadog tracks engineering work: requests become issues

A ticket or request raised in eClinicalWorks opens or updates a matching issue in Datadog, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

Where Datadog moves messages between services: activity lands on the stream

Records created or changed in eClinicalWorks publish to the queue or topic in Datadog as they happen, so downstream services react to real events rather than polling for them.

What you can sync between Datadog and eClinicalWorks

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Datadog objects eClinicalWorks objects How this pairing syncs
Metrics Time-series metrics queried in aggregate windows through the query API and submitted via POST /api/v1/series; individual raw points cannot be extracted beyond retention. Allergies Allergy and intolerance entries in the clinical record. Metrics is specific to Datadog and Allergies to eClinicalWorks — each maps to any object or custom field on the other side.
Incidents Incident records from the v2 Incidents API with full CRUD, including status and timeline fields; landed in a database for MTTR reporting or created and updated from an external incident workflow. Immunizations Vaccination history exposed for registries and patient apps. Incidents is specific to Datadog and Immunizations to eClinicalWorks — each maps to any object or custom field on the other side.
Service Level Objectives SLO definitions and status history via the v1 SLO API with full CRUD; read out for reliability and error-budget reporting, or provisioned and updated from a reliability config. Documents Clinical notes and attachments referenced from the chart. Service Level Objectives is specific to Datadog and Documents to eClinicalWorks — each maps to any object or custom field on the other side.
Hosts Infrastructure host inventory with tags and metadata from the v1 host list API; loaded into a CMDB or warehouse for asset tracking, and hosts can be muted or unmuted via the API. Diagnostic reports Structured result reports grouping observations for a study or panel. Hosts is specific to Datadog and Diagnostic reports to eClinicalWorks — each maps to any object or custom field on the other side.
Monitors Alert definitions with query, thresholds, and current state via the v1 Monitors API, which supports full create, update, and delete; Stacksync reads alert state into a warehouse or provisions and updates monitors from a config source. Patients Demographic records exposed via FHIR Patient resources and HL7 ADT feeds; the anchor for all clinical syncs. Monitors is specific to Datadog and Patients to eClinicalWorks — each maps to any object or custom field on the other side.
Logs Log events searched via the v2 Logs search endpoint by time window and submittable through the log intake API; commonly streamed to a warehouse for retention beyond Datadog's storage period. Appointments Scheduling records available via FHIR and HL7 SIU messages, synced for reminders and outreach. Logs is specific to Datadog and Appointments to eClinicalWorks — each maps to any object or custom field on the other side.

How changes propagate between Datadog and eClinicalWorks

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Datadog eClinicalWorks Sub-second propagation

DetectionDatadog notifies Stacksync of record changes through webhook events. Polling with time-windowed search queries on Logs and Events (timestamp cursor).

DeliveryEach detected change is written to eClinicalWorks through its API, with automatic retries and rate-limit backoff.

eClinicalWorks Datadog Interval-based propagation

DetectionStacksync polls eClinicalWorks for changes on an incremental schedule, reading only records changed since the previous pass. HL7 interface feeds push event messages as they occur.

DeliveryEach detected change is written to Datadog through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Datadog: Per-endpoint limits return HTTP 429 with X-RateLimit-Limit/-Remaining/-Period/-Reset headers. Log ingestion and metric submission are not rate limited; search endpoints such as Logs and Events queries carry quotas that Datadog Support can raise.
  • eClinicalWorks: Subject to the platform's API rate limits and interface throughput agreements.
What ships with Datadog ⇄ eClinicalWorks

Connect Datadog and eClinicalWorks for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Datadog–eClinicalWorks connection.

Real-time

Two-way sync

Changes in Datadog or eClinicalWorks instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Datadog or eClinicalWorks data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Datadog or eClinicalWorks record.

Observability

Monitoring

Track your Datadog ⇄ eClinicalWorks sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Datadog and eClinicalWorks.

How the Datadog and eClinicalWorks connectors work

Datadog

Integration surface
REST API (v1 and v2)
Authentication
API key (DD-API-KEY) plus an Application key (DD-APPLICATION-KEY) sent as request headers; application keys are tied to the creating user and inherit that user's permissions and authorization scopes.
Change detection
Polling with time-windowed search queries on Logs and Events (timestamp cursor); monitor alerts can also push via the Webhooks notification integration. No modified-date CDC on mutable objects.
Capabilities
read · write · webhooks
Rate limits
Per-endpoint limits return HTTP 429 with X-RateLimit-Limit/-Remaining/-Period/-Reset headers. Log ingestion and metric submission are not rate limited; search endpoints such as Logs and Events queries carry quotas that Datadog Support can raise.

eClinicalWorks

Integration surface
FHIR R4 REST API plus HL7 v2 interfaces (ADT, SIU, ORU) through an interface engine
Authentication
OAuth 2.0 / SMART on FHIR for the FHIR API; site-configured credentials for HL7 interface connections
Change detection
HL7 interface feeds push event messages as they occur; the FHIR API is polled
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits and interface throughput agreements
How it works

How to connect Datadog to eClinicalWorks — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Datadog and eClinicalWorks with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Datadog connected
    eClinicalWorks connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Datadog and eClinicalWorks objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Datadog ⇄ eClinicalWorks
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Datadog eClinicalWorks
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Datadog and eClinicalWorks integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 318 integrations available for Datadog and eClinicalWorks.

Popular · 7 of 318
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