Real-time
Two-way sync
Changes in ConnectWise or Hibob instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Human resources
ConnectWise to Hibob integration — real-time, two-way sync
Keep ConnectWise and Hibob in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect ConnectWise and Hibob
Keep the people, teams, and status that ConnectWise and Hibob share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.
Each tool in ConnectWise keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Hibob is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.
Stacksync syncs Invoices, Configurations, Members, Activities in ConnectWise with Salaries, Time off, Lifecycle, Documents in Hibob bi-directionally and in real time. A person added, moved, or offboarded in Hibob creates or updates the matching user in ConnectWise within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where ConnectWise captures details of its own, such as a corrected contact or a login identity, those can flow back to Hibob in whichever direction you configure.
Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.
Common use cases
- 01 Push closed-won opportunities from the CRM into ConnectWise to kick off agreements and onboarding projects.
- 02 Reconcile ConnectWise invoices and agreements against the accounting system to catch billing gaps.
- 03 Push Salaries and Variable Pay from Bob into a payroll provider or warehouse each pay cycle, using the Payroll-permitted service user.
- 04 Mirror Work data (department, site, manager, title) into an org-chart or reporting warehouse for headcount and structure analysis.
Common sync patterns
Onboarding: access ready on day one
A new hire recorded in Hibob creates the matching user in ConnectWise with the right team and manager already set, so people can start working without waiting on a provisioning ticket.
Offboarding: no standing access after a departure
When someone is marked as leaving in Hibob, the matching account in ConnectWise is deactivated or flagged, so departures do not leave open access behind.
One employee directory
A person's name, title, contact details, or status corrected in either system updates the other, so both sides stop maintaining separate copies of the same person.
What you can sync between ConnectWise and Hibob
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| ConnectWise objects | Hibob objects | How this pairing syncs | |
|---|---|---|---|
| Time Entries Logged technician time, often exported for payroll and invoicing checks. | Lifecycle Hire, termination, and leave status changes at /people/{id}/lifecycle; read-only and the source of lifecycle webhook events. | Time Entries is specific to ConnectWise and Lifecycle to Hibob — each maps to any object or custom field on the other side. | |
| Invoices Billing records reconciled against accounting systems. | Documents Employee documents accessed under the Docs API; gated behind the Documents permission granted per service user. | Invoices is specific to ConnectWise and Documents to Hibob — each maps to any object or custom field on the other side. | |
| Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. | Named lists Dropdown option lists such as departments and sites used to resolve field values when mapping People records during sync. | Configurations is specific to ConnectWise and Named lists to Hibob — each maps to any object or custom field on the other side. | |
| Members Internal users and technicians referenced by tickets and time entries. | People (Employees) Core employee records with out-of-the-box and custom fields; read via POST /people/search, created and updated through the /people endpoints. | Members is specific to ConnectWise and People (Employees) to Hibob — each maps to any object or custom field on the other side. | |
| Activities Sales and service activity records synced for engagement reporting. | Employment Historical table of job terms, contract, and working pattern under /people/{id}/employment; full CRUD, entries keyed by effectiveDate. | Activities is specific to ConnectWise and Employment to Hibob — each maps to any object or custom field on the other side. | |
| Companies Client and prospect account records that anchor most other PSA data in a sync. | Work Reporting line, department, site, and title under /people/{id}/work; drives the org chart and is synced two-way to directories. | Companies is specific to ConnectWise and Work to Hibob — each maps to any object or custom field on the other side. |
How changes propagate between ConnectWise and Hibob
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
ConnectWise Hibob Sub-second propagation
DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.
DeliveryEach detected change is written to Hibob through its API, with automatic retries and rate-limit backoff.
Hibob ConnectWise Sub-second propagation
DetectionHibob notifies Stacksync of record changes through webhook events. Webhooks fire for employee created/updated/deleted, table-entry created/updated, time off, and lifecycle events.
DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- ConnectWise: Subject to the platform's API rate limits per company and integration.
- Hibob: Rate limits are enforced per service user; violations return HTTP 429 with X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset response headers. The docs list POST /people/search at 50 requests per minute, and bulk /people/search is preferred over per-record reads.
What ships with ConnectWise ⇄ Hibob
Connect ConnectWise and Hibob for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Hibob connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever ConnectWise or Hibob data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single ConnectWise or Hibob record.
Observability
Monitoring
Track your ConnectWise ⇄ Hibob sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between ConnectWise and Hibob.
How the ConnectWise and Hibob connectors work
ConnectWise
- Integration surface
- REST API
- Authentication
- Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
- Change detection
- Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits per company and integration
Hibob
- Integration surface
- REST API (the Bob API)
- Authentication
- Service User credentials over HTTP Basic auth (Base64-encoded serviceUserId:serviceUserToken); permissions granted per data category (People, Payroll, Documents) in Bob admin
- Change detection
- Webhooks fire for employee created/updated/deleted, table-entry created/updated, time off, and lifecycle events; the employee.updated payload flags which fields changed and Bob recommends an API call for the full record. There is no CDC stream, and deleting a table entry fires no webhook (Bob has no table-entry deletion event).
- Capabilities
- read · write · webhooks
- Rate limits
- Rate limits are enforced per service user; violations return HTTP 429 with X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset response headers. The docs list POST /people/search at 50 requests per minute, and bulk /people/search is preferred over per-record reads.
How it works
How to connect ConnectWise to Hibob — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate ConnectWise and Hibob with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
ConnectWise
connected
Hibob
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the ConnectWise and Hibob objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · ConnectWise ⇄ HibobCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
ConnectWise HibobCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
ConnectWise and Hibob integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between ConnectWise and Hibob: authenticate both systems, choose the objects to sync (such as ConnectWise's Time Entries and Invoices), map fields visually, and changes propagate both ways in milliseconds — no code required.
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ConnectWise: List endpoints support a conditions query parameter for server-side filtering on field values, which reduces sync payloads. Hibob: Service User permissions are granular and per-category (People, Payroll, Documents); a request fails unless that category is explicitly granted in Bob admin. Stacksync's field mapping accounts for these differences between ConnectWise and Hibob without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means ConnectWise and Hibob records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed ConnectWise and Hibob connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom ConnectWise–Hibob integration in-house.
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Yes — Stacksync ships production-grade connectors for both ConnectWise and Hibob. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on ConnectWise: Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields. On Hibob: Webhooks fire for employee created/updated/deleted, table-entry created/updated, time off, and lifecycle events; the employee.updated payload flags which fields changed and Bob recommends an API call for the full record. There is no CDC stream, and deleting a table entry fires no webhook (Bob has no table-entry deletion event). Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 499 integrations available for ConnectWise and Hibob.
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