Skip to content
Data warehouse ⇄ Business productivity

ClickHouse to Sysaid integration — real-time, two-way sync

Keep ClickHouse and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect ClickHouse and Sysaid

Get the data locked inside Sysaid into ClickHouse as live tables, and send results back where Sysaid can use them, without writing a pipeline.

Whatever Sysaid is used for, it accumulates data the rest of the company wants to analyze, and that data usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay for it.

Stacksync syncs Custom Fields, Incidents, Service Requests, Problems from Sysaid into tables in ClickHouse continuously, handling schema, rate limits, and retries. Because the sync is bi-directional, results computed in ClickHouse can also be written back into fields in Sysaid where the tool can use them.

Common use cases

  • 01 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
  • 02 Stream Service Records into a warehouse for SLA, backlog, and MTTR reporting without manual CSV exports.
  • 03 Sync aggregated ClickHouse query results back into operational tools, such as account-level usage metrics into a CRM.
  • 04 Consolidate logs and business records from multiple sources into MergeTree tables for retention and reporting.

Common sync patterns

Analytics on Sysaid's data

Records and events from Sysaid land in ClickHouse as queryable tables, current within seconds and ready to join with the rest of the warehouse.

Cross-tool reporting

Combine Sysaid's data with data from every other synced system to answer questions no single tool can.

Where Sysaid accepts updates: operational write-back

Segments, scores, or reference values computed in ClickHouse sync back onto records in Sysaid, putting analysis where the work happens.

What you can sync between ClickHouse and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ClickHouse objects Sysaid objects How this pairing syncs
Distributed tables Query-routing tables over cluster shards in self-managed deployments. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Distributed tables is specific to ClickHouse and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Dictionaries In-memory lookup structures refreshed from external sources, sometimes fed by syncs. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Dictionaries is specific to ClickHouse and Incidents to Sysaid — each maps to any object or custom field on the other side.
Tables (MergeTree family) Columnar, append-optimized tables that serve as the destination for high-volume sync loads. Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. Tables (MergeTree family) is specific to ClickHouse and Service Requests to Sysaid — each maps to any object or custom field on the other side.
Databases Namespaces that group tables and scope permissions for sync users. Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Databases is specific to ClickHouse and Problems to Sysaid — each maps to any object or custom field on the other side.
Views Saved queries used as curated, read-only sync sources. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Views is specific to ClickHouse and Changes to Sysaid — each maps to any object or custom field on the other side.
Materialized views Insert-time transformations that reshape incoming synced rows into aggregates. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Materialized views is specific to ClickHouse and Users to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between ClickHouse and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

ClickHouse Sysaid Interval-based propagation

DetectionStacksync polls ClickHouse for changes on an incremental schedule, reading only records changed since the previous pass. No log-based CDC for consumers.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid ClickHouse Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is applied to ClickHouse as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with ClickHouse ⇄ Sysaid

Connect ClickHouse and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ClickHouse–Sysaid connection.

Real-time

Two-way sync

Changes in ClickHouse or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ClickHouse or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ClickHouse or Sysaid record.

Observability

Monitoring

Track your ClickHouse ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ClickHouse and Sysaid.

How the ClickHouse and Sysaid connectors work

ClickHouse

Integration surface
Native TCP protocol and HTTP interface; standard SQL dialect, with MySQL and PostgreSQL wire compatibility available
Authentication
Database credentials (username/password); ClickHouse Cloud issues per-service credentials over TLS
Change detection
No log-based CDC for consumers; incremental reads use polling on monotonic columns, and ClickHouse is usually the destination rather than the source
Capabilities
read · write

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect ClickHouse to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ClickHouse and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ClickHouse connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ClickHouse and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ClickHouse ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ClickHouse Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

ClickHouse and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 545 integrations available for ClickHouse and Sysaid.

Popular · 8 of 545
All ClickHouse integrations All Sysaid integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own