Real-time
Two-way sync
Changes in Cin7 or Freshworks CRM instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cin7 to Freshworks CRM integration — real-time, two-way sync
Keep Cin7 and Freshworks CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Cin7 and Freshworks CRM
Close the gap between front office and back office: Freshworks CRM and Cin7 share customers and status in real time, in both directions.
Freshworks CRM holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Contacts, Accounts, Deals, Tasks in Freshworks CRM with Products, Inventory levels, Sales orders, Purchase orders in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Mirror deal and activity data into a Postgres database that internal tools query directly.
- Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
- Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.
- Write purchase orders created in a planning tool back into Cin7 for receiving.
Where Cin7 handles order-to-cash: closed-won flows through
A deal won in Freshworks CRM creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.
Where Cin7 is the finance system of record: money status on the account
Invoice and payment state from Cin7 shows on the account in Freshworks CRM, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Cin7 and Freshworks CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Freshworks CRM objects | |
|---|---|---|
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Lists Contact list membership synced against segments computed in a warehouse. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Notes Context records attached to contacts, accounts, and deals. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Accounts Company records kept consistent with ERP and billing systems. | |
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Deals Pipeline records synced out for forecasting and full-funnel reporting. | |
| Inventory levels Stock on hand by branch or location, published outward for availability. | Tasks Follow-ups created from external signals such as product usage events. |
What ships with Cin7 ⇄ Freshworks CRM
Connect Cin7 and Freshworks CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Freshworks CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Freshworks CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Freshworks CRM record.
Observability
Monitoring
Track your Cin7 ⇄ Freshworks CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Freshworks CRM.
How the Cin7 and Freshworks CRM connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
How it works
How to connect Cin7 to Freshworks CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Freshworks CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Freshworks CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Freshworks CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ Freshworks CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 Freshworks CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Freshworks CRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Freshworks CRM: authenticate both systems, choose the objects to sync (such as Cin7's Contacts and Branches / locations), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Cin7 and Freshworks CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Cin7: Polling on modified-date filters; webhook support exists on some editions for order and stock events. On Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Freshworks CRM side: Contacts, Accounts, Deals, Tasks, plus custom fields where Freshworks CRM exposes them. On the Cin7 side: Products, Inventory levels, Sales orders, Purchase orders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Cin7 and Freshworks CRM: Where Cin7 handles order-to-cash: closed-won flows through; Where Cin7 is the finance system of record: money status on the account; One customer master. A deal won in Freshworks CRM creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Cin7 and Freshworks CRM.
Popular · 8 of 386
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Cin7 ⇄ SugarCRM -
Cin7 ⇄ Twenty CRM -
Cin7 ⇄ Veeva CRM -
Cin7 ⇄ Vtiger CRM -
Freshworks CRM ⇄ Unleashed Software -
Freshworks CRM ⇄ Visibility ERP -
Freshworks CRM ⇄ NetSuite -
Freshworks CRM ⇄ Dynamics 365 F&O
No integrations match .
