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ERP ⇄ CRM

Cin7 to Folk CRM integration — real-time, two-way sync

Keep Cin7 and Folk CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cin7 and Folk CRM

Close the gap between front office and back office: Folk CRM and Cin7 share customers and status in real time, in both directions.

Folk CRM holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Notes, Reminders, People, Companies in Folk CRM with Credit notes / returns, Products, Inventory levels, Sales orders in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Keep folk and a billing or customer success tool aligned on company records as deals close.
  • 02 Sync folk people and companies with a marketing or outbound tool so outreach lists stay current.
  • 03 Consolidate stock movements from multiple branches into one reporting database.
  • 04 Publish Cin7 inventory levels to storefronts, marketplaces, and a CRM so every channel quotes real availability.

Common sync patterns

Where Cin7 manages people and org data: keep Folk CRM aligned

Owners, territories, and org structure informed by Cin7 stay current in Folk CRM.

Where Cin7 handles order-to-cash: closed-won flows through

A deal won in Folk CRM creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.

Where Cin7 is the finance system of record: money status on the account

Invoice and payment state from Cin7 shows on the account in Folk CRM, so reps see balances before promising the next order.

What you can sync between Cin7 and Folk CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cin7 objects Folk CRM objects How this pairing syncs
Branches / locations Warehouse entities that scope every stock movement and order allocation. Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. Branches / locations is specific to Cin7 and Groups to Folk CRM — each maps to any object or custom field on the other side.
Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Custom fields Group-scoped attributes that receive enriched or computed values from external systems. Stock adjustments and transfers is specific to Cin7 and Custom fields to Folk CRM — each maps to any object or custom field on the other side.
Credit notes / returns Return documents synced so finance and support see the same refund state. Notes Free-text context attached to people and companies, readable for reporting. Credit notes / returns is specific to Cin7 and Notes to Folk CRM — each maps to any object or custom field on the other side.
Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Reminders Follow-up items that can be created from external triggers. Products is specific to Cin7 and Reminders to Folk CRM — each maps to any object or custom field on the other side.
Inventory levels Stock on hand by branch or location, published outward for availability. People Contact records; the primary entity synced with outreach and enrichment tools. Inventory levels is specific to Cin7 and People to Folk CRM — each maps to any object or custom field on the other side.
Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. Companies Organization records linked to people and kept aligned with billing or CS systems. Sales orders is specific to Cin7 and Companies to Folk CRM — each maps to any object or custom field on the other side.

How changes propagate between Cin7 and Folk CRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cin7 Folk CRM Sub-second propagation

DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.

DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.

Folk CRM Cin7 Sub-second propagation

DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.

DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
  • Folk CRM: Subject to the platform's API rate limits.
What ships with Cin7 ⇄ Folk CRM

Connect Cin7 and Folk CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Folk CRM connection.

Real-time

Two-way sync

Changes in Cin7 or Folk CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cin7 or Folk CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cin7 or Folk CRM record.

Observability

Monitoring

Track your Cin7 ⇄ Folk CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cin7 and Folk CRM.

How the Cin7 and Folk CRM connectors work

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core

Folk CRM

Integration surface
REST API
Authentication
API key (Bearer token)
Change detection
Webhook subscriptions for record events, with polling of list endpoints as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Cin7 to Folk CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cin7 and Folk CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cin7 connected
    Folk CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cin7 and Folk CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cin7 ⇄ Folk CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cin7 Folk CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cin7 and Folk CRM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 410 integrations available for Cin7 and Folk CRM.

Popular · 6 of 410
All Cin7 integrations All Folk CRM integrations Browse all integrations
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