Real-time
Two-way sync
Changes in Chorusai or Infor LN instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Chorusai to Infor LN integration — real-time, two-way sync
Keep Chorusai and Infor LN in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Infor LN
Close the gap between front office and back office: Chorusai and Infor LN share customers and status in real time, in both directions.
Chorusai holds the customer relationship; Infor LN runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Scorecards, Moments, Playlists, Engagements in Chorusai with Purchase orders, Production orders, Warehouse / inventory, Projects in Infor LN field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
- 02 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
- 03 Keep inventory positions aligned between LN and distribution or aftermarket service systems.
- 04 Sync item masters, BOMs, and production orders between LN and MES or PLM systems on the shop floor.
Common sync patterns
Where Infor LN manages people and org data: keep Chorusai aligned
Owners, territories, and org structure informed by Infor LN stay current in Chorusai.
Where Infor LN handles order-to-cash: closed-won flows through
A deal won in Chorusai creates or updates the customer in Infor LN with clean data, so fulfillment and invoicing start without re-entry.
Where Infor LN is the finance system of record: money status on the account
Invoice and payment state from Infor LN shows on the account in Chorusai, so reps see balances before promising the next order.
What you can sync between Chorusai and Infor LN
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Infor LN objects | How this pairing syncs | |
|---|---|---|---|
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Business partners LN's unified customer/supplier records matched against CRM accounts. | Scorecards is specific to Chorusai and Business partners to Infor LN — each maps to any object or custom field on the other side. | |
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Sales orders Demand documents synced in from EDI and commerce channels. | Moments is specific to Chorusai and Sales orders to Infor LN — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Purchase orders Supply documents shared with supplier and procurement systems. | Playlists is specific to Chorusai and Purchase orders to Infor LN — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Production orders Shop-floor work orders synced with MES for execution visibility. | Engagements is specific to Chorusai and Production orders to Infor LN — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Warehouse / inventory Stock positions exposed so external channels reflect real availability. | Recordings (Conversations) is specific to Chorusai and Warehouse / inventory to Infor LN — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Projects Project structures used in engineer-to-order manufacturing scenarios. | Users is specific to Chorusai and Projects to Infor LN — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Infor LN
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Infor LN Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Infor LN through its API, with automatic retries and rate-limit backoff.
Infor LN Chorusai Interval-based propagation
DetectionStacksync polls Infor LN for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Infor LN: Subject to the ION API gateway's tenant rate limits in cloud deployments.
What ships with Chorusai ⇄ Infor LN
Connect Chorusai and Infor LN for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Infor LN connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Infor LN data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Infor LN record.
Observability
Monitoring
Track your Chorusai ⇄ Infor LN sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Infor LN.
How the Chorusai and Infor LN connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Infor LN
- Integration surface
- SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
- Authentication
- OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises
- Change detection
- Event-style BOD publications through Infor ION where configured; otherwise polling
- Capabilities
- read · write
- Rate limits
- Subject to the ION API gateway's tenant rate limits in cloud deployments.
How it works
How to connect Chorusai to Infor LN — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Infor LN with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Infor LN
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Infor LN objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ Infor LNCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai Infor LNCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Infor LN integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Infor LN: authenticate both systems, choose the objects to sync (such as Chorusai's Scorecards and Moments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Chorusai and Infor LN: Where Infor LN manages people and org data: keep Chorusai aligned; Where Infor LN handles order-to-cash: closed-won flows through; Where Infor LN is the finance system of record: money status on the account. Owners, territories, and org structure informed by Infor LN stay current in Chorusai.
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Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Infor LN: SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments. Authentication: OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises. Stacksync manages authentication, retries, and rate limits on both sides.
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Chorusai: Writes into Chorus are scoped to conversation operations — uploading and deleting Recordings, deleting Engagements, scheduling Video Conferences for recording, and creating Moments and Playlists — plus Sales-Qualification write-back of fields to the connected CRM; Chorus is a system of engagement for calls, not a general write target for arbitrary business records. Infor LN: Infor LN descends from Baan ERP and remains focused on discrete manufacturing, with adoption in automotive and industrial supply chains. Stacksync's field mapping accounts for these differences between Chorusai and Infor LN without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Infor LN records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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