Real-time
Two-way sync
Changes in Acumatica or Chorusai instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Acumatica to Chorusai integration — real-time, two-way sync
Keep Acumatica and Chorusai in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Acumatica and Chorusai
Close the gap between front office and back office: Chorusai and Acumatica share customers and status in real time, in both directions.
Chorusai holds the customer relationship; Acumatica runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Engagements, Recordings (Conversations), Users, Trackers in Chorusai with Projects, Opportunities and Cases, Customers, Vendors in Acumatica field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 02 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 03 Two-way sync of customers, orders, and invoices between Acumatica and a CRM so sales sees ERP truth without ERP logins.
- 04 Create sales orders in Acumatica from e-commerce platforms and sync shipment and tracking status back to the storefront.
Common sync patterns
Where Acumatica is the finance system of record: money status on the account
Invoice and payment state from Acumatica shows on the account in Chorusai, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Acumatica manages people and org data: keep Chorusai aligned
Owners, territories, and org structure informed by Acumatica stay current in Chorusai.
What you can sync between Acumatica and Chorusai
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Acumatica objects | Chorusai objects | How this pairing syncs | |
|---|---|---|---|
| Payments Customer payment records reconciled against invoices from payment platforms. | Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Payments is specific to Acumatica and Engagements to Chorusai — each maps to any object or custom field on the other side. | |
| Journal Transactions GL entries replicated into reporting databases. | Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Journal Transactions is specific to Acumatica and Recordings (Conversations) to Chorusai — each maps to any object or custom field on the other side. | |
| Projects Project cost and billing structures synced with delivery tools. | Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Projects is specific to Acumatica and Users to Chorusai — each maps to any object or custom field on the other side. | |
| Opportunities and Cases Built-in CRM records synced with external sales and support tools. | Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Opportunities and Cases is specific to Acumatica and Trackers to Chorusai — each maps to any object or custom field on the other side. | |
| Customers AR master data synced with CRMs and billing tools. | Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Customers is specific to Acumatica and Deals to Chorusai — each maps to any object or custom field on the other side. | |
| Vendors Supplier records aligned with procurement and AP automation. | Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Vendors is specific to Acumatica and Scorecards to Chorusai — each maps to any object or custom field on the other side. |
How changes propagate between Acumatica and Chorusai
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Acumatica Chorusai Sub-second propagation
DetectionAcumatica notifies Stacksync of record changes through webhook events. Push notifications configurable on data changes, plus polling on LastModifiedDateTime fields.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Chorusai Acumatica Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Acumatica through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
What ships with Acumatica ⇄ Chorusai
Connect Acumatica and Chorusai for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Acumatica–Chorusai connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Acumatica or Chorusai data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Acumatica or Chorusai record.
Observability
Monitoring
Track your Acumatica ⇄ Chorusai sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Acumatica and Chorusai.
How the Acumatica and Chorusai connectors work
Acumatica
- Integration surface
- Contract-based REST API (JSON over versioned endpoints), plus SOAP web services and OData access to Generic Inquiries
- Authentication
- OAuth 2.0 or cookie-based session login with Acumatica credentials
- Change detection
- Push notifications configurable on data changes, plus polling on LastModifiedDateTime fields
- Capabilities
- read · write · webhooks
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
How it works
How to connect Acumatica to Chorusai — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Acumatica and Chorusai with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Acumatica
connected
Chorusai
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Acumatica and Chorusai objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Acumatica ⇄ ChorusaiCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Acumatica ChorusaiCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Acumatica and Chorusai integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Acumatica and Chorusai: authenticate both systems, choose the objects to sync (such as Acumatica's Payments and Journal Transactions), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Acumatica and Chorusai connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Acumatica–Chorusai integration in-house.
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Yes — Stacksync ships production-grade connectors for both Acumatica and Chorusai. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Acumatica: Push notifications configurable on data changes, plus polling on LastModifiedDateTime fields. On Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Chorusai side: Engagements, Recordings (Conversations), Users, Trackers, plus custom fields where Chorusai exposes them. On the Acumatica side: Projects, Opportunities and Cases, Customers, Vendors. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 537 integrations available for Acumatica and Chorusai.
Popular · 5 of 537
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Acumatica ⇄ Freshworks CRM -
Acumatica ⇄ Gladly -
Acumatica ⇄ Gorgias -
Acumatica ⇄ Infor CRM -
Chorusai ⇄ Linnworks
No integrations match .
