Real-time
Two-way sync
Changes in Chorusai or Close instantly reflect in both systems. No stale data, no manual imports.
CRM
Chorusai to Close integration — real-time, two-way sync
Keep Chorusai and Close in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Chorusai and Close
Run Chorusai and Close side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Moments, Playlists, Engagements, Recordings (Conversations) in Chorusai with Tasks, Custom Activities, Custom Fields, Users in Close in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
- 02 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 03 Write product usage or firmographic data from an internal database onto Close lead custom fields to prioritize follow-up.
- 04 Sync Close leads and opportunities into Postgres or a warehouse for pipeline reporting outside Close's built-in reports.
Common sync patterns
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Where both track pipeline: deal visibility across systems
Deal stage and value on shared accounts stay visible from either CRM.
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
What you can sync between Chorusai and Close
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Close objects | How this pairing syncs | |
|---|---|---|---|
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Users Sales reps referenced as owners on leads, opportunities, and activities. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Trackers is specific to Chorusai and Custom Fields to Close — each maps to any object or custom field on the other side. | |
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Smart Views Saved lead searches that can scope which records a segment-based sync pulls. | Deals is specific to Chorusai and Smart Views to Close — each maps to any object or custom field on the other side. | |
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. | Scorecards is specific to Chorusai and Leads to Close — each maps to any object or custom field on the other side. | |
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. | Moments is specific to Chorusai and Contacts to Close — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Opportunities Deal records with value, confidence, and status; commonly synced to reporting and billing systems. | Playlists is specific to Chorusai and Opportunities to Close — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Close
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Close Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Close Chorusai Sub-second propagation
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Close: Subject to per-endpoint rate limits communicated in response headers.
What ships with Chorusai ⇄ Close
Connect Chorusai and Close for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Close connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Close data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Close record.
Observability
Monitoring
Track your Chorusai ⇄ Close sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Close.
How the Chorusai and Close connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Close
- Integration surface
- REST API
- Authentication
- API key (sent via HTTP Basic auth)
- Change detection
- Webhook subscriptions for record events, with polling on date_updated fields for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-endpoint rate limits communicated in response headers
How it works
How to connect Chorusai to Close — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Close with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Close
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Close objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ CloseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai CloseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Close integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Close: authenticate both systems, choose the objects to sync (such as Chorusai's Users and Trackers), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Close: REST API. Authentication: API key (sent via HTTP Basic auth). Stacksync manages authentication, retries, and rate limits on both sides.
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Chorusai: API tokens are per-user and scoped to that user's visibility, so syncing org-wide engagements requires a service account with broad access. Close: Webhook subscriptions can be created via the API to receive create, update, and delete events on leads, contacts, opportunities, and activities. Stacksync's field mapping accounts for these differences between Chorusai and Close without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Close records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Close connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Close integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and Close. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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