Real-time
Two-way sync
Changes in Chorusai or Twenty CRM instantly reflect in both systems. No stale data, no manual imports.
CRM
Chorusai to Twenty CRM integration — real-time, two-way sync
Keep Chorusai and Twenty CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Twenty CRM
Run Chorusai and Twenty CRM side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Users, Trackers, Deals, Scorecards in Chorusai with Companies, Opportunities, Tasks, Notes in Twenty CRM in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 02 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
- 03 Push product usage or billing data from a warehouse into Twenty custom fields to give reps account context.
- 04 Sync Opportunities into a finance system to keep revenue forecasts current.
Common sync patterns
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Migration with a parallel run
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
What you can sync between Chorusai and Twenty CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Twenty CRM objects | How this pairing syncs | |
|---|---|---|---|
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Tasks To-dos linked to people, companies, or deals. | Moments is specific to Chorusai and Tasks to Twenty CRM — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Notes Free-form notes attached to records, useful for mirroring activity from other tools. | Playlists is specific to Chorusai and Notes to Twenty CRM — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Custom Objects User-defined objects created in Twenty's data model settings, addressable through the same APIs as standard objects. | Engagements is specific to Chorusai and Custom Objects to Twenty CRM — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Attachments Files linked to records. | Recordings (Conversations) is specific to Chorusai and Attachments to Twenty CRM — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Workspace Members User accounts used for record ownership and assignment mapping. | Users is specific to Chorusai and Workspace Members to Twenty CRM — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | People Individual contact records with emails, phones, and company links; a core target for contact syncs. | Trackers is specific to Chorusai and People to Twenty CRM — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Twenty CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Twenty CRM Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Twenty CRM through its API, with automatic retries and rate-limit backoff.
Twenty CRM Chorusai Sub-second propagation
DetectionTwenty CRM notifies Stacksync of record changes through webhook events. Webhooks on record create, update, and delete events, or polling on record update timestamps.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Twenty CRM: Subject to the platform's API rate limits; self-hosted deployments control their own limits.
What ships with Chorusai ⇄ Twenty CRM
Connect Chorusai and Twenty CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Twenty CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Twenty CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Twenty CRM record.
Observability
Monitoring
Track your Chorusai ⇄ Twenty CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Twenty CRM.
How the Chorusai and Twenty CRM connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Twenty CRM
- Integration surface
- GraphQL and REST APIs
- Authentication
- API key
- Change detection
- Webhooks on record create, update, and delete events, or polling on record update timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits; self-hosted deployments control their own limits.
How it works
How to connect Chorusai to Twenty CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Twenty CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Twenty CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Twenty CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ Twenty CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai Twenty CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Twenty CRM integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Twenty CRM: authenticate both systems, choose the objects to sync (such as Chorusai's Moments and Playlists), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Twenty CRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Twenty CRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and Twenty CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. On Twenty CRM: Webhooks on record create, update, and delete events, or polling on record update timestamps. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Chorusai side: Users, Trackers, Deals, Scorecards, plus custom fields where Chorusai exposes them. On the Twenty CRM side: Companies, Opportunities, Tasks, Notes. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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