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Accounting and finance / Database · Two-way sync platform

Chargebee and Supabase integration

Plan how Chargebee and Supabase should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Customer reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Chargebee Customers or the proposed customer table in Supabase needs a defined result in the other system.

  1. Start with Chargebee Customers and the proposed customer table in Supabase. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Chargebee and Supabase
Chargebee recordSupabase recordRecord matchingField ownership
CustomersProposed record; confirm Stacksync object support.Reporting datasetProposed customer tableProposed table; choose its name and schema.Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
InvoicesProposed record; confirm Stacksync object support.Reporting datasetProposed customer invoice tableProposed table; choose its name and schema.Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
Credit notesProposed record; confirm Stacksync object support.Reporting datasetProposed credit note or credit memo tableProposed table; choose its name and schema.Keep a distinct credit-document ID and its relationship to the original invoice or bill; it is not the original invoice itself.Finance owns the reason, approval, and accounting treatment of the credit.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Chargebee

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Customers
  • Subscriptions
  • Invoices
  • Credit notes
  • Items and item prices
  • Payment sources
Confirm support for this record type and the direction you need.

Discuss Chargebee requirements

Supabase

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Tables
  • Views
  • Schemas
  • auth.users
  • Row Level Security Policies
  • JSONB Columns
Confirm support for this record type and the direction you need.

Discuss Supabase requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementChargebeeSupabase
Integration interfaceREST APIDirect PostgreSQL wire protocol connection, plus an auto-generated REST API (PostgREST)
AuthenticationConfirm the credentials, API plan, and permissions required for Chargebee.Confirm the credentials, API plan, and permissions required for Supabase.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Chargebee
Integration interface
REST API
Authentication
Confirm the credentials, API plan, and permissions required for Chargebee.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Chargebee account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Chargebee, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Chargebee and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Supabase
Integration interface
Direct PostgreSQL wire protocol connection, plus an auto-generated REST API (PostgREST)
Authentication
Confirm the credentials, API plan, and permissions required for Supabase.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Supabase account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Supabase, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Supabase and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Chargebee and Supabase access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Chargebee setup checklist
  • Identify the Chargebee account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Chargebee, including read/write support, authentication, and initial-load limits.
Supabase setup checklist
  • Identify the Supabase account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Supabase, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Chargebee and Supabase planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Customers / Proposed customer table in Supabase (choose its name)

Plan a customer dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Chargebee
Object support to establish
Supabase
Your database schema
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Reporting dataset

Invoices / Proposed customer invoice table in Supabase (choose its name)

Plan a customer invoice dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Chargebee
Object support to establish
Supabase
Your database schema
Record identity
Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownership
The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

  • Source invoice ID
  • Customer or supplier reference
  • Line totals
  • Currency
  • Posting/payment status
Record dependencies
Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Validation
Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Recovery
Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Reporting dataset

Credit notes / Proposed credit note or credit memo table in Supabase (choose its name)

Plan a credit note or credit memo dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Chargebee
Object support to establish
Supabase
Your database schema
Record identity
Keep a distinct credit-document ID and its relationship to the original invoice or bill; it is not the original invoice itself.
Field ownership
Finance owns the reason, approval, and accounting treatment of the credit.

Fields to include

  • Source credit-document ID
  • Original document reference
  • Customer/supplier reference
  • Credit amount and currency
  • Posting state
Record dependencies
Resolve the original invoice/bill, customer or supplier, legal entity, and account references.
Validation
Test a partial credit, several credits against one invoice, and a credit without a valid original-document relationship.
Recovery
Look up existing credits and posting state before retrying to prevent duplicated adjustments.

Reporting dataset

Subscriptions / Proposed subscription table in Supabase (choose its name)

Plan a subscription dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Chargebee
Object support to establish
Supabase
Your database schema
Record identity
Retain the subscription ID and customer relationship; distinguish plan, entitlement, and individual payment IDs.
Field ownership
The billing owner controls plan changes and cancellations; downstream entitlement updates need an explicit business rule.

Fields to include

  • Source subscription ID
  • Customer reference
  • Plan reference
  • Lifecycle status
  • Effective date
Record dependencies
Resolve customer, product/plan, pricing, and effective-date references.
Validation
Test a future cancellation, mid-period plan change, failed renewal, and reactivation.
Recovery
Reconcile the effective subscription state before retrying an entitlement or billing action.

Reporting dataset

Events / Proposed event or activity table in Supabase (choose its name)

Plan a event or activity dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Chargebee
Object support to establish
Supabase
Your database schema
Record identity
Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.
Field ownership
Decide whether the destination stores an immutable history or only a current-state summary.

Fields to include

  • Source event ID
  • Event type
  • Occurred-at time
  • Related record ID
  • Payload version
Record dependencies
Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
Validation
Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.
Recovery
Identify side effects already completed before replaying an event; use the agreed deduplication key.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customers / Proposed customer table in Supabase (choose its name) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Chargebee and Supabase record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customers / Proposed customer table in Supabase (choose its name), update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when Chargebee and Supabase need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Chargebee / Supabase migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customers or Proposed customer table in Supabase (choose its name) record needs a defined result in the other system.

  1. Start with Chargebee Customers and Supabase Proposed customer table in Supabase (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Customer invoice reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Invoices or Proposed customer invoice table in Supabase (choose its name) record needs a defined result in the other system.

  1. Start with Chargebee Invoices and Supabase Proposed customer invoice table in Supabase (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Credit note or credit memo reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Credit notes or Proposed credit note or credit memo table in Supabase (choose its name) record needs a defined result in the other system.

  1. Start with Chargebee Credit notes and Supabase Proposed credit note or credit memo table in Supabase (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the original invoice/bill, customer or supplier, legal entity, and account references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partial credit, several credits against one invoice, and a credit without a valid original-document relationship.

If it fails: Look up existing credits and posting state before retrying to prevent duplicated adjustments.

Reconcile Chargebee business records with Supabase

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Chargebee needs operational visibility through a selected destination dataset.

  1. Select Customers or Subscriptions with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Supabase; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customers / Proposed customer table in Supabase (choose its name)

Test case

Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Expected result

The expected customer relationship is preserved with no duplicate action or unintended write.

Invoices / Proposed customer invoice table in Supabase (choose its name)

Test case

Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Expected result

The expected customer invoice relationship is preserved with no duplicate action or unintended write.

Credit notes / Proposed credit note or credit memo table in Supabase (choose its name)

Test case

Test a partial credit, several credits against one invoice, and a credit without a valid original-document relationship.

Expected result

The expected credit note or credit memo relationship is preserved with no duplicate action or unintended write.

Subscriptions / Proposed subscription table in Supabase (choose its name)

Test case

Test a future cancellation, mid-period plan change, failed renewal, and reactivation.

Expected result

The expected subscription relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer change

Investigate

Inspect Chargebee Customers and Supabase Proposed customer table in Supabase (choose its name), their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated customer invoice change

Investigate

Inspect Chargebee Invoices and Supabase Proposed customer invoice table in Supabase (choose its name), their IDs, and the destination error.

Next action

Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Rejected or repeated credit note or credit memo change

Investigate

Inspect Chargebee Credit notes and Supabase Proposed credit note or credit memo table in Supabase (choose its name), their IDs, and the destination error.

Next action

Look up existing credits and posting state before retrying to prevent duplicated adjustments.

A record type or update is unavailable

Investigate

Check the Chargebee and Supabase connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Chargebee and Supabase

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Chargebee Supabase Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Supabase.

Supabase Chargebee Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Chargebee.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Chargebee and Supabase integration FAQ

Next step

Plan your integration with an engineer

Walk through your Chargebee and Supabase records, field mappings, and requirements with an integration engineer.