Real-time
Two-way sync
Changes in Chargebee or Chorusai instantly reflect in both systems. No stale data, no manual imports.
Accounting and finance ⇄ CRM
Chargebee to Chorusai integration — real-time, two-way sync
Keep Chargebee and Chorusai in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chargebee and Chorusai
Sync customers, invoices, and payment status between Chargebee and Chorusai in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Chorusai knows the relationship: who the contacts are and what is in motion with the account. Chargebee knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Subscriptions, Invoices, Credit notes, Items and item prices in Chargebee to Deals, Scorecards, Moments, Playlists in Chorusai with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- 01 Sync subscription status, plan, and MRR-relevant fields into the CRM so sales and success see billing state on the account.
- 02 Push invoices and credit notes into an accounting system or warehouse for revenue reporting.
- 03 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 04 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
Common sync patterns
Billing detail changes flow back
When a contact or address is corrected in Chorusai, Chargebee gets the update before the next invoice goes out.
Collections with context
Finance sees the account owner and relationship history from Chorusai when chasing a balance, and sales sees that the chase is happening.
Where Chorusai tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Chargebee with the right billing details, so invoicing starts without re-keying.
What you can sync between Chargebee and Chorusai
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chargebee objects | Chorusai objects | How this pairing syncs | |
|---|---|---|---|
| Events The change log resource that records every state change for incremental sync. | Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Events is specific to Chargebee and Deals to Chorusai — each maps to any object or custom field on the other side. | |
| Customers Billing accounts matched to CRM accounts or users by email or external ID. | Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Customers is specific to Chargebee and Scorecards to Chorusai — each maps to any object or custom field on the other side. | |
| Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. | Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Subscriptions is specific to Chargebee and Moments to Chorusai — each maps to any object or custom field on the other side. | |
| Invoices Issued billing documents synced to accounting and revenue reporting. | Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Invoices is specific to Chargebee and Playlists to Chorusai — each maps to any object or custom field on the other side. | |
| Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. | Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Credit notes is specific to Chargebee and Engagements to Chorusai — each maps to any object or custom field on the other side. | |
| Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. | Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Items and item prices is specific to Chargebee and Recordings (Conversations) to Chorusai — each maps to any object or custom field on the other side. |
How changes propagate between Chargebee and Chorusai
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chargebee Chorusai Sub-second propagation
DetectionChargebee notifies Stacksync of record changes through webhook events. Webhooks for all major object events, plus a pollable Events resource that records every change.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Chorusai Chargebee Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Chargebee through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chargebee: Subject to plan-based API rate limits enforced per site.
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
What ships with Chargebee ⇄ Chorusai
Connect Chargebee and Chorusai for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chargebee–Chorusai connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chargebee or Chorusai data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chargebee or Chorusai record.
Observability
Monitoring
Track your Chargebee ⇄ Chorusai sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chargebee and Chorusai.
How the Chargebee and Chorusai connectors work
Chargebee
- Integration surface
- REST API
- Authentication
- API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
- Change detection
- Webhooks for all major object events, plus a pollable Events resource that records every change
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to plan-based API rate limits enforced per site
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
How it works
How to connect Chargebee to Chorusai — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chargebee and Chorusai with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chargebee
connected
Chorusai
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chargebee and Chorusai objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chargebee ⇄ ChorusaiCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chargebee ChorusaiCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chargebee and Chorusai integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chargebee and Chorusai: authenticate both systems, choose the objects to sync (such as Chargebee's Events and Customers), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Chargebee and Chorusai: Billing detail changes flow back; Collections with context; Where Chorusai tracks deals: closed-won creates the finance record. When a contact or address is corrected in Chorusai, Chargebee gets the update before the next invoice goes out.
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Chargebee: REST API. Authentication: API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments. Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Stacksync manages authentication, retries, and rate limits on both sides.
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Chargebee: Chargebee has two product catalog versions; in the newer model plans, addons, and charges are unified as items with per-currency, per-frequency item prices, and connectors must handle whichever version a site uses. Chorusai: There are no public change webhooks; new and updated engagements are found by polling the engagements endpoint filtered on date_time and processing_state. Stacksync's field mapping accounts for these differences between Chargebee and Chorusai without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chargebee and Chorusai records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chargebee and Chorusai connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chargebee–Chorusai integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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