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Campfire to Newrelic integration — real-time, two-way sync

Keep Campfire and Newrelic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Campfire and Newrelic

Connect the tickets, records, and events in Campfire to the systems engineering runs in Newrelic, kept current in real time and in both directions.

Campfire is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Fixed Asset, Fixed Asset Class, Bill, Debit Memo in Campfire with Custom Events, Change Tracking (Deployments), Dashboards, Alert Policies & Conditions in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Notify a team room when a deal closes, a ticket escalates, or a sync job fails.
  • 02 Route inbound lead or form submissions into the right room via a bot.
  • 03 Push custom business or pipeline Events and Metrics into New Relic through the Event and Metric APIs so they appear alongside APM data in dashboards and NRQL.
  • 04 Record deployment and change markers from CI/CD through NerdGraph change tracking to correlate releases with performance and error-rate shifts.

Common sync patterns

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where Newrelic tracks engineering work: requests become issues

A ticket or request raised in Campfire opens or updates a matching issue in Newrelic, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

Where Newrelic moves messages between services: activity lands on the stream

Records created or changed in Campfire publish to the queue or topic in Newrelic as they happen, so downstream services react to real events rather than polling for them.

What you can sync between Campfire and Newrelic

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Campfire objects Newrelic objects How this pairing syncs
Bank Transaction Synced with incremental and full sync per the Stacksync docs. Workloads Workload groupings of related entities via NerdGraph workloadCreate/workloadUpdate/workloadDelete with full CRUD; read for status rollups or provisioned from a service catalog to keep team-level views current. Bank Transaction is specific to Campfire and Workloads to Newrelic — each maps to any object or custom field on the other side.
Journal Entry Synced with incremental and full sync per the Stacksync docs. Synthetics Monitors Synthetic uptime and scripted browser checks managed through NerdGraph synthetics mutations (create, update, delete); monitor results are read via NRQL for availability and latency reporting. Journal Entry is specific to Campfire and Synthetics Monitors to Newrelic — each maps to any object or custom field on the other side.
Intercompany Journal Entry Synced with incremental and full sync per the Stacksync docs. Custom Events Custom events posted write-only to the Event API on insights-collector with a License/Ingest key; business or pipeline events pushed into New Relic to enrich dashboards, then queried back out with NRQL. Intercompany Journal Entry is specific to Campfire and Custom Events to Newrelic — each maps to any object or custom field on the other side.
Chart of Accounts Synced with incremental and full sync per the Stacksync docs. Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. Chart of Accounts is specific to Campfire and Change Tracking (Deployments) to Newrelic — each maps to any object or custom field on the other side.
Chart Transaction Synced with incremental and full sync per the Stacksync docs. Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. Chart Transaction is specific to Campfire and Dashboards to Newrelic — each maps to any object or custom field on the other side.
Fixed Asset Synced with incremental and full sync per the Stacksync docs. Alert Policies & Conditions Alert policies and NRQL alert conditions managed through NerdGraph alertsPolicy and alertsNrqlCondition mutations with full create, update, and delete; read out for audit or provisioned from a config source so alerting stays consistent across accounts. Fixed Asset is specific to Campfire and Alert Policies & Conditions to Newrelic — each maps to any object or custom field on the other side.

How changes propagate between Campfire and Newrelic

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Campfire Newrelic Sub-second propagation

DetectionCampfire pushes changes as they happen — webhook events backed by change data capture. Near real-time updates via change tracking (incremental sync).

DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.

Newrelic Campfire Sub-second propagation

DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).

DeliveryEach detected change is written to Campfire through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Campfire: Limits depend on the self-hosted deployment; confirm against the instance's documentation.
  • Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
What ships with Campfire ⇄ Newrelic

Connect Campfire and Newrelic for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Campfire–Newrelic connection.

Real-time

Two-way sync

Changes in Campfire or Newrelic instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Campfire or Newrelic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Campfire or Newrelic record.

Observability

Monitoring

Track your Campfire ⇄ Newrelic sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Campfire and Newrelic.

How the Campfire and Newrelic connectors work

Campfire

Integration surface
HTTP endpoints for bot integrations on a self-hosted instance
Authentication
API key — create an API user with a Super User Role in Campfire (Settings -> API Keys), generate an API Key secret, and provide it in the Stacksync connection setup
Change detection
Near real-time updates via change tracking (incremental sync); delete detection per object (some objects detected every 24h)
Capabilities
read · write · CDC · webhooks
Rate limits
Limits depend on the self-hosted deployment; confirm against the instance's documentation.
Campfire setup guide

Newrelic

Integration surface
NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
Authentication
User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
Change detection
NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
Capabilities
read · write · webhooks
Rate limits
NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
How it works

How to connect Campfire to Newrelic — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Campfire and Newrelic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Campfire connected
    Newrelic connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Campfire and Newrelic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Campfire ⇄ Newrelic
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Campfire Newrelic
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Campfire and Newrelic integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 371 integrations available for Campfire and Newrelic.

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