Real-time
Two-way sync
Changes in Braze or Smartsheet instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Braze to Smartsheet integration — real-time, two-way sync
Keep Braze and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Braze and Smartsheet
Stop re-entering the same information in Braze and Smartsheet: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Campaigns, Canvases, Subscription Groups, Content Blocks in Braze with Reports, Attachments, Discussions and Comments, Users and Groups in Smartsheet in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Sync CRM and billing attributes onto Braze user profiles so lifecycle campaigns target accurate plan and status data.
- 02 Push product usage events from a database or warehouse into Braze to trigger onboarding and retention journeys.
- 03 Pull Reports and Sheets into a warehouse for cross-project reporting and dashboards without manual CSV exports.
- 04 Mirror Users and Groups from an HR system or directory so sheet sharing and workspace access stay aligned with headcount changes.
Common sync patterns
Where Smartsheet is where the team documents or plans: keep its data fed
Information that originates in Braze stays current in Smartsheet instead of going stale after a one-time paste.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
What you can sync between Braze and Smartsheet
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Braze objects | Smartsheet objects | How this pairing syncs | |
|---|---|---|---|
| Subscription Groups Channel-level opt-in states synced with consent records in other systems. | Cells Row-by-column values; writes must match the column type and no single cell can exceed 4,000 characters. | Subscription Groups is specific to Braze and Cells to Smartsheet — each maps to any object or custom field on the other side. | |
| Content Blocks Reusable message content referenced across campaigns. | Reports Read-only roll-ups spanning multiple sheets; pulled into a warehouse for cross-sheet reporting, capped at 50,000 rows. | Content Blocks is specific to Braze and Reports to Smartsheet — each maps to any object or custom field on the other side. | |
| Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. | Attachments Files linked to rows or sheets; posting one carries a 10x rate cost, so bulk file sync is throttled to 30 per minute. | Users is specific to Braze and Attachments to Smartsheet — each maps to any object or custom field on the other side. | |
| Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. | Discussions and Comments Threaded comments on rows and sheets; read out to sync collaboration history or activity into another system. | Custom Attributes is specific to Braze and Discussions and Comments to Smartsheet — each maps to any object or custom field on the other side. | |
| Custom Events Behavioral events pushed into Braze to trigger campaigns and Canvases. | Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. | Custom Events is specific to Braze and Users and Groups to Smartsheet — each maps to any object or custom field on the other side. | |
| Purchases Transaction records logged against profiles for revenue-based targeting. | Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. | Purchases is specific to Braze and Sheets to Smartsheet — each maps to any object or custom field on the other side. |
How changes propagate between Braze and Smartsheet
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Braze Smartsheet Interval-based propagation
DetectionStacksync polls Braze for changes on an incremental schedule, reading only records changed since the previous pass. Braze Currents streams engagement events outward.
DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.
Smartsheet Braze Sub-second propagation
DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.
DeliveryEach detected change is written to Braze through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Braze: Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request.
- Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Braze ⇄ Smartsheet
Connect Braze and Smartsheet for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Smartsheet connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Braze or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Braze or Smartsheet record.
Observability
Monitoring
Track your Braze ⇄ Smartsheet sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Braze and Smartsheet.
How the Braze and Smartsheet connectors work
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
Smartsheet
- Integration surface
- REST API (v2.0)
- Authentication
- OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
- Change detection
- Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works
How to connect Braze to Smartsheet — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Braze and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Braze
connected
Smartsheet
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Braze and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Braze ⇄ SmartsheetCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Braze SmartsheetCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Braze and Smartsheet integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Braze and Smartsheet: authenticate both systems, choose the objects to sync (such as Braze's Subscription Groups and Content Blocks), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Braze and Smartsheet connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Braze–Smartsheet integration in-house.
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Yes — Stacksync ships production-grade connectors for both Braze and Smartsheet. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Braze: Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling. On Smartsheet: Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Braze side: Campaigns, Canvases, Subscription Groups, Content Blocks, plus custom fields where Braze exposes them. On the Smartsheet side: Reports, Attachments, Discussions and Comments, Users and Groups. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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