Real-time
Two-way sync
Changes in Braze or Chorusai instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Braze to Chorusai integration — real-time, two-way sync
Keep Braze and Chorusai in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Braze and Chorusai
Sync what happens in Braze with the customer records in Chorusai, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Braze holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Users, Custom Attributes, Custom Events, Purchases in Braze to Deals, Scorecards, Moments, Playlists in Chorusai with bi-directional, real-time sync. Activity and record changes in Braze update the matching contact or account in Chorusai, and CRM data flows the other way wherever Braze can store and use it.
Common use cases
- 01 Export campaign and Canvas engagement data into a warehouse for cross-channel reporting.
- 02 Sync audience membership computed in the warehouse into Braze segments for targeting.
- 03 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 04 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
Common sync patterns
Where Braze processes payments
Charges, refunds, and subscription changes appear on the account in Chorusai, so revenue context lives with the relationship.
Where Braze can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Chorusai sync into Braze, so people working there have the context without switching tools.
Where Braze runs outreach
Prospects, sends, and replies sync into Chorusai, keeping lead status current without manual imports.
What you can sync between Braze and Chorusai
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Braze objects | Chorusai objects | How this pairing syncs | |
|---|---|---|---|
| Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. | Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. | Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Canvases is specific to Braze and Trackers to Chorusai — each maps to any object or custom field on the other side. | |
| Subscription Groups Channel-level opt-in states synced with consent records in other systems. | Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Subscription Groups is specific to Braze and Deals to Chorusai — each maps to any object or custom field on the other side. | |
| Content Blocks Reusable message content referenced across campaigns. | Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Content Blocks is specific to Braze and Scorecards to Chorusai — each maps to any object or custom field on the other side. | |
| Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. | Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Custom Attributes is specific to Braze and Moments to Chorusai — each maps to any object or custom field on the other side. | |
| Custom Events Behavioral events pushed into Braze to trigger campaigns and Canvases. | Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Custom Events is specific to Braze and Playlists to Chorusai — each maps to any object or custom field on the other side. |
How changes propagate between Braze and Chorusai
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Braze Chorusai Interval-based propagation
DetectionStacksync polls Braze for changes on an incremental schedule, reading only records changed since the previous pass. Braze Currents streams engagement events outward.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Chorusai Braze Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Braze through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Braze: Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request.
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
What ships with Braze ⇄ Chorusai
Connect Braze and Chorusai for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Chorusai connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Braze or Chorusai data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Braze or Chorusai record.
Observability
Monitoring
Track your Braze ⇄ Chorusai sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Braze and Chorusai.
How the Braze and Chorusai connectors work
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
How it works
How to connect Braze to Chorusai — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Braze and Chorusai with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Braze
connected
Chorusai
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Braze and Chorusai objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Braze ⇄ ChorusaiCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Braze ChorusaiCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Braze and Chorusai integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Braze and Chorusai: authenticate both systems, choose the objects to sync (such as Braze's Users and Canvases), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Change detection on Braze: Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling. On Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Braze side: Users, Custom Attributes, Custom Events, Purchases, plus custom fields where Braze exposes them. On the Chorusai side: Deals, Scorecards, Moments, Playlists. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Braze and Chorusai: Where Braze processes payments; Where Braze can store CRM context: fields kept current; Where Braze runs outreach. Charges, refunds, and subscription changes appear on the account in Chorusai, so revenue context lives with the relationship.
-
Braze: REST API. Authentication: REST API keys scoped to specific endpoints, issued per workspace. Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 520 integrations available for Braze and Chorusai.
Popular · 7 of 520
-
Braze ⇄ Shopify -
Braze ⇄ Affinity -
Braze ⇄ 6sense -
Braze ⇄ Apollo.io -
Chorusai ⇄ Customer.io -
Chorusai ⇄ eClinicalWorks -
Chorusai ⇄ Full Enrich
No integrations match .
