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CRM ⇄ Business productivity

Chorusai to Full Enrich integration — real-time, two-way sync

Keep Chorusai and Full Enrich in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chorusai and Full Enrich

Sync what happens in Full Enrich with the customer records in Chorusai, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Full Enrich holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Contacts, Enrichment results, Emails, Phone numbers in Full Enrich to Scorecards, Moments, Playlists, Engagements in Chorusai with bi-directional, real-time sync. Activity and record changes in Full Enrich update the matching contact or account in Chorusai, and CRM data flows the other way wherever Full Enrich can store and use it.

Common use cases

  • 01 Enrich new CRM contacts with verified emails and mobile numbers as they are created.
  • 02 Run waterfall enrichment over warehouse lead lists before importing them into outbound sequencers.
  • 03 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
  • 04 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.

Common sync patterns

Where Full Enrich supplies contact or company data

Enriched fields land directly on records in Chorusai, and refreshes keep them from going stale.

Where Full Enrich can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Chorusai sync into Full Enrich, so people working there have the context without switching tools.

Where Full Enrich runs outreach

Prospects, sends, and replies sync into Chorusai, keeping lead status current without manual imports.

What you can sync between Chorusai and Full Enrich

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects Full Enrich objects How this pairing syncs
Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. Enrichment results Completed records fetched by request ID or delivered via webhook. Scorecards is specific to Chorusai and Enrichment results to Full Enrich — each maps to any object or custom field on the other side.
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Emails Returned addresses with verification status, written back to the CRM or database. Moments is specific to Chorusai and Emails to Full Enrich — each maps to any object or custom field on the other side.
Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. Phone numbers Returned mobile and direct-dial numbers from the provider waterfall. Playlists is specific to Chorusai and Phone numbers to Full Enrich — each maps to any object or custom field on the other side.
Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. Credits Account balance consumed on successful finds; monitored to pace sync jobs. Engagements is specific to Chorusai and Credits to Full Enrich — each maps to any object or custom field on the other side.
Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. Enrichment requests Submitted batches of contacts to enrich; processed asynchronously by the waterfall. Recordings (Conversations) is specific to Chorusai and Enrichment requests to Full Enrich — each maps to any object or custom field on the other side.
Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. Contacts The person inputs (name plus company or domain) sent for enrichment. Users is specific to Chorusai and Contacts to Full Enrich — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and Full Enrich

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai Full Enrich Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is written to Full Enrich through its API, with automatic retries and rate-limit backoff.

Full Enrich Chorusai Sub-second propagation

DetectionFull Enrich notifies Stacksync of record changes through webhook events. Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback.

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • Full Enrich: Subject to the platform's API rate limits and per-batch size constraints.
What ships with Chorusai ⇄ Full Enrich

Connect Chorusai and Full Enrich for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Full Enrich connection.

Real-time

Two-way sync

Changes in Chorusai or Full Enrich instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or Full Enrich data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or Full Enrich record.

Observability

Monitoring

Track your Chorusai ⇄ Full Enrich sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and Full Enrich.

How the Chorusai and Full Enrich connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

Full Enrich

Integration surface
REST API with asynchronous bulk enrichment endpoints
Authentication
API key (Bearer token)
Change detection
Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits and per-batch size constraints
How it works

How to connect Chorusai to Full Enrich — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and Full Enrich with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    Full Enrich connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and Full Enrich objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ Full Enrich
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai Full Enrich
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chorusai and Full Enrich integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 407 integrations available for Chorusai and Full Enrich.

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