Two-way sync
Changes in Box or Outreach instantly reflect in both systems. No stale data, no manual imports.
Keep Box and Outreach in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Outreach holds the customer relationship as structured records; Box holds the files that belong to those relationships, from contracts and proposals to signed agreements and statements of work. The two are linked in practice and disconnected in software: someone downloads a document, renames it, and uploads it to the right folder, or exports records out to storage for retention. Done by hand, files drift away from the records they belong to and copies fall out of date.
Stacksync keeps Users, Mailboxes, Prospects, Accounts in Outreach aligned with Tasks, Events, Files, Folders in Box, in real time. A new account or deal can open its own folder in Box; a document filed in Box can surface as a link and metadata on the matching record in Outreach; and records from Outreach can be written into Box as files or objects for backup, archival, and compliance. You choose which side owns what, and Stacksync keeps the two consistent as either one changes.
Records from Outreach are written into Box as files or objects on the schedule you set, giving you a durable copy for backup, retention, and compliance without an export to run by hand.
Metadata kept in Box, such as document type, review state, or whether an agreement is signed, updates a field on the matching record in Outreach, so people working the account see where the paperwork stands without opening storage.
Attachments that accumulate against a record in Outreach collect in that customer's folder in Box, so the full document history lives in one place and is reachable by anyone who needs it.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Box objects | Outreach objects | How this pairing syncs | |
|---|---|---|---|
| Users Managed and app users in the enterprise; provisioned, updated, and deprovisioned to keep Box access aligned with an HR or identity source. | Users Seat holders used to resolve ownership on synced records | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks Review or approval assignments on a file with due dates and states; read for workflow reporting or written to start approvals. | Tasks Rep action items mirrored between Outreach and the CRM | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Events Enterprise admin event stream, an audit log of uploads, deletes, logins, and shares across the account; read-only, consumed for reporting or change feeds. | Sequence states Per-prospect enrollments; writing one adds a prospect to a cadence | Events is specific to Box and Sequence states to Outreach — each maps to any object or custom field on the other side. | |
| Files Core content object with versions, name, size, and metadata; synced two-way so files and their attributes move between Box and a database or another store. | Mailings Sent emails with engagement data, pulled for activity analytics | Files is specific to Box and Mailings to Outreach — each maps to any object or custom field on the other side. | |
| Folders Hierarchical containers whose tree, names, and parent moves are mirrored so a target system reflects Box's structure; the account root is always folder ID 0. | Calls Logged call records synced into engagement reporting | Folders is specific to Box and Calls to Outreach — each maps to any object or custom field on the other side. | |
| Metadata Structured key-value instances attached to files and folders via metadata templates; synced two-way with database columns for classification and search. | Opportunities Deal records used to tie engagement to pipeline outcomes | Metadata is specific to Box and Opportunities to Outreach — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionBox notifies Stacksync of record changes through webhook events. V2 webhooks fire on triggers such as FILE.UPLOADED, FILE.TRASHED, and METADATA_INSTANCE.UPDATED.
DeliveryEach detected change is written to Outreach through its API, with automatic retries and rate-limit backoff.
DetectionOutreach notifies Stacksync of record changes through webhook events. Webhook subscriptions on resource create, update, and destroy events, plus polling.
DeliveryEach detected change is written to Box through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Box–Outreach connection.
Changes in Box or Outreach instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Box or Outreach data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Box or Outreach record.
Track your Box ⇄ Outreach sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Box and Outreach.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Box and Outreach with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Box and Outreach objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Box and Outreach: authenticate both systems, choose the objects to sync (such as Box's Users and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Box and Outreach: CRM records archived into storage; Document status on the record; One place for a customer's files. Records from Outreach are written into Box as files or objects on the schedule you set, giving you a durable copy for backup, retention, and compliance without an export to run by hand.
Box: REST API (api.box.com/2.0), plus the Events API and V2 Webhooks. Authentication: OAuth 2.0 for user-delegated access, or server-to-server auth via JWT (RSA keypair) or Client Credentials Grant (CCG) using a Box app; short-lived developer tokens for testing. Outreach: REST API conforming to the JSON:API specification. Authentication: OAuth 2.0. Stacksync manages authentication, retries, and rate limits on both sides.
Outreach: Webhook subscriptions can be registered per resource for create, update, and destroy events, enabling near-real-time outbound sync. Box: Webhooks are capped per application and per file/folder target, must be verified with Box's signature keys, and their payloads carry the object reference rather than the full changed content. Stacksync's field mapping accounts for these differences between Box and Outreach without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Box and Outreach records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 490 integrations available for Box and Outreach.