Real-time
Two-way sync
Changes in Box or Braze instantly reflect in both systems. No stale data, no manual imports.
Storage ⇄ Business productivity
Box to Braze integration — real-time, two-way sync
Keep Box and Braze in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Box and Braze
Land the records and documents that build up in Braze into Box as they are created, and surface Box's file details on the Braze records that point to them, without an export job to maintain.
Braze and Box hold different kinds of data. Braze carries records and the activity around them — the tickets, messages, orders, or issues a team works through, often with documents attached. Box holds files and the metadata that describes them. Where the two meet is narrow but real: much of what Braze produces has to be kept somewhere durable, and many of the files Box stores are the very documents Braze's records point to.
Stacksync syncs Purchases, Segments, Campaigns, Canvases in Braze with Groups, Tasks, Events, Files in Box in real time. Records and attachments created in Braze are written into Box as objects or files within seconds of being created. In the other direction, the metadata Box keeps about those files — name, location, owner, modified date — flows back onto the matching record in Braze, so people see the current document without leaving the tool. Field-level mapping controls exactly what crosses over and in which direction, so you keep a durable copy of what matters without an extract to schedule or a nightly dump that leaves the copy a day behind.
Common use cases
- 01 Sync CRM and billing attributes onto Braze user profiles so lifecycle campaigns target accurate plan and status data.
- 02 Push product usage events from a database or warehouse into Braze to trigger onboarding and retention journeys.
- 03 Provision and deprovision Users, Groups, and Collaborations from an HR system or IdP so Box access follows onboarding and offboarding.
- 04 Push generated documents from an ERP or contract system into Box Folders with the right Collaborations applied for the deal team.
Common sync patterns
Where Braze generates attachments: keep the files in Box
Documents attached to records in Braze land in the storage system automatically, with the source record holding a link back, so files live in one governed place instead of inside the tool.
Where Box holds the source documents: file details on the record
A file's name, location, owner, and modified date from Box sync onto the matching record in Braze, so whoever is working there sees the current version without switching tools.
A copy that outlives the tool
A continuously synced copy in Box preserves records and documents even as they age out of Braze or get changed inside it, so history stays intact and reachable.
What you can sync between Box and Braze
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Box objects | Braze objects | How this pairing syncs | |
|---|---|---|---|
| Users Managed and app users in the enterprise; provisioned, updated, and deprovisioned to keep Box access aligned with an HR or identity source. | Users The central profile object, identified by external ID, Braze ID, or user aliases; the main sync target. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Collaborations Access grants linking a user or group to a file or folder with a role such as viewer, editor, or co-owner; written to manage sharing programmatically. | Content Blocks Reusable message content referenced across campaigns. | Collaborations is specific to Box and Content Blocks to Braze — each maps to any object or custom field on the other side. | |
| Groups Named user collections used for bulk collaboration; membership synced from a directory or IdP. | Custom Attributes Profile fields written from CRMs, warehouses, and product databases to drive personalization. | Groups is specific to Box and Custom Attributes to Braze — each maps to any object or custom field on the other side. | |
| Tasks Review or approval assignments on a file with due dates and states; read for workflow reporting or written to start approvals. | Custom Events Behavioral events pushed into Braze to trigger campaigns and Canvases. | Tasks is specific to Box and Custom Events to Braze — each maps to any object or custom field on the other side. | |
| Events Enterprise admin event stream, an audit log of uploads, deletes, logins, and shares across the account; read-only, consumed for reporting or change feeds. | Purchases Transaction records logged against profiles for revenue-based targeting. | Events is specific to Box and Purchases to Braze — each maps to any object or custom field on the other side. | |
| Files Core content object with versions, name, size, and metadata; synced two-way so files and their attributes move between Box and a database or another store. | Segments Audience definitions read for membership export and campaign targeting. | Files is specific to Box and Segments to Braze — each maps to any object or custom field on the other side. |
How changes propagate between Box and Braze
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Box Braze Sub-second propagation
DetectionBox notifies Stacksync of record changes through webhook events. V2 webhooks fire on triggers such as FILE.UPLOADED, FILE.TRASHED, and METADATA_INSTANCE.UPDATED.
DeliveryEach detected change is written to Braze through its API, with automatic retries and rate-limit backoff.
Braze Box Interval-based propagation
DetectionStacksync polls Braze for changes on an incremental schedule, reading only records changed since the previous pass. Braze Currents streams engagement events outward.
DeliveryEach detected change is written to Box through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Box: Per user: 1,000 API calls per minute and 240 file uploads per minute; exceeding limits returns HTTP 429 with a Retry-After header. Box Business plans also carry a licensed monthly API-call allotment per enterprise.
- Braze: Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request.
What ships with Box ⇄ Braze
Connect Box and Braze for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Box–Braze connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Box or Braze data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Box or Braze record.
Observability
Monitoring
Track your Box ⇄ Braze sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Box and Braze.
How the Box and Braze connectors work
Box
- Integration surface
- REST API (api.box.com/2.0), plus the Events API and V2 Webhooks
- Authentication
- OAuth 2.0 for user-delegated access, or server-to-server auth via JWT (RSA keypair) or Client Credentials Grant (CCG) using a Box app; short-lived developer tokens for testing
- Change detection
- V2 webhooks fire on triggers such as FILE.UPLOADED, FILE.TRASHED, and METADATA_INSTANCE.UPDATED; the Events API (user stream via long-poll by stream_position, or enterprise/admin events) provides a near-real-time change feed
- Capabilities
- read · write · webhooks
- Rate limits
- Per user: 1,000 API calls per minute and 240 file uploads per minute; exceeding limits returns HTTP 429 with a Retry-After header. Box Business plans also carry a licensed monthly API-call allotment per enterprise.
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
How it works
How to connect Box to Braze — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Box and Braze with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Box
connected
Braze
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Box and Braze objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Box ⇄ BrazeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Box BrazeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Box and Braze integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Box and Braze: authenticate both systems, choose the objects to sync (such as Box's Users and Collaborations), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Box: REST API (api.box.com/2.0), plus the Events API and V2 Webhooks. Authentication: OAuth 2.0 for user-delegated access, or server-to-server auth via JWT (RSA keypair) or Client Credentials Grant (CCG) using a Box app; short-lived developer tokens for testing. Braze: REST API. Authentication: REST API keys scoped to specific endpoints, issued per workspace. Stacksync manages authentication, retries, and rate limits on both sides.
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Braze: The users/track endpoint accepts attributes, custom events, and purchases for many users in a single batched request, which is the standard write path for syncs. Box: Webhooks are capped per application and per file/folder target, must be verified with Box's signature keys, and their payloads carry the object reference rather than the full changed content. Stacksync's field mapping accounts for these differences between Box and Braze without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Box and Braze records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Box and Braze connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Box–Braze integration in-house.
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Yes — Stacksync ships production-grade connectors for both Box and Braze. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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