Two-way sync
Changes in Blue Yonder WMS or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Keep Blue Yonder WMS and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Gorgias holds the customer relationship; Blue Yonder WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Tickets, Messages, Customers, Users (agents) in Gorgias with Inventory balances, Inbound shipments (ASNs), Purchase orders, Outbound orders in Blue Yonder WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
A deal won in Gorgias creates or updates the customer in Blue Yonder WMS with clean data, so fulfillment and invoicing start without re-entry.
Invoice and payment state from Blue Yonder WMS shows on the account in Gorgias, so reps see balances before promising the next order.
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Blue Yonder WMS objects | Gorgias objects | |
|---|---|---|
| Outbound orders Pick, pack, and ship instructions created from sales orders in the ERP or OMS. | Customers Unified shopper profiles that merge identities across connected stores. | |
| Shipments and shipment confirmations Completed outbound events synced back to update order status and trigger invoicing. | Users (agents) Support staff records used for assignment and workload reporting. | |
| Locations and facilities Warehouse, zone, and bin structures referenced by every inventory transaction. | Tags Categorize tickets for routing and downstream analytics. | |
| Receipts Confirmed inbound quantities written back to close purchase order lines. | Satisfaction surveys CSAT responses synced out for support quality reporting. | |
| Items / SKUs Product master records that must match the ERP item master for warehouse operations to reconcile. | Events Activity records useful for auditing what happened on a ticket. | |
| Inventory balances On-hand quantities by location and lot, synced outward for availability and planning. | Custom fields Extend tickets with brand-specific attributes. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Blue Yonder WMS–Gorgias connection.
Changes in Blue Yonder WMS or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Blue Yonder WMS or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Blue Yonder WMS or Gorgias record.
Track your Blue Yonder WMS ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Blue Yonder WMS and Gorgias.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Blue Yonder WMS and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Blue Yonder WMS and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Blue Yonder WMS and Gorgias: authenticate both systems, choose the objects to sync (such as Blue Yonder WMS's Outbound orders and Shipments and shipment confirmations), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Blue Yonder WMS and Gorgias: Where Blue Yonder WMS handles order-to-cash: closed-won flows through; Where Blue Yonder WMS is the finance system of record: money status on the account; One customer master. A deal won in Gorgias creates or updates the customer in Blue Yonder WMS with clean data, so fulfillment and invoicing start without re-entry.
Blue Yonder WMS: REST APIs on Blue Yonder's cloud platform (formerly branded Luminate); long-standing WMS deployments also expose MOCA-based integration interfaces. Authentication: Token-based authentication; specifics vary by deployment and platform edition. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. Blue Yonder WMS: WMS data is transactional and location-granular (facility, zone, bin, lot), so syncs usually aggregate before pushing balances into an ERP. Stacksync's field mapping accounts for these differences between Blue Yonder WMS and Gorgias without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Blue Yonder WMS and Gorgias records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Blue Yonder WMS and Gorgias connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Blue Yonder WMS–Gorgias integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Blue Yonder WMS and Gorgias.