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ERP ⇄ CRM

Blue Yonder WMS to Gorgias integration — real-time, two-way sync

Keep Blue Yonder WMS and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Blue Yonder WMS and Gorgias

Close the gap between front office and back office: Gorgias and Blue Yonder WMS share customers and status in real time, in both directions.

Gorgias holds the customer relationship; Blue Yonder WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tickets, Messages, Customers, Users (agents) in Gorgias with Inventory balances, Inbound shipments (ASNs), Purchase orders, Outbound orders in Blue Yonder WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.
  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Feed shipment events into a customer-facing database for order tracking.
  • Sync purchase orders from an ERP into Blue Yonder WMS as expected receipts, and write confirmed receipts back.

Where Blue Yonder WMS handles order-to-cash: closed-won flows through

A deal won in Gorgias creates or updates the customer in Blue Yonder WMS with clean data, so fulfillment and invoicing start without re-entry.

Where Blue Yonder WMS is the finance system of record: money status on the account

Invoice and payment state from Blue Yonder WMS shows on the account in Gorgias, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Blue Yonder WMS and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Blue Yonder WMS objects Gorgias objects
Outbound orders Pick, pack, and ship instructions created from sales orders in the ERP or OMS. Customers Unified shopper profiles that merge identities across connected stores.
Shipments and shipment confirmations Completed outbound events synced back to update order status and trigger invoicing. Users (agents) Support staff records used for assignment and workload reporting.
Locations and facilities Warehouse, zone, and bin structures referenced by every inventory transaction. Tags Categorize tickets for routing and downstream analytics.
Receipts Confirmed inbound quantities written back to close purchase order lines. Satisfaction surveys CSAT responses synced out for support quality reporting.
Items / SKUs Product master records that must match the ERP item master for warehouse operations to reconcile. Events Activity records useful for auditing what happened on a ticket.
Inventory balances On-hand quantities by location and lot, synced outward for availability and planning. Custom fields Extend tickets with brand-specific attributes.
What ships with Blue Yonder WMS ⇄ Gorgias

Connect Blue Yonder WMS and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Blue Yonder WMS–Gorgias connection.

Real-time

Two-way sync

Changes in Blue Yonder WMS or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Blue Yonder WMS or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Blue Yonder WMS or Gorgias record.

Observability

Monitoring

Track your Blue Yonder WMS ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Blue Yonder WMS and Gorgias.

How the Blue Yonder WMS and Gorgias connectors work

Blue Yonder WMS

Integration surface
REST APIs on Blue Yonder's cloud platform (formerly branded Luminate); long-standing WMS deployments also expose MOCA-based integration interfaces
Authentication
Token-based authentication; specifics vary by deployment and platform edition
Change detection
Polling and scheduled extracts; event-style feeds depend on the deployment
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits, which vary by contract and hosting model

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect Blue Yonder WMS to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Blue Yonder WMS and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Blue Yonder WMS connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Blue Yonder WMS and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Blue Yonder WMS ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Blue Yonder WMS Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Blue Yonder WMS and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Blue Yonder WMS and Gorgias.

Popular · 8 of 386
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