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Database ⇄ CRM

AWS Aurora MySQL to Gorgias integration — real-time, two-way sync

Keep AWS Aurora MySQL and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect AWS Aurora MySQL and Gorgias

Treat Gorgias like part of your database: its records live in AWS Aurora MySQL as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in AWS Aurora MySQL, where it can be queried and joined like everything else.

Stacksync mirrors Users (agents), Tags, Satisfaction surveys, Events from Gorgias into Databases (schemas), Tables, Rows, Columns in AWS Aurora MySQL with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gorgias with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.
  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Give backend services read and write access to ERP or billing data by syncing it into Aurora tables the application already queries.
  • Stream row changes from Aurora into SaaS tools via binlog CDC instead of scheduled batch exports.

Query the CRM like a database

Accounts, contacts, and custom objects from Gorgias become tables in AWS Aurora MySQL you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to AWS Aurora MySQL sync onto the matching records in Gorgias, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gorgias API, limits, and retries.

What you can sync between AWS Aurora MySQL and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

AWS Aurora MySQL objects Gorgias objects
Primary keys and indexes Used to match rows across systems and keep incremental syncs efficient. Customers Unified shopper profiles that merge identities across connected stores.
Views Can serve as read-only sync sources for derived or filtered datasets. Users (agents) Support staff records used for assignment and workload reporting.
Foreign keys Express relationships that syncs preserve when mapping to related objects elsewhere. Tags Categorize tickets for routing and downstream analytics.
Stored procedures and triggers Existing database logic keeps firing on rows written by a sync. Satisfaction surveys CSAT responses synced out for support quality reporting.
Databases (schemas) Logical namespaces that scope which tables a sync connection can see. Events Activity records useful for auditing what happened on a ticket.
Tables The primary sync unit; each table maps one-to-one to a table or object in the paired system. Custom fields Extend tickets with brand-specific attributes.
What ships with AWS Aurora MySQL ⇄ Gorgias

Connect AWS Aurora MySQL and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every AWS Aurora MySQL–Gorgias connection.

Real-time

Two-way sync

Changes in AWS Aurora MySQL or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever AWS Aurora MySQL or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single AWS Aurora MySQL or Gorgias record.

Observability

Monitoring

Track your AWS Aurora MySQL ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between AWS Aurora MySQL and Gorgias.

How the AWS Aurora MySQL and Gorgias connectors work

AWS Aurora MySQL

Integration surface
SQL wire protocol (MySQL-compatible), standard MySQL drivers and JDBC
Authentication
Database credentials, optionally AWS IAM database authentication, over TLS
Change detection
Log-based CDC via the MySQL binary log (binlog), with polling on timestamp columns as a fallback
Capabilities
read · write · CDC

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect AWS Aurora MySQL to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate AWS Aurora MySQL and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    AWS Aurora MySQL connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the AWS Aurora MySQL and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · AWS Aurora MySQL ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    AWS Aurora MySQL Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

AWS Aurora MySQL and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for AWS Aurora MySQL and Gorgias.

Popular · 8 of 386
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