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Business productivity / ERP · Two-way sync platform

Amazon Seller Central and Dynamics 365 F&O integration

Bring supported Amazon Seller Central data into Dynamics 365 F&O for your team's workflows and reporting. This connector supports updates from Amazon Seller Central to Dynamics 365 F&O.

  • Field mappings and sync direction under your control
  • Inspect and resolve record errors in one dashboard
Source-to-destination updates for supported objects
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Example workflow

Sales order process handoff

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting eventA change involving Amazon Seller Central Orders or Dynamics 365 F&O Customer Invoices needs a defined result in the other system.

  1. Start with Amazon Seller Central Orders and Dynamics 365 F&O Customer Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Review records and field ownership

Mapping essentials

Records and field ownership

Match records by stable IDs and assign an owner for each field. The record notes identify the coverage to check.

Download the mapping worksheet

CSV · No email required

Example record relationships between Amazon Seller Central and Dynamics 365 F&O
Amazon Seller Central recordDynamics 365 F&O recordRecord matchingField ownership
OrdersProposed record; confirm Stacksync object support.Business process handoffCustomer InvoicesProposed record; confirm Stacksync object support.Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
ShipmentsProposed record; confirm Stacksync object support.Business process handoffSales OrdersProposed record; confirm Stacksync object support.Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.The fulfillment owner decides when an approved order can ship and how cancellations are handled.
OrdersProposed record; confirm Stacksync object support.Record matchingSales OrdersProposed record; confirm Stacksync object support.Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.

Why teams connect Amazon Seller Central and Dynamics 365 F&O

Put your Amazon Seller Central and Dynamics 365 F&O data to work

Start with the work your team needs to complete: keep records up to date, make operational data available for reporting, or move data to a new system. Choose one Amazon Seller Central and Dynamics 365 F&O workflow to test, define what success looks like, and decide who handles failed updates.

  • Run replenishment planning in F&O using FBA Inventory levels alongside Released Products.

  • Give finance a single ERP view of marketplace revenue through Customer Invoices tied to Amazon Orders.

  • Track Amazon Shipments against Sales Order lines for fulfillment status in the ERP.

What records can you sync?

Start with the records your workflow needs. Check each system’s read and write requirements before mapping fields.

Amazon Seller Central

Read-only connector

Record types covered in the setup guide

Record typesCoverage and requirements
  • SP-API objects
  • SP-API reports
See connector requirements. Confirm field permissions and sync direction.

Read the Amazon Seller Central connector guide

Dynamics 365 F&O

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Standard entities
Requires account access and compatible change tracking. Confirm field permissions and sync direction.
  • Custom entities
Requires API exposure and compatible change tracking. Confirm field permissions and sync direction.

Read the Dynamics 365 F&O connector guide

Connection essentials

Review how each system connects, detects changes, and permits access to your records.

View setup requirements and limits
Connection requirementAmazon Seller CentralDynamics 365 F&O
Integration interfaceREST API (Selling Partner API, SP-API)OData REST endpoint over data entities, plus the Data Management Framework for batch
AuthenticationSP-API app credentialsOAuth via Microsoft sign-in
Change detectionHistorical and incremental syncs are documented.Full and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.
Read accessAvailable for supported recordsAvailable for supported records
Write accessNot supported by this connectorAvailable for supported records

Enterprise controls

Security and control for your integrations

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Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Amazon Seller Central
Integration interface
REST API (Selling Partner API, SP-API)
Authentication
SP-API app credentials (LWA client ID/secret, application ID, Merchant ID/Seller ID token, refresh token, region) entered into the Stacksync connection form
Change detection
Historical and incremental syncs are documented. The guide does not specify a universal detection interval.
Read access
Available for supported records
Write access
Not supported by this connector
Setup requirements
  • Supply SP-API authorization credentials, merchant identification, region, and refresh token using the connector authorization guide.
  • Include client-secret renewal in operations planning; the saved setup guide specifies six-month expiration.
Limitations to check
  • The documented connector sends data out of Amazon; it does not document write-back to Amazon.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Amazon Seller Central setup guide
Dynamics 365 F&O
Integration interface
OData REST endpoint over data entities, plus the Data Management Framework for batch
Authentication
OAuth via Microsoft sign-in: provide the D365 F&O environment URL, sign in with Microsoft credentials, and grant the Stacksync app consent (admin consent may be required — "Need admin approval for this app")
Change detection
Full and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.
Limitations to check
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Dynamics 365 F&O setup guide

Prepare Amazon Seller Central and Dynamics 365 F&O access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Amazon Seller Central setup checklist
  • Supply SP-API authorization credentials, merchant identification, region, and refresh token using the connector authorization guide.
  • Include client-secret renewal in operations planning; the saved setup guide specifies six-month expiration.

Setup guides: Authorize Amazon Seller Central

Dynamics 365 F&O setup checklist
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.

Setup guides: Authorize Dynamics 365 F\&O

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Amazon Seller Central and Dynamics 365 F&O planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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Record identity and field ownership

Keep each record tied to its source ID. Use the references below to choose field owners and preserve relationships between records.

Download the mapping worksheet · CSV, no email required

Business process

Orders / Customer Invoices

Order-to-invoice handoff: Amazon Seller Central Orders provides context for Dynamics 365 F&O Customer Invoices. These are related records, not equivalent entities.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Amazon Seller Central
Object support to establish
Dynamics 365 F&O
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Amazon Seller Central: Orders documentationDynamics 365 F&O: Customer Invoices documentation

Business process

Shipments / Sales Orders

Order-to-fulfillment handoff: Dynamics 365 F&O Sales Orders provides context for Amazon Seller Central Shipments. These are related records, not equivalent entities.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Amazon Seller Central
Object support to establish
Dynamics 365 F&O
Object support to establish
Record identity
Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
Field ownership
The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Amazon Seller Central: Shipments documentationDynamics 365 F&O: Sales Orders documentation

Record matching

Orders / Sales Orders

Compare whether Amazon Seller Central Orders and Dynamics 365 F&O Sales Orders describe the same sales order in your business.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Amazon Seller Central
Object support to establish
Dynamics 365 F&O
Object support to establish
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Amazon Seller Central: Orders documentationDynamics 365 F&O: Sales Orders documentation

Record matching

Listings / Catalog Items / Released Products

Compare whether Amazon Seller Central Listings / Catalog Items and Dynamics 365 F&O Released Products describe the same product or catalog item in your business.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Amazon Seller Central
Object support to establish
Dynamics 365 F&O
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Amazon Seller Central: Listings / Catalog Items documentationDynamics 365 F&O: Released Products documentation

Record matching

FBA Inventory / On-hand Inventory

Compare whether Amazon Seller Central FBA Inventory and Dynamics 365 F&O On-hand Inventory describe the same inventory or stock position in your business.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Amazon Seller Central
Object support to establish
Dynamics 365 F&O
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

References: Amazon Seller Central: FBA Inventory documentationDynamics 365 F&O: On-hand Inventory documentation

Compare integration approaches

This pair can involve both record sync and process handoffs. Keep the Orders / Customer Invoices relationship explicit: copying fields and creating a downstream business transaction require different validation.

Stacksync managed sync

Best fit
Source-to-destination updates for supported objects. Choose the records, writable fields, and permissions for your workflow.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Amazon Seller Central and Dynamics 365 F&O record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Orders / Customer Invoices, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Orders / Customer Invoices handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Amazon Seller Central / Dynamics 365 F&O migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Orders or Customer Invoices record needs a defined result in the other system.

  1. Start with Amazon Seller Central Orders and Dynamics 365 F&O Customer Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order process handoff

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Shipments or Sales Orders record needs a defined result in the other system.

  1. Start with Amazon Seller Central Shipments and Dynamics 365 F&O Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order sync test

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Orders or Sales Orders record needs a defined result in the other system.

  1. Start with Amazon Seller Central Orders and Dynamics 365 F&O Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Reconcile Dynamics 365 F&O business records with Amazon Seller Central

Validate the selected objects and operations even where connector-level direction is documented.

Starting event: A finance-owned record in Dynamics 365 F&O needs operational visibility through Orders or Listings / Catalog Items.

  1. Select Customers or Vendors with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Amazon Seller Central; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Orders / Customer Invoices

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Shipments / Sales Orders

Test case

Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Orders / Sales Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Listings / Catalog Items / Released Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Verify read access in Amazon Seller Central and write access in Dynamics 365 F&O. Test the permitted route without relying on a return sync.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Amazon Seller Central Orders and Dynamics 365 F&O Customer Invoices, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Amazon Seller Central Shipments and Dynamics 365 F&O Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Amazon Seller Central Orders and Dynamics 365 F&O Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

A record type or update is unavailable

Investigate

Check the Amazon Seller Central and Dynamics 365 F&O connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Amazon Seller Central and Dynamics 365 F&O

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Amazon Seller Central Dynamics 365 F&O Timing depends on the connected systems

Detect changesHistorical and incremental syncs are documented. The guide does not specify a universal detection interval.

Apply updatesSelected writable fields update in Dynamics 365 F&O. Its permissions and validation rules still apply; rejected records can be inspected in the Issues dashboard.

Dynamics 365 F&O Amazon Seller Central Direction not supported

Detect changesThis route requires read access from Dynamics 365 F&O and write access to Amazon Seller Central; the documented connector restrictions do not permit it.

Apply updatesUse a supported direction or review a separate integration method for this requirement.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
FAQ

Amazon Seller Central and Dynamics 365 F&O integration FAQ

Next step

See your workflow in Stacksync

Walk through your Amazon Seller Central and Dynamics 365 F&O records, field mappings, and requirements with an integration engineer.