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Business productivity / ERP · Two-way sync platform

Amazon Seller Central and SAP integration

Plan how Amazon Seller Central and SAP should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Amazon Seller Central Shipments or SAP Sales Orders needs a defined result in the other system.

  1. Start with Amazon Seller Central Shipments and SAP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Amazon Seller Central and SAP
Amazon Seller Central recordSAP recordRecord matchingField ownership
ShipmentsProposed record; confirm Stacksync object support.Business process handoffSales OrdersProposed record; confirm Stacksync object support.Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.The fulfillment owner decides when an approved order can ship and how cancellations are handled.
OrdersProposed record; confirm Stacksync object support.Record matchingSales OrdersProposed record; confirm Stacksync object support.Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.
Listings / Catalog ItemsProposed record; confirm Stacksync object support.Record matchingMaterials (Products)Proposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Amazon Seller Central

Read-only connector

Record types covered in the setup guide

Record typesCoverage and requirements
  • SP-API objects
  • SP-API reports
See connector requirements. Confirm field permissions and sync direction.

Read the Amazon Seller Central connector guide

SAP

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Business Partners
  • Materials (Products)
  • Sales Orders
  • Purchase Orders
  • Outbound Deliveries
  • Billing Documents
Confirm support for this record type and the direction you need.

Discuss SAP requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementAmazon Seller CentralSAP
Integration interfaceREST API (Selling Partner API, SP-API)OData (v2/v4) APIs on S/4HANA; BAPI/RFC and IDoc on ECC and on-prem systems; SOAP services
AuthenticationSP-API app credentialsConfirm the credentials, API plan, and permissions required for SAP.
Change detectionHistorical and incremental syncs are documented.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessAvailable for supported recordsConfirm with Stacksync
Write accessNot supported by this connectorConfirm with Stacksync

Enterprise controls

Security and control for your integrations

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Compliance and data transfers

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  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Amazon Seller Central
Integration interface
REST API (Selling Partner API, SP-API)
Authentication
SP-API app credentials (LWA client ID/secret, application ID, Merchant ID/Seller ID token, refresh token, region) entered into the Stacksync connection form
Change detection
Historical and incremental syncs are documented. The guide does not specify a universal detection interval.
Read access
Available for supported records
Write access
Not supported by this connector
Setup requirements
  • Supply SP-API authorization credentials, merchant identification, region, and refresh token using the connector authorization guide.
  • Include client-secret renewal in operations planning; the saved setup guide specifies six-month expiration.
Limitations to check
  • The documented connector sends data out of Amazon; it does not document write-back to Amazon.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Amazon Seller Central setup guide
SAP
Integration interface
OData (v2/v4) APIs on S/4HANA; BAPI/RFC and IDoc on ECC and on-prem systems; SOAP services
Authentication
Confirm the credentials, API plan, and permissions required for SAP.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the SAP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for SAP, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for SAP and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Amazon Seller Central and SAP access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Amazon Seller Central setup checklist
  • Supply SP-API authorization credentials, merchant identification, region, and refresh token using the connector authorization guide.
  • Include client-secret renewal in operations planning; the saved setup guide specifies six-month expiration.

Setup guides: Authorize Amazon Seller Central

SAP setup checklist
  • Identify the SAP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for SAP, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Amazon Seller Central and SAP planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Shipments / Sales Orders

Order-to-fulfillment handoff: SAP Sales Orders provides context for Amazon Seller Central Shipments. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Amazon Seller Central
Object support to establish
SAP
Object support to establish
Record identity
Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
Field ownership
The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Amazon Seller Central: Shipments documentation

Record matching

Orders / Sales Orders

Compare whether Amazon Seller Central Orders and SAP Sales Orders describe the same sales order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Amazon Seller Central
Object support to establish
SAP
Object support to establish
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Amazon Seller Central: Orders documentation

Record matching

Listings / Catalog Items / Materials (Products)

Compare whether Amazon Seller Central Listings / Catalog Items and SAP Materials (Products) describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Amazon Seller Central
Object support to establish
SAP
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Amazon Seller Central: Listings / Catalog Items documentation

Record matching

FBA Inventory / Inventory / Stock

Compare whether Amazon Seller Central FBA Inventory and SAP Inventory / Stock describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Amazon Seller Central
Object support to establish
SAP
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

References: Amazon Seller Central: FBA Inventory documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Shipments / Sales Orders to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link the order and selected line IDs to separate fulfillment IDs; allow split shipments. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Amazon Seller Central and SAP record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Shipments / Sales Orders, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Shipments / Sales Orders handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Amazon Seller Central / SAP migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Shipments or Sales Orders record needs a defined result in the other system.

  1. Start with Amazon Seller Central Shipments and SAP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Orders or Sales Orders record needs a defined result in the other system.

  1. Start with Amazon Seller Central Orders and SAP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Listings / Catalog Items or Materials (Products) record needs a defined result in the other system.

  1. Start with Amazon Seller Central Listings / Catalog Items and SAP Materials (Products). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Reconcile SAP business records with Amazon Seller Central

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in SAP needs operational visibility through Orders or Listings / Catalog Items.

  1. Select Business Partners or Materials (Products) with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Amazon Seller Central; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Shipments / Sales Orders

Test case

Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Orders / Sales Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Listings / Catalog Items / Materials (Products)

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

FBA Inventory / Inventory / Stock

Test case

Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

Expected result

The expected inventory or stock position relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Amazon Seller Central Shipments and SAP Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Amazon Seller Central Orders and SAP Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated product or catalog item change

Investigate

Inspect Amazon Seller Central Listings / Catalog Items and SAP Materials (Products), their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

A record type or update is unavailable

Investigate

Check the Amazon Seller Central and SAP connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Amazon Seller Central and SAP

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Amazon Seller Central SAP Direction requires confirmation

Detect changesHistorical and incremental syncs are documented. The guide does not specify a universal detection interval.

Apply updatesConfirm that Stacksync can create or update the records you need in SAP.

SAP Amazon Seller Central Direction not supported

Detect changesThis route requires read access from SAP and write access to Amazon Seller Central; the documented connector restrictions do not permit it.

Apply updatesUse a supported direction or review a separate integration method for this requirement.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Amazon Seller Central and SAP integration FAQ

Next step

Plan your integration with an engineer

Walk through your Amazon Seller Central and SAP records, field mappings, and requirements with an integration engineer.