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Database ⇄ CRM

Amazon DynamoDB to Gong integration — real-time, two-way sync

Keep Amazon DynamoDB and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Amazon DynamoDB and Gong

Treat Gong like part of your database: its records live in Amazon DynamoDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Amazon DynamoDB, where it can be queried and joined like everything else.

Stacksync mirrors Library, Data Privacy (Erasure), Calls, Transcripts from Gong into Global Tables, Time to Live (TTL), Tables, Items in Amazon DynamoDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gong with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 02 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
  • 03 Use DynamoDB Streams as a change-data-capture source to push item INSERT, MODIFY, and REMOVE events into a CRM, search index, or operational database in near-real-time.
  • 04 Backfill or migrate records into DynamoDB from another database using BatchWriteItem, then keep the two stores in continuous sync.

Common sync patterns

Product events onto CRM records

Signup, usage, or lifecycle changes written to Amazon DynamoDB sync onto the matching records in Gong, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gong API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Gong arrive as row changes in Amazon DynamoDB, ready to drive jobs and notifications.

What you can sync between Amazon DynamoDB and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon DynamoDB objects Gong objects How this pairing syncs
DynamoDB Streams Ordered item-level change records (INSERT, MODIFY, REMOVE) with old/new image views and 24-hour retention; the native change-data-capture source Stacksync reads for near-real-time sync. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. DynamoDB Streams is specific to Amazon DynamoDB and Calls to Gong — each maps to any object or custom field on the other side.
Global Tables Multi-region, active-active replicas of a table kept in sync by DynamoDB; each region is read and written locally with last-writer-wins conflict resolution. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Global Tables is specific to Amazon DynamoDB and Transcripts to Gong — each maps to any object or custom field on the other side.
Time to Live (TTL) Per-item expiry timestamps; DynamoDB deletes expired items in the background and emits a Streams REMOVE record for each deletion. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Time to Live (TTL) is specific to Amazon DynamoDB and Users to Gong — each maps to any object or custom field on the other side.
Tables Top-level containers, each with a partition key and optional sort key; Stacksync syncs a table as a stream of items with full read and write via PutItem, UpdateItem, and DeleteItem. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Tables is specific to Amazon DynamoDB and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Items Individual schemaless records (attributes up to 400 KB each); read with GetItem, Query, and Scan and written with PutItem or BatchWriteItem, so write is supported here. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Items is specific to Amazon DynamoDB and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Global secondary indexes (GSIs) Alternate key projections that let you Query by non-key attributes without a full table Scan; read-only views maintained automatically by DynamoDB. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Global secondary indexes (GSIs) is specific to Amazon DynamoDB and CRM Objects to Gong — each maps to any object or custom field on the other side.

How changes propagate between Amazon DynamoDB and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Amazon DynamoDB Gong Sub-second propagation

DetectionChanges in Amazon DynamoDB are captured at the source via change data capture — no polling loop against its API. DynamoDB Streams emit ordered item-level change records (INSERT, MODIFY, REMOVE) with KEYS_ONLY, NEW_IMAGE, OLD_IMAGE, or NEW_AND_OLD_IMAGES views.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Amazon DynamoDB Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to Amazon DynamoDB as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Amazon DynamoDB: Throughput is metered in read/write capacity units (provisioned or on-demand): 1 WCU = one 1 KB write per second, 1 RCU = one strongly-consistent 4 KB read per second. Exceeding capacity or the ~3,000 RCU / 1,000 WCU per-partition ceiling returns ProvisionedThroughputExceededException with throttling.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Amazon DynamoDB ⇄ Gong

Connect Amazon DynamoDB and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon DynamoDB–Gong connection.

Real-time

Two-way sync

Changes in Amazon DynamoDB or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon DynamoDB or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon DynamoDB or Gong record.

Observability

Monitoring

Track your Amazon DynamoDB ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon DynamoDB and Gong.

How the Amazon DynamoDB and Gong connectors work

Amazon DynamoDB

Integration surface
AWS SDK / low-level HTTPS JSON API at dynamodb.<region>.amazonaws.com (PutItem, GetItem, UpdateItem, DeleteItem, Query, Scan, BatchWriteItem, TransactWriteItems), plus PartiQL (ExecuteStatement) for SQL-style access and DynamoDB Streams for change capture.
Authentication
AWS Signature Version 4 (SigV4) signed requests using an IAM access key ID and secret key, or temporary STS credentials from an assumed IAM role; IAM policies scope access down to table and item level.
Change detection
DynamoDB Streams emit ordered item-level change records (INSERT, MODIFY, REMOVE) with KEYS_ONLY, NEW_IMAGE, OLD_IMAGE, or NEW_AND_OLD_IMAGES views and 24-hour retention, read via shard iterators (or Kinesis Data Streams for longer retention). No native HTTP webhooks.
Capabilities
read · write · CDC
Rate limits
Throughput is metered in read/write capacity units (provisioned or on-demand): 1 WCU = one 1 KB write per second, 1 RCU = one strongly-consistent 4 KB read per second. Exceeding capacity or the ~3,000 RCU / 1,000 WCU per-partition ceiling returns ProvisionedThroughputExceededException with throttling.

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Amazon DynamoDB to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon DynamoDB and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon DynamoDB connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon DynamoDB and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon DynamoDB ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon DynamoDB Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Amazon DynamoDB and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 561 integrations available for Amazon DynamoDB and Gong.

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