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CRM ⇄ Database

Gong to IBM Db2 integration — real-time, two-way sync

Keep Gong and IBM Db2 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and IBM Db2

Treat Gong like part of your database: its records live in IBM Db2 as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in IBM Db2, where it can be queried and joined like everything else.

Stacksync mirrors Users, Interaction Stats (Activity), Trackers & Scorecards, CRM Objects from Gong into Views, Indexes, Stored Procedures, Sequences in IBM Db2 with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gong with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.
  • 02 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 03 Expose Db2 records that back core business systems to a CRM so sales and support see order or account state.
  • 04 Sync SaaS data into Db2 tables that existing enterprise applications and reports already consume.

Common sync patterns

Product events onto CRM records

Signup, usage, or lifecycle changes written to IBM Db2 sync onto the matching records in Gong, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gong API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Gong arrive as row changes in IBM Db2, ready to drive jobs and notifications.

What you can sync between Gong and IBM Db2

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects IBM Db2 objects How this pairing syncs
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Databases The connection target; each database holds the schemas a sync addresses. Calls is specific to Gong and Databases to IBM Db2 — each maps to any object or custom field on the other side.
Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Schemas Namespaces separating synced data from application and system objects. Transcripts is specific to Gong and Schemas to IBM Db2 — each maps to any object or custom field on the other side.
Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Tables Primary read/write target for syncing rows with SaaS systems or other databases. Users is specific to Gong and Tables to IBM Db2 — each maps to any object or custom field on the other side.
Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Views Read-only projections often used to expose curated slices to a sync. Interaction Stats (Activity) is specific to Gong and Views to IBM Db2 — each maps to any object or custom field on the other side.
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Indexes Support fast key lookups on sync match columns. Trackers & Scorecards is specific to Gong and Indexes to IBM Db2 — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Stored Procedures Existing business logic sometimes invoked as part of write paths. CRM Objects is specific to Gong and Stored Procedures to IBM Db2 — each maps to any object or custom field on the other side.

How changes propagate between Gong and IBM Db2

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong IBM Db2 Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to IBM Db2 as a row-level write, with types converted between the two schemas.

IBM Db2 Gong Sub-second propagation

DetectionChanges in IBM Db2 are captured at the source via change data capture — no polling loop against its API. Log-based CDC through IBM's replication tooling where licensed.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
  • IBM Db2: No API rate limits; throughput is bounded by instance resources and workload management settings.
What ships with Gong ⇄ IBM Db2

Connect Gong and IBM Db2 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–IBM Db2 connection.

Real-time

Two-way sync

Changes in Gong or IBM Db2 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or IBM Db2 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or IBM Db2 record.

Observability

Monitoring

Track your Gong ⇄ IBM Db2 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and IBM Db2.

How the Gong and IBM Db2 connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

IBM Db2

Integration surface
SQL via JDBC/ODBC/CLI drivers; optional REST endpoints in some editions
Authentication
Database credentials, typically backed by OS or LDAP authentication
Change detection
Log-based CDC through IBM's replication tooling where licensed; otherwise polling on timestamp or audit columns
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput is bounded by instance resources and workload management settings
How it works

How to connect Gong to IBM Db2 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and IBM Db2 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    IBM Db2 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and IBM Db2 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ IBM Db2
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong IBM Db2
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and IBM Db2 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 475 integrations available for Gong and IBM Db2.

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