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E-commerce ⇄ ERP

Akeneo to TikTok Shop integration — real-time, two-way sync

Keep Akeneo and TikTok Shop in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Akeneo and TikTok Shop

Keep the storefront in step with the back office: Akeneo and TikTok Shop share products, inventory, and orders in real time, in both directions.

Akeneo runs the storefront and takes the orders; TikTok Shop owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.

Stacksync syncs Media files, Products, Product models, Categories in Akeneo with Orders, Fulfillment packages, Inventory, Returns and refunds in TikTok Shop field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from TikTok Shop, order and customer detail from Akeneo — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Two-way sync Products and product models with an operational Postgres database or ERP so SKUs, prices, and localized descriptions stay aligned across systems.
  • 02 Push enriched Products and their Assets into an ecommerce storefront or commerce database when product.created and product.updated webhooks fire.
  • 03 Sync product catalogs and pricing from a PIM or ERP into shop listings
  • 04 Write tracking numbers and fulfillment status back to TikTok Shop when orders ship

Common sync patterns

Where TikTok Shop is the inventory system of record: stock stays accurate

Available quantities from TikTok Shop publish to Akeneo, so the store shows what can actually ship and stops overselling.

New orders reach the back office

An order captured in Akeneo creates the matching record in TikTok Shop with customer, line items, and totals, so fulfillment and invoicing start without re-entry.

One product catalog

Where both systems keep item records, SKUs, descriptions, and attributes stay aligned so the store and the back office describe the same product.

What you can sync between Akeneo and TikTok Shop

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Akeneo objects TikTok Shop objects How this pairing syncs
Products Core catalog records addressed by UUID (recommended) or identifier/SKU; synced two-way with databases, ERPs, and storefronts. Values are scoped per channel and locale. Products Listings synced from a PIM or ERP catalog, subject to platform review. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Product models Parent records for configurable products; hold shared attribute values that cascade to their variant products, synced alongside Products. Promotions Discount campaigns that affect order pricing and settlement reconciliation. Product models is specific to Akeneo and Promotions to TikTok Shop — each maps to any object or custom field on the other side.
Categories The category tree used to classify products; read out for storefront navigation or written in from an ERP to seed catalog structure. Shops The seller storefront; API access is authorized and scoped per shop. Categories is specific to Akeneo and Shops to TikTok Shop — each maps to any object or custom field on the other side.
Attributes Attribute definitions plus attribute options and groups; describe the shape of product data, usually mastered in Akeneo and read downstream. SKUs The purchasable variants under a product; inventory and price live at this level. Attributes is specific to Akeneo and SKUs to TikTok Shop — each maps to any object or custom field on the other side.
Families and family variants Templates defining which attributes a product carries and how variants axis out; synced to keep catalog structure consistent across systems. Orders Purchases pulled into an OMS or ERP for fulfillment and accounting. Families and family variants is specific to Akeneo and Orders to TikTok Shop — each maps to any object or custom field on the other side.
Reference entities and records Structured lookups like brands, manufacturers, or ingredients with their own records (Enterprise Edition); synced two-way or read into a warehouse for reporting. Fulfillment packages Shipment units where tracking numbers and carrier data are written back. Reference entities and records is specific to Akeneo and Fulfillment packages to TikTok Shop — each maps to any object or custom field on the other side.

How changes propagate between Akeneo and TikTok Shop

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Akeneo TikTok Shop Sub-second propagation

DetectionAkeneo notifies Stacksync of record changes through webhook events. Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents.

DeliveryEach detected change is written to TikTok Shop through its API, with automatic retries and rate-limit backoff.

TikTok Shop Akeneo Sub-second propagation

DetectionTikTok Shop notifies Stacksync of record changes through webhook events. Webhook push notifications for order and product status changes, with polling for reconciliation.

DeliveryEach detected change is written to Akeneo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Akeneo: REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
  • TikTok Shop: Subject to the platform's per-app API rate limits.
What ships with Akeneo ⇄ TikTok Shop

Connect Akeneo and TikTok Shop for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Akeneo–TikTok Shop connection.

Real-time

Two-way sync

Changes in Akeneo or TikTok Shop instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Akeneo or TikTok Shop data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Akeneo or TikTok Shop record.

Observability

Monitoring

Track your Akeneo ⇄ TikTok Shop sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Akeneo and TikTok Shop.

How the Akeneo and TikTok Shop connectors work

Akeneo

Integration surface
REST API (plus a GraphQL API) and an Events API for webhooks
Authentication
OAuth2 password grant: client_id/secret plus an API user's username/password exchanged at /api/oauth/v1/token for a bearer access_token and refresh_token; Apps use the OAuth2 authorization-code flow
Change detection
Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable
Capabilities
read · write · webhooks
Rate limits
REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits
How it works

How to connect Akeneo to TikTok Shop — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Akeneo and TikTok Shop with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Akeneo connected
    TikTok Shop connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Akeneo and TikTok Shop objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Akeneo ⇄ TikTok Shop
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Akeneo TikTok Shop
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Akeneo and TikTok Shop integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

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