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E-commerce ⇄ ERP

Akeneo to Cin7 integration — real-time, two-way sync

Keep Akeneo and Cin7 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Akeneo and Cin7

Keep the storefront in step with the back office: Akeneo and Cin7 share products, inventory, and orders in real time, in both directions.

Akeneo runs the storefront and takes the orders; Cin7 owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.

Stacksync syncs Channels and locales, Media files, Products, Product models in Akeneo with Sales orders, Purchase orders, Contacts, Branches / locations in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Cin7, order and customer detail from Akeneo — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Push enriched Products and their Assets into an ecommerce storefront or commerce database when product.created and product.updated webhooks fire.
  • 02 Write Categories, Families, and Attributes from an ERP or supplier feed into Akeneo to build and maintain catalog structure.
  • 03 Publish Cin7 inventory levels to storefronts, marketplaces, and a CRM so every channel quotes real availability.
  • 04 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.

Common sync patterns

New orders reach the back office

An order captured in Akeneo creates the matching record in Cin7 with customer, line items, and totals, so fulfillment and invoicing start without re-entry.

One product catalog

Where both systems keep item records, SKUs, descriptions, and attributes stay aligned so the store and the back office describe the same product.

Fulfillment and shipment status close the loop

As orders are picked, shipped, or invoiced in Cin7, tracking and status flow back to Akeneo so buyers see accurate updates.

What you can sync between Akeneo and Cin7

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Akeneo objects Cin7 objects How this pairing syncs
Products Core catalog records addressed by UUID (recommended) or identifier/SKU; synced two-way with databases, ERPs, and storefronts. Values are scoped per channel and locale. Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Channels and locales Target-market settings that scope attribute values; read to resolve which localized or channel-specific value to map on each side of a sync. Branches / locations Warehouse entities that scope every stock movement and order allocation. Channels and locales is specific to Akeneo and Branches / locations to Cin7 — each maps to any object or custom field on the other side.
Media files Product images and files uploaded via the media endpoint; referenced by products and pushed to downstream commerce and content systems. Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Media files is specific to Akeneo and Stock adjustments and transfers to Cin7 — each maps to any object or custom field on the other side.
Product models Parent records for configurable products; hold shared attribute values that cascade to their variant products, synced alongside Products. Credit notes / returns Return documents synced so finance and support see the same refund state. Product models is specific to Akeneo and Credit notes / returns to Cin7 — each maps to any object or custom field on the other side.
Categories The category tree used to classify products; read out for storefront navigation or written in from an ERP to seed catalog structure. Inventory levels Stock on hand by branch or location, published outward for availability. Categories is specific to Akeneo and Inventory levels to Cin7 — each maps to any object or custom field on the other side.
Attributes Attribute definitions plus attribute options and groups; describe the shape of product data, usually mastered in Akeneo and read downstream. Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. Attributes is specific to Akeneo and Sales orders to Cin7 — each maps to any object or custom field on the other side.

How changes propagate between Akeneo and Cin7

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Akeneo Cin7 Sub-second propagation

DetectionAkeneo notifies Stacksync of record changes through webhook events. Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents.

DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.

Cin7 Akeneo Sub-second propagation

DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.

DeliveryEach detected change is written to Akeneo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Akeneo: REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
  • Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
What ships with Akeneo ⇄ Cin7

Connect Akeneo and Cin7 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Akeneo–Cin7 connection.

Real-time

Two-way sync

Changes in Akeneo or Cin7 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Akeneo or Cin7 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Akeneo or Cin7 record.

Observability

Monitoring

Track your Akeneo ⇄ Cin7 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Akeneo and Cin7.

How the Akeneo and Cin7 connectors work

Akeneo

Integration surface
REST API (plus a GraphQL API) and an Events API for webhooks
Authentication
OAuth2 password grant: client_id/secret plus an API user's username/password exchanged at /api/oauth/v1/token for a bearer access_token and refresh_token; Apps use the OAuth2 authorization-code flow
Change detection
Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable
Capabilities
read · write · webhooks
Rate limits
REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
How it works

How to connect Akeneo to Cin7 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Akeneo and Cin7 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Akeneo connected
    Cin7 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Akeneo and Cin7 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Akeneo ⇄ Cin7
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Akeneo Cin7
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Akeneo and Cin7 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 458 integrations available for Akeneo and Cin7.

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