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E-commerce ⇄ CRM

Akeneo to Attio integration — real-time, two-way sync

Keep Akeneo and Attio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Akeneo and Attio

Keep the customers and orders that Attio and Akeneo share aligned in real time, so sales works from live purchase history and the store works from current account details.

Attio holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Akeneo runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.

Stacksync links Users, Deals, Workspaces, Custom objects in Attio to Product models, Categories, Attributes, Families and family variants in Akeneo with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.

The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.

Common use cases

  • 01 Sync companies, people, and deals with Postgres so ops teams enrich and update CRM records with SQL.
  • 02 Write product usage and enrichment data into Attio attributes so GTM teams work from live account signals.
  • 03 Write Categories, Families, and Attributes from an ERP or supplier feed into Akeneo to build and maintain catalog structure.
  • 04 Read Reference entities records such as brands and manufacturers into a data warehouse for cross-catalog reporting.

Common sync patterns

New buyers become CRM records

A customer created in Akeneo creates or updates the matching contact or account in Attio, so first-time and repeat buyers land in the relationship system without a manual import.

Contact and address details stay consistent

An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.

Where Attio segments customers: status travels to the store record

Lifecycle stage, tier, or account owner set in Attio syncs onto the customer record in Akeneo, so the buying side can act on how the relationship is classified.

What you can sync between Akeneo and Attio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Akeneo objects Attio objects How this pairing syncs
Channels and locales Target-market settings that scope attribute values; read to resolve which localized or channel-specific value to map on each side of a sync. People Standard person object; synced with marketing tools and warehouse person tables. Channels and locales is specific to Akeneo and People to Attio — each maps to any object or custom field on the other side.
Media files Product images and files uploaded via the media endpoint; referenced by products and pushed to downstream commerce and content systems. Companies Standard company object; matched to billing and product accounts in two-way syncs. Media files is specific to Akeneo and Companies to Attio — each maps to any object or custom field on the other side.
Products Core catalog records addressed by UUID (recommended) or identifier/SKU; synced two-way with databases, ERPs, and storefronts. Values are scoped per channel and locale. Users Synced with incremental and full sync per the Stacksync docs. Products is specific to Akeneo and Users to Attio — each maps to any object or custom field on the other side.
Product models Parent records for configurable products; hold shared attribute values that cascade to their variant products, synced alongside Products. Deals Pipeline records; read out for revenue reporting and written to from automation. Product models is specific to Akeneo and Deals to Attio — each maps to any object or custom field on the other side.
Categories The category tree used to classify products; read out for storefront navigation or written in from an ERP to seed catalog structure. Workspaces Synced with incremental and full sync per the Stacksync docs. Categories is specific to Akeneo and Workspaces to Attio — each maps to any object or custom field on the other side.
Attributes Attribute definitions plus attribute options and groups; describe the shape of product data, usually mastered in Akeneo and read downstream. Custom objects Workspace-defined objects that behave like standard ones in the API. Attributes is specific to Akeneo and Custom objects to Attio — each maps to any object or custom field on the other side.

How changes propagate between Akeneo and Attio

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Akeneo Attio Sub-second propagation

DetectionAkeneo notifies Stacksync of record changes through webhook events. Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents.

DeliveryEach detected change is written to Attio through its API, with automatic retries and rate-limit backoff.

Attio Akeneo Sub-second propagation

DetectionAttio notifies Stacksync of record changes through webhook events. Webhooks on record and list-entry events, with polling as a fallback.

DeliveryEach detected change is written to Akeneo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Akeneo: REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
  • Attio: Subject to the platform's published API rate limits.
What ships with Akeneo ⇄ Attio

Connect Akeneo and Attio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Akeneo–Attio connection.

Real-time

Two-way sync

Changes in Akeneo or Attio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Akeneo or Attio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Akeneo or Attio record.

Observability

Monitoring

Track your Akeneo ⇄ Attio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Akeneo and Attio.

How the Akeneo and Attio connectors work

Akeneo

Integration surface
REST API (plus a GraphQL API) and an Events API for webhooks
Authentication
OAuth2 password grant: client_id/secret plus an API user's username/password exchanged at /api/oauth/v1/token for a bearer access_token and refresh_token; Apps use the OAuth2 authorization-code flow
Change detection
Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable
Capabilities
read · write · webhooks
Rate limits
REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.

Attio

Integration surface
REST API
Authentication
Guided in-app connection ("Attio CRM" connection created in a few clicks, "without any coding required"); the docs do not name the underlying auth mechanism (OAuth vs API key)
Change detection
Webhooks on record and list-entry events, with polling as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's published API rate limits.
Attio setup guide
How it works

How to connect Akeneo to Attio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Akeneo and Attio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Akeneo connected
    Attio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Akeneo and Attio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Akeneo ⇄ Attio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Akeneo Attio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Akeneo and Attio integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 488 integrations available for Akeneo and Attio.

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