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Analytics ⇄ CRM

Adobeanalytics to Gong integration — real-time data sync

Keep Adobeanalytics and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Adobeanalytics and Gong

Put live Gong data behind every dashboard and cohort in Adobeanalytics, and write the segments and scores Adobeanalytics computes back onto the Gong record — one connection, not a nightly export.

Adobeanalytics is a read-only source: Stacksync reads its data in real time and delivers it into Gong, so Gong always reflects the current state of Adobeanalytics — without exports, scripts, or schedulers.

Adobeanalytics turns data into dashboards, cohorts, and metrics; Gong is where customers, contacts, deals, and activity actually live and change. The two meet wherever a number is really about a specific account, segment, or stage — yet most teams feed the CRM into analytics as a nightly extract or a hand-maintained connector, so the reporting lags the business and can't be sliced by the customers and segments that matter.

Stacksync syncs Calls, Transcripts, Users, Interaction Stats (Activity) from Gong into Adobeanalytics field by field and within seconds, so every dashboard and cohort runs on current records instead of a stale copy. Because the connection runs both ways, the cohorts, scores, and metrics computed in Adobeanalytics write back to fields in Gong, landing where the people working accounts can see them. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Read Users and Usage/Audit logs into a security or governance database for access reviews and tool-usage reporting across the Analytics company.
  • 02 Feed report metrics into a data model that blends channel performance with conversion and cost data.
  • 03 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
  • 04 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.

Common sync patterns

Where Gong accepts updates: segments and scores back on the record

Cohorts, scores, and computed metrics from Adobeanalytics sync onto fields in Gong, putting the analysis where reps and owners actually work the accounts.

One customer across analytics and CRM

The same account or person is keyed consistently in both systems, so a profile or row in Adobeanalytics lines up with the contact or account in Gong.

A record that outlives edits in the CRM

A continuously synced copy of Gong's records and activity in Adobeanalytics keeps a queryable history even as records change or age out of the CRM.

What you can sync between Adobeanalytics and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Adobeanalytics objects Gong objects How this pairing syncs
Users Users in the Analytics company, read via GET /users and /users/me; loaded for access, entitlement, and identity reconciliation reporting. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction.
Report Suites Report suite and virtual report suite configuration read via the /collections/suites endpoint; enumerated to list the report suites available to the company. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Report Suites is specific to Adobeanalytics and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Usage and Access Logs Admin audit and usage logs of report and tool activity, read via the usage/audit-log endpoints; loaded for security, governance, and adoption reporting. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Usage and Access Logs is specific to Adobeanalytics and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Reports Core reporting endpoint (POST /reports on analytics.adobe.io); returns ranked or trended report data for chosen metrics broken down by dimensions over a date range, with optional segment filters. The main dataset Stacksync reads out. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Reports is specific to Adobeanalytics and CRM Objects to Gong — each maps to any object or custom field on the other side.
Dimensions Available report dimensions (eVars, props, and standard dimensions) per report suite, read via GET /dimensions; pulled as reporting metadata to build report requests and mirror the model. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Dimensions is specific to Adobeanalytics and Library to Gong — each maps to any object or custom field on the other side.
Metrics Standard metrics available for a report suite, read via GET /metrics; read as metadata to construct report requests and document available measures. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Metrics is specific to Adobeanalytics and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.

How changes propagate between Adobeanalytics and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Adobeanalytics Gong Interval-based propagation

DetectionStacksync polls Adobeanalytics for changes on an incremental schedule, reading only records changed since the previous pass. Pull-based over a date range: reports are requested for a from/to window and re-queried on a schedule.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Adobeanalytics Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryAdobeanalytics does not accept inbound record writes, so this direction carries requests rather than records: Adobeanalytics's output flows back as field updates on the originating Gong records.

Rate-limit considerations

  • Adobeanalytics: The Analytics 2.0 API enforces 12 requests per 6 seconds (about 120 per minute) per user; exceeding it returns HTTP 429 with error_code 429050. A separate per-report-suite reporting-engine throttle can slow large requests without returning an error.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Adobeanalytics ⇄ Gong

Connect Adobeanalytics and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Adobeanalytics–Gong connection.

Real-time

Real-time sync

Changes in Adobeanalytics or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Adobeanalytics or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Adobeanalytics or Gong record.

Observability

Monitoring

Track your Adobeanalytics ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Adobeanalytics and Gong.

How the Adobeanalytics and Gong connectors work

Adobeanalytics

Integration surface
Analytics 2.0 REST API on analytics.adobe.io for reporting and components; Data Feeds and Data Warehouse for raw hit-level export; Data Insertion and Bulk Data Insertion (CSV) APIs for inbound server-side collection.
Authentication
OAuth Server-to-Server via the Adobe Developer Console (JWT service-account auth was deprecated January 1, 2025). The company's global company ID is sent in the x-proxy-global-company-id header, and the integration needs at least the Report Suites, Metrics, and Dimensions permission groups.
Change detection
Pull-based over a date range: reports are requested for a from/to window and re-queried on a schedule. No change-data-capture feed or report-data webhooks; Adobe recommends not polling for new data faster than every 30 minutes and caching results.
Capabilities
read
Rate limits
The Analytics 2.0 API enforces 12 requests per 6 seconds (about 120 per minute) per user; exceeding it returns HTTP 429 with error_code 429050. A separate per-report-suite reporting-engine throttle can slow large requests without returning an error.

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Adobeanalytics to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Adobeanalytics and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Adobeanalytics connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Adobeanalytics and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Adobeanalytics ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Adobeanalytics Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Adobeanalytics and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 460 integrations available for Adobeanalytics and Gong.

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