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CRM ⇄ Analytics

Gong to Splunk integration — real-time, two-way sync

Keep Gong and Splunk in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and Splunk

Put live Gong data behind every dashboard and cohort in Splunk, and write the segments and scores Splunk computes back onto the Gong record — one connection, not a nightly export.

Splunk turns data into dashboards, cohorts, and metrics; Gong is where customers, contacts, deals, and activity actually live and change. The two meet wherever a number is really about a specific account, segment, or stage — yet most teams feed the CRM into analytics as a nightly extract or a hand-maintained connector, so the reporting lags the business and can't be sliced by the customers and segments that matter.

Stacksync syncs Data Privacy (Erasure), Calls, Transcripts, Users from Gong into Splunk field by field and within seconds, so every dashboard and cohort runs on current records instead of a stale copy. Because the connection runs both ways, the cohorts, scores, and metrics computed in Splunk write back to fields in Gong, landing where the people working accounts can see them. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Export Users and Roles into an IAM database for periodic access reviews, or provision them from an identity source of truth.
  • 02 Sync fired-alert history and saved-search definitions into Postgres so security and reliability teams query alert trends and detection coverage in SQL.
  • 03 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 04 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.

Common sync patterns

One customer across analytics and CRM

The same account or person is keyed consistently in both systems, so a profile or row in Splunk lines up with the contact or account in Gong.

A record that outlives edits in the CRM

A continuously synced copy of Gong's records and activity in Splunk keeps a queryable history even as records change or age out of the CRM.

Customer context in Splunk

Accounts, contacts, deals, and activity from Gong sync into Splunk, so metrics and dashboards group by real customers, segments, and stage instead of anonymous IDs.

What you can sync between Gong and Splunk

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects Splunk objects How this pairing syncs
Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. HTTP Event Collector The write-in path: POST events and metrics to /services/collector (port 8088, or 443 on Splunk Cloud) authenticated with a per-input HEC token, so external records are indexed alongside logs for search and correlation. Interaction Stats (Activity) is specific to Gong and HTTP Event Collector to Splunk — each maps to any object or custom field on the other side.
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Users and Roles Accounts at /services/authentication/users and role/capability definitions at /services/authorization/roles, with full CRUD; exported for access reviews or provisioned from an identity source of truth. Trackers & Scorecards is specific to Gong and Users and Roles to Splunk — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Dashboards Simple XML dashboard and view definitions at /servicesNS/{owner}/{app}/data/ui/views; exported for backup and audit, or created and updated programmatically from version control. CRM Objects is specific to Gong and Dashboards to Splunk — each maps to any object or custom field on the other side.
Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Search Results SPL searches dispatched via POST /services/search/jobs return a search ID (SID); results are pulled from /services/search/jobs/{sid}/results once the job completes, or synchronously via oneshot/export mode. The primary read path for streaming indexed events out to a warehouse. Library is specific to Gong and Search Results to Splunk — each maps to any object or custom field on the other side.
Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Saved Searches Scheduled searches, reports, and the definitions behind alerts at /services/saved/searches with full create, update, and delete. Read out for governance and coverage review, or provisioned and updated from a config source. Data Privacy (Erasure) is specific to Gong and Saved Searches to Splunk — each maps to any object or custom field on the other side.
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Fired Alerts Triggered alert instances listed at /services/alerts/fired_alerts; alert configuration (conditions, schedule, actions) lives on the corresponding saved search. Landed in a database for alert-trend and detection-coverage reporting. Calls is specific to Gong and Fired Alerts to Splunk — each maps to any object or custom field on the other side.

How changes propagate between Gong and Splunk

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong Splunk Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Splunk through its API, with automatic retries and rate-limit backoff.

Splunk Gong Sub-second propagation

DetectionSplunk notifies Stacksync of record changes through webhook events. Time-range searches over indexed events (earliest/latest on _time or _indextime).

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
  • Splunk: The management REST API throttles through search-concurrency quotas — max concurrent searches per user and role, plus per-CPU historical search limits in limits.conf — rather than a fixed per-request rate; exceeding quota queues or blocks jobs. HEC has per-token and per-instance throughput limits, and Splunk Cloud adds ingestion and API limits on top.
What ships with Gong ⇄ Splunk

Connect Gong and Splunk for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Splunk connection.

Real-time

Two-way sync

Changes in Gong or Splunk instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or Splunk data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or Splunk record.

Observability

Monitoring

Track your Gong ⇄ Splunk sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and Splunk.

How the Gong and Splunk connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

Splunk

Integration surface
REST API (management API + HTTP Event Collector)
Authentication
HTTP Basic (username/password), or a session key from POST /services/auth/login sent as Authorization: Splunk <key>, or a bearer authentication token (Authorization: Bearer <token>). The HTTP Event Collector uses its own per-input token (Authorization: Splunk <hec-token>). Management API defaults to port 8089; HEC to port 8088 (443 on Splunk Cloud).
Change detection
Time-range searches over indexed events (earliest/latest on _time or _indextime); events are immutable once indexed, so incremental extraction advances a time cursor rather than a modified-date CDC feed. Config objects such as saved searches and KV Store are polled; alerts can push via a saved-search webhook action.
Capabilities
read · write · webhooks
Rate limits
The management REST API throttles through search-concurrency quotas — max concurrent searches per user and role, plus per-CPU historical search limits in limits.conf — rather than a fixed per-request rate; exceeding quota queues or blocks jobs. HEC has per-token and per-instance throughput limits, and Splunk Cloud adds ingestion and API limits on top.
How it works

How to connect Gong to Splunk — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and Splunk with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    Splunk connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and Splunk objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ Splunk
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong Splunk
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and Splunk integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 501 integrations available for Gong and Splunk.

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