Real-time
Two-way sync
Changes in Adobe Sign or Gong instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Adobe Sign to Gong integration — real-time, two-way sync
Keep Adobe Sign and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Adobe Sign and Gong
Sync what happens in Adobe Sign with the customer records in Gong, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Adobe Sign holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Users, Groups, Agreements, Agreement Form Field Data in Adobe Sign to Library, Data Privacy (Erasure), Calls, Transcripts in Gong with bi-directional, real-time sync. Activity and record changes in Adobe Sign update the matching contact or account in Gong, and CRM data flows the other way wherever Adobe Sign can store and use it.
Common use cases
- 01 Read Widget submissions from embedded web signing forms into a database to trigger onboarding or contract-fulfillment workflows.
- 02 Create and send an Agreement for signature automatically when a CRM opportunity or database row becomes send-ready, then write the agreement status and signed-document reference back onto that record.
- 03 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
- 04 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
Common sync patterns
Where Adobe Sign can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Gong sync into Adobe Sign, so people working there have the context without switching tools.
Where Adobe Sign supplies contact or company data
Enriched fields land directly on records in Gong, and refreshes keep them from going stale.
Where Adobe Sign processes payments
Charges, refunds, and subscription changes appear on the account in Gong, so revenue context lives with the relationship.
What you can sync between Adobe Sign and Gong
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Adobe Sign objects | Gong objects | How this pairing syncs | |
|---|---|---|---|
| Users Account users; provisioned and updated two-way from an HR system or identity provider. | Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Agreements The core e-signature transaction; created and sent from other systems, then read back for status (out-for-signature, signed, cancelled) and the completed PDF. | Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. | Agreements is specific to Adobe Sign and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side. | |
| Agreement Form Field Data Merge fields prefilled at send and values captured from signers; read into a database so contract terms and inputs are queryable. | CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. | Agreement Form Field Data is specific to Adobe Sign and CRM Objects to Gong — each maps to any object or custom field on the other side. | |
| Agreement Events Per-agreement audit trail of every action (viewed, delegated, signed); read-only, synced into compliance stores. | Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. | Agreement Events is specific to Adobe Sign and Library to Gong — each maps to any object or custom field on the other side. | |
| Library Templates Reusable document templates (libraryDocuments); referenced when creating Agreements and synced for template governance. | Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. | Library Templates is specific to Adobe Sign and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side. | |
| Widgets Reusable web signing forms with a public URL; submissions read out to trigger downstream onboarding or fulfillment. | Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. | Widgets is specific to Adobe Sign and Calls to Gong — each maps to any object or custom field on the other side. |
How changes propagate between Adobe Sign and Gong
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Adobe Sign Gong Sub-second propagation
DetectionAdobe Sign notifies Stacksync of record changes through webhook events. Webhooks (REST v6 webhook subscriptions) fire near-real-time on agreement events such as created, action requested, completed, and cancelled.
DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.
Gong Adobe Sign Interval-based propagation
DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.
DeliveryEach detected change is written to Adobe Sign through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Adobe Sign: Per-user throttling at minute, hour, and day tiers shared between web UI and API traffic; exceeding a tier returns HTTP 429 with a Retry-After header. Exponential backoff with jitter is recommended.
- Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Adobe Sign ⇄ Gong
Connect Adobe Sign and Gong for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Adobe Sign–Gong connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Adobe Sign or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Adobe Sign or Gong record.
Observability
Monitoring
Track your Adobe Sign ⇄ Gong sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Adobe Sign and Gong.
How the Adobe Sign and Gong connectors work
Adobe Sign
- Integration surface
- REST API v6 (JSON)
- Authentication
- OAuth 2.0 authorization-code flow with granular per-resource scopes (agreement_read, agreement_write, agreement_send, user_read, user_write, webhook_read, webhook_write); legacy Integration Keys also supported
- Change detection
- Webhooks (REST v6 webhook subscriptions) fire near-real-time on agreement events such as created, action requested, completed, and cancelled; polling GET /agreements by modifiedDate is the fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Per-user throttling at minute, hour, and day tiers shared between web UI and API traffic; exceeding a tier returns HTTP 429 with a Retry-After header. Exponential backoff with jitter is recommended.
Gong
- Integration surface
- REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
- Authentication
- Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
- Change detection
- Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
- Capabilities
- read · write
- Rate limits
- 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
How it works
How to connect Adobe Sign to Gong — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Adobe Sign and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Adobe Sign
connected
Gong
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Adobe Sign and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Adobe Sign ⇄ GongCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Adobe Sign GongCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Adobe Sign and Gong integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Adobe Sign and Gong: authenticate both systems, choose the objects to sync (such as Adobe Sign's Users and Agreements), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Adobe Sign and Gong: Where Adobe Sign can store CRM context: fields kept current; Where Adobe Sign supplies contact or company data; Where Adobe Sign processes payments. Owner, lifecycle stage, or account details from Gong sync into Adobe Sign, so people working there have the context without switching tools.
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Adobe Sign: REST API v6 (JSON). Authentication: OAuth 2.0 authorization-code flow with granular per-resource scopes (agreement_read, agreement_write, agreement_send, user_read, user_write, webhook_read, webhook_write); legacy Integration Keys also supported. Gong: REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure. Authentication: Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps. Stacksync manages authentication, retries, and rate limits on both sides.
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Adobe Sign: Once sent, Agreements are largely immutable — signed documents and captured field data are read-only; sends can be cancelled or reminded but not freely edited. Gong: Transcript retrieval is a POST to /v2/calls/transcript that accepts callIds and returns speaker-attributed, timestamped sentences only for calls that have finished processing. Stacksync's field mapping accounts for these differences between Adobe Sign and Gong without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Adobe Sign and Gong records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Adobe Sign and Gong connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Adobe Sign–Gong integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 534 integrations available for Adobe Sign and Gong.
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