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Twilio to Wrike integration — real-time, two-way sync

Keep Twilio and Wrike in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Twilio and Wrike

Stop re-entering the same information in Twilio and Wrike: Stacksync keeps the records they share consistent in real time, in both directions.

Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.

Stacksync syncs Messages, Messaging Services, Calls, Incoming Phone Numbers in Twilio with Contacts, Workflows, Spaces, Tasks in Wrike in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.

Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.

Common use cases

  • 01 Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
  • 02 Push Twilio usage records into a finance database for per-customer communication cost allocation.
  • 03 Two-way sync of Tasks and their Custom Fields between a Wrike project and Postgres so ops teams work in SQL while project owners stay in Wrike.
  • 04 Write closed deals or new orders from a CRM or ERP into Wrike Tasks to launch delivery, onboarding, or fulfillment projects automatically.

Common sync patterns

Where Wrike is where the team documents or plans: keep its data fed

Information that originates in Twilio stays current in Wrike instead of going stale after a one-time paste.

Handoffs between teams

When work started in one tool continues in the other, the shared fields travel with it automatically.

Where both tools track people or companies: one consistent record

Contact and company details corrected in either tool update the other, so nobody works from the old version.

What you can sync between Twilio and Wrike

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Twilio objects Wrike objects How this pairing syncs
Usage Records Aggregated usage and spend data synced into finance systems for cost tracking. Workflows Sets of custom statuses grouped into stages (Active, Completed, Cancelled, Deferred); read to map task status transitions to database values. Usage Records is specific to Twilio and Workflows to Wrike — each maps to any object or custom field on the other side.
Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases. Spaces Top-level containers that hold Folders, Projects, and their members; used to scope which Folders a given sync covers. Messages is specific to Twilio and Spaces to Wrike — each maps to any object or custom field on the other side.
Messaging Services Synced with incremental and full sync per the Stacksync docs. Tasks The primary unit of work and main record; created, updated, completed, and deleted via the REST v4 API and synced two-way. Subtasks are Tasks linked by superTask/subTask references. Messaging Services is specific to Twilio and Tasks to Wrike — each maps to any object or custom field on the other side.
Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems. Folders & Projects The container hierarchy: Folders group Tasks, and Projects add dates, an owner, and a status. Each maps to a synced table scope, and its structure defines what a sync covers. Calls is specific to Twilio and Folders & Projects to Wrike — each maps to any object or custom field on the other side.
Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs. Custom Fields Typed fields (Text, Numeric, Date, DropDown, Contacts, Checkbox) defined at account or space level; mapped to database columns, with values written by field ID. Incoming Phone Numbers is specific to Twilio and Custom Fields to Wrike — each maps to any object or custom field on the other side.
Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs. Comments Discussion and activity entries attached to Tasks and Folders; read out for history and reporting or written back as comments. Outgoing Caller IDs is specific to Twilio and Comments to Wrike — each maps to any object or custom field on the other side.

How changes propagate between Twilio and Wrike

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Twilio Wrike Sub-second propagation

DetectionTwilio notifies Stacksync of record changes through webhook events. Status callback webhooks per message and call, plus polling of resource lists for backfill.

DeliveryEach detected change is written to Wrike through its API, with automatic retries and rate-limit backoff.

Wrike Twilio Sub-second propagation

DetectionWrike notifies Stacksync of record changes through webhook events. Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event.

DeliveryEach detected change is written to Twilio through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Wrike: Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff.
What ships with Twilio ⇄ Wrike

Connect Twilio and Wrike for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Twilio–Wrike connection.

Real-time

Two-way sync

Changes in Twilio or Wrike instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Twilio or Wrike data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Twilio or Wrike record.

Observability

Monitoring

Track your Twilio ⇄ Wrike sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Twilio and Wrike.

How the Twilio and Wrike connectors work

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide

Wrike

Integration surface
REST API v4 (JSON), single account endpoint such as www.wrike.com/api/v4; the data-center host (US or EU) comes from the OAuth token response, plus REST-managed Webhooks
Authentication
OAuth 2.0 for multi-user apps (Authorization header carrying access_token and requested scopes), and a legacy Permanent Access Token for single-account and testing use
Change detection
Webhooks scoped to a folder, a space, or the whole account fire on events like TaskCreated, TaskStatusChanged, and FolderCreated, with event filtering and custom payload fields; polling the task updatedDate is the fallback
Capabilities
read · write · webhooks
Rate limits
Approximately 400 requests/minute per user (estimated on a per-second basis) with a higher per-IP ceiling; exceeding the limit or tripping Wrike's internal overload protection returns HTTP 429, handled with exponential backoff
Wrike setup guide
How it works

How to connect Twilio to Wrike — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Twilio and Wrike with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Twilio connected
    Wrike connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Twilio and Wrike objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Twilio ⇄ Wrike
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Twilio Wrike
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Twilio and Wrike integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 458 integrations available for Twilio and Wrike.

Popular · 7 of 458
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