Real-time
Two-way sync
Changes in Twenty CRM or Twilio instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Twenty CRM to Twilio integration — real-time, two-way sync
Keep Twenty CRM and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Twenty CRM and Twilio
Sync what happens in Twilio with the customer records in Twenty CRM, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Twilio holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Outgoing Caller IDs, Accounts, Roles, Addresses in Twilio to People, Companies, Opportunities, Tasks in Twenty CRM with bi-directional, real-time sync. Activity and record changes in Twilio update the matching contact or account in Twenty CRM, and CRM data flows the other way wherever Twilio can store and use it.
Common use cases
- 01 Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
- 02 Push Twilio usage records into a finance database for per-customer communication cost allocation.
- 03 Push product usage or billing data from a warehouse into Twenty custom fields to give reps account context.
- 04 Sync Opportunities into a finance system to keep revenue forecasts current.
Common sync patterns
Where Twilio handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Twenty CRM, so sales sees open issues before the next call.
Where Twilio runs outreach
Prospects, sends, and replies sync into Twenty CRM, keeping lead status current without manual imports.
Where Twilio supplies contact or company data
Enriched fields land directly on records in Twenty CRM, and refreshes keep them from going stale.
What you can sync between Twenty CRM and Twilio
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Twenty CRM objects | Twilio objects | How this pairing syncs | |
|---|---|---|---|
| Notes Free-form notes attached to records, useful for mirroring activity from other tools. | Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases. | Notes is specific to Twenty CRM and Messages to Twilio — each maps to any object or custom field on the other side. | |
| Custom Objects User-defined objects created in Twenty's data model settings, addressable through the same APIs as standard objects. | Messaging Services Synced with incremental and full sync per the Stacksync docs. | Custom Objects is specific to Twenty CRM and Messaging Services to Twilio — each maps to any object or custom field on the other side. | |
| Attachments Files linked to records. | Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems. | Attachments is specific to Twenty CRM and Calls to Twilio — each maps to any object or custom field on the other side. | |
| Workspace Members User accounts used for record ownership and assignment mapping. | Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs. | Workspace Members is specific to Twenty CRM and Incoming Phone Numbers to Twilio — each maps to any object or custom field on the other side. | |
| People Individual contact records with emails, phones, and company links; a core target for contact syncs. | Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs. | People is specific to Twenty CRM and Outgoing Caller IDs to Twilio — each maps to any object or custom field on the other side. | |
| Companies Account-level records that group people and opportunities. | Accounts Synced with incremental and full sync per the Stacksync docs. | Companies is specific to Twenty CRM and Accounts to Twilio — each maps to any object or custom field on the other side. |
How changes propagate between Twenty CRM and Twilio
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Twenty CRM Twilio Sub-second propagation
DetectionTwenty CRM notifies Stacksync of record changes through webhook events. Webhooks on record create, update, and delete events, or polling on record update timestamps.
DeliveryEach detected change is written to Twilio through its API, with automatic retries and rate-limit backoff.
Twilio Twenty CRM Sub-second propagation
DetectionTwilio notifies Stacksync of record changes through webhook events. Status callback webhooks per message and call, plus polling of resource lists for backfill.
DeliveryEach detected change is written to Twenty CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Twenty CRM: Subject to the platform's API rate limits; self-hosted deployments control their own limits.
What ships with Twenty CRM ⇄ Twilio
Connect Twenty CRM and Twilio for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Twenty CRM–Twilio connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Twenty CRM or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Twenty CRM or Twilio record.
Observability
Monitoring
Track your Twenty CRM ⇄ Twilio sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Twenty CRM and Twilio.
How the Twenty CRM and Twilio connectors work
Twenty CRM
- Integration surface
- GraphQL and REST APIs
- Authentication
- API key
- Change detection
- Webhooks on record create, update, and delete events, or polling on record update timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits; self-hosted deployments control their own limits.
Twilio
- Integration surface
- REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
- Authentication
- Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
- Change detection
- Status callback webhooks per message and call, plus polling of resource lists for backfill
- Capabilities
- read · write · webhooks
How it works
How to connect Twenty CRM to Twilio — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Twenty CRM and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Twenty CRM
connected
Twilio
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Twenty CRM and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Twenty CRM ⇄ TwilioCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Twenty CRM TwilioCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Twenty CRM and Twilio integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Twenty CRM and Twilio: authenticate both systems, choose the objects to sync (such as Twenty CRM's Notes and Custom Objects), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Twenty CRM and Twilio records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Twenty CRM and Twilio connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Twenty CRM–Twilio integration in-house.
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Yes — Stacksync ships production-grade connectors for both Twenty CRM and Twilio. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Twenty CRM: Webhooks on record create, update, and delete events, or polling on record update timestamps. On Twilio: Status callback webhooks per message and call, plus polling of resource lists for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Twilio side: Outgoing Caller IDs, Accounts, Roles, Addresses, plus custom fields where Twilio exposes them. On the Twenty CRM side: People, Companies, Opportunities, Tasks. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 382 integrations available for Twenty CRM and Twilio.
Popular · 6 of 382
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Twenty CRM ⇄ SendGrid -
Twenty CRM ⇄ GitHub -
Twenty CRM ⇄ Braze -
Twilio ⇄ Infor CRM -
Twilio ⇄ Insightly -
Twilio ⇄ Intercom
No integrations match .
