Two-way sync
Changes in Servicemax or Streak CRM instantly reflect in both systems. No stale data, no manual imports.
Keep Servicemax and Streak CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Servicemax holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Work Orders, Work Details, Installed Products, Service Contracts in Servicemax to Pipelines, Boxes, Stages, Contacts in Streak CRM with bi-directional, real-time sync. Activity and record changes in Servicemax update the matching contact or account in Streak CRM, and CRM data flows the other way wherever Servicemax can store and use it.
Charges, refunds, and subscription changes appear on the account in Streak CRM, so revenue context lives with the relationship.
Owner, lifecycle stage, or account details from Streak CRM sync into Servicemax, so people working there have the context without switching tools.
Enriched fields land directly on records in Streak CRM, and refreshes keep them from going stale.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Servicemax objects | Streak CRM objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. | Contacts People linked to boxes, synced with marketing and support tools. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. | Stages Pipeline steps whose transitions are the usual trigger for downstream syncs. | Stock History is specific to Servicemax and Stages to Streak CRM — each maps to any object or custom field on the other side. | |
| Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. | Organizations Company records associated with contacts and boxes. | Accounts is specific to Servicemax and Organizations to Streak CRM — each maps to any object or custom field on the other side. | |
| Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Tasks To-dos attached to boxes for follow-up tracking. | Cases is specific to Servicemax and Tasks to Streak CRM — each maps to any object or custom field on the other side. | |
| Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Email threads Gmail threads linked to boxes, since the CRM lives inside the inbox. | Products is specific to Servicemax and Email threads to Streak CRM — each maps to any object or custom field on the other side. | |
| Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Custom fields Per-pipeline field definitions that determine what data a box can hold. | Work Orders is specific to Servicemax and Custom fields to Streak CRM — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Streak CRM through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Streak CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling against pipeline, box, and contact endpoints.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Servicemax–Streak CRM connection.
Changes in Servicemax or Streak CRM instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Servicemax or Streak CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Servicemax or Streak CRM record.
Track your Servicemax ⇄ Streak CRM sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Servicemax and Streak CRM.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Servicemax and Streak CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Servicemax and Streak CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Servicemax and Streak CRM: authenticate both systems, choose the objects to sync (such as Servicemax's Contacts and Stock History), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Servicemax and Streak CRM: Where Servicemax processes payments; Where Servicemax can store CRM context: fields kept current; Where Servicemax supplies contact or company data. Charges, refunds, and subscription changes appear on the account in Streak CRM, so revenue context lives with the relationship.
Servicemax: Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform). Authentication: Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects. Streak CRM: REST API. Authentication: API key issued per user. Stacksync manages authentication, retries, and rate limits on both sides.
Servicemax: Change Data Capture and Platform Events give near-real-time change feeds but must be enabled per object, and managed-package objects may need the vendor to expose them. Streak CRM: Streak runs inside Gmail as an extension, so its boxes link directly to email threads rather than to a standalone activity log. Stacksync's field mapping accounts for these differences between Servicemax and Streak CRM without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Servicemax and Streak CRM records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 426 integrations available for Servicemax and Streak CRM.