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ERP ⇄ CRM

SAP S/4HANA to Vitally integration — real-time, two-way sync

Keep SAP S/4HANA and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect SAP S/4HANA and Vitally

Close the gap between front office and back office: Vitally and SAP S/4HANA share customers and status in real time, in both directions.

Vitally holds the customer relationship; SAP S/4HANA runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Custom Trait, Account, User, Organization in Vitally with Journal Entries, Customer / Supplier Roles, Production Orders, Business Partners in SAP S/4HANA field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
  • 02 Sync account health scores and lifecycle stages from Vitally into a CRM so sales sees churn risk before renewals.
  • 03 Replicate material master and pricing data to e-commerce and quoting tools.
  • 04 Feed S/4HANA financial and logistics documents into a data warehouse for reporting without custom ABAP extracts.

Common sync patterns

Where SAP S/4HANA handles order-to-cash: closed-won flows through

A deal won in Vitally creates or updates the customer in SAP S/4HANA with clean data, so fulfillment and invoicing start without re-entry.

Where SAP S/4HANA is the finance system of record: money status on the account

Invoice and payment state from SAP S/4HANA shows on the account in Vitally, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between SAP S/4HANA and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP S/4HANA objects Vitally objects How this pairing syncs
Journal Entries Financial postings read into warehouses and consolidation tools for reporting. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. Journal Entries is specific to SAP S/4HANA and Conversation to Vitally — each maps to any object or custom field on the other side.
Customer / Supplier Roles Role-specific views of Business Partners mapped to CRM account types. NPS Response NPS survey responses for account-health reporting. Customer / Supplier Roles is specific to SAP S/4HANA and NPS Response to Vitally — each maps to any object or custom field on the other side.
Production Orders Manufacturing order status surfaced in planning and operations tools. Custom Trait Custom account and user traits for segmentation. Production Orders is specific to SAP S/4HANA and Custom Trait to Vitally — each maps to any object or custom field on the other side.
Business Partners Unified customer and supplier master records, the anchor entity for CRM-to-ERP account syncs. Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. Business Partners is specific to SAP S/4HANA and Account to Vitally — each maps to any object or custom field on the other side.
Sales Orders Order headers and line items synced to CRMs and fulfillment systems as they are created or amended. User End users tied to accounts, including activity and custom traits. Sales Orders is specific to SAP S/4HANA and User to Vitally — each maps to any object or custom field on the other side.
Purchase Orders Procurement documents shared with supplier portals and spend-management tools. Organization Parent organizations for hierarchical B2B account structures. Purchase Orders is specific to SAP S/4HANA and Organization to Vitally — each maps to any object or custom field on the other side.

How changes propagate between SAP S/4HANA and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

SAP S/4HANA Vitally Interval-based propagation

DetectionStacksync polls SAP S/4HANA for changes on an incremental schedule, reading only records changed since the previous pass. Polling on change timestamps exposed by the OData services.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally SAP S/4HANA Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to SAP S/4HANA through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • SAP S/4HANA: Subject to the platform's API rate limits, which vary by edition and communication arrangement.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with SAP S/4HANA ⇄ Vitally

Connect SAP S/4HANA and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP S/4HANA–Vitally connection.

Real-time

Two-way sync

Changes in SAP S/4HANA or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP S/4HANA or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP S/4HANA or Vitally record.

Observability

Monitoring

Track your SAP S/4HANA ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP S/4HANA and Vitally.

How the SAP S/4HANA and Vitally connectors work

SAP S/4HANA

Integration surface
OData REST APIs (v2/v4), with SOAP, BAPI/RFC, and IDoc interfaces on on-premise editions
Authentication
OAuth 2.0 with communication arrangements on cloud editions; basic auth or certificate-based on-premise
Change detection
Polling on change timestamps exposed by the OData services; business events can be emitted through SAP's event infrastructure on cloud editions
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits, which vary by edition and communication arrangement

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect SAP S/4HANA to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP S/4HANA and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP S/4HANA connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP S/4HANA and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP S/4HANA ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP S/4HANA Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

SAP S/4HANA and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for SAP S/4HANA and Vitally.

Popular · 8 of 390
All SAP S/4HANA integrations All Vitally integrations Browse all integrations
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