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ERP ⇄ Business productivity

SAP Business ByDesign to SendGrid integration — real-time, two-way sync

Keep SAP Business ByDesign and SendGrid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect SAP Business ByDesign and SendGrid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between SendGrid and SAP Business ByDesign.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. SendGrid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Contacts, List, Segments, Categories in SendGrid with Materials / Products, Purchase Orders, Opportunities, Projects in SAP Business ByDesign bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Keep product-usage attributes from an operational database updated on SendGrid contacts to drive lifecycle segments
  • 02 Reconcile transactional email activity with support tickets so agents see what a customer was sent
  • 03 Sync project and time data with external professional-services tools for billing.
  • 04 Sync ByDesign accounts and contacts with an external CRM so sales works outside the ERP while finance keeps the master record.

Common sync patterns

Where SAP Business ByDesign is the HR or people system of record

Worker and organization data from SAP Business ByDesign stays current in SendGrid, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where SendGrid faces customers and SAP Business ByDesign carries account records

Order, invoice, or account status from SAP Business ByDesign appears alongside the customer in SendGrid, so front-line teams answer from live data.

What you can sync between SAP Business ByDesign and SendGrid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP Business ByDesign objects SendGrid objects How this pairing syncs
Contacts Person records linked to accounts, aligned with CRM contact objects. Contacts Marketing recipients upserted from CRM or database records, including custom field values. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Opportunities Built-in CRM records synced with external sales tools when both are in use. Segments Query-based contact groups whose membership SendGrid computes from contact fields. Opportunities is specific to SAP Business ByDesign and Segments to SendGrid — each maps to any object or custom field on the other side.
Projects Project structures and tasks read for time and billing integrations. Categories Synced with incremental and full sync per the Stacksync docs. Projects is specific to SAP Business ByDesign and Categories to SendGrid — each maps to any object or custom field on the other side.
Employees Worker records referenced by time, expense, and project data. Senders Synced with incremental and full sync per the Stacksync docs. Employees is specific to SAP Business ByDesign and Senders to SendGrid — each maps to any object or custom field on the other side.
Business Partners (Accounts) Customer and supplier master data synced with CRMs and procurement tools. Single Sends One-off marketing campaigns whose stats are read back for reporting. Business Partners (Accounts) is specific to SAP Business ByDesign and Single Sends to SendGrid — each maps to any object or custom field on the other side.
Sales Orders Order documents created from external channels and read for status. Unsubscribe Groups Synced with incremental and full sync per the Stacksync docs. Sales Orders is specific to SAP Business ByDesign and Unsubscribe Groups to SendGrid — each maps to any object or custom field on the other side.

How changes propagate between SAP Business ByDesign and SendGrid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

SAP Business ByDesign SendGrid Interval-based propagation

DetectionStacksync polls SAP Business ByDesign for changes on an incremental schedule, reading only records changed since the previous pass. Polling on last-changed timestamps.

DeliveryEach detected change is written to SendGrid through its API, with automatic retries and rate-limit backoff.

SendGrid SAP Business ByDesign Sub-second propagation

DetectionSendGrid notifies Stacksync of record changes through webhook events. Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint.

DeliveryEach detected change is written to SAP Business ByDesign through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • SendGrid: Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes.
What ships with SAP Business ByDesign ⇄ SendGrid

Connect SAP Business ByDesign and SendGrid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP Business ByDesign–SendGrid connection.

Real-time

Two-way sync

Changes in SAP Business ByDesign or SendGrid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP Business ByDesign or SendGrid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP Business ByDesign or SendGrid record.

Observability

Monitoring

Track your SAP Business ByDesign ⇄ SendGrid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP Business ByDesign and SendGrid.

How the SAP Business ByDesign and SendGrid connectors work

SAP Business ByDesign

Integration surface
SOAP web services plus OData services for analytical and custom data access
Authentication
Basic authentication over TLS for service users; OAuth-based options exist for certain scenarios
Change detection
Polling on last-changed timestamps; the platform does not offer a general webhook surface
Capabilities
read · write

SendGrid

Integration surface
REST API (v3)
Authentication
API key (create in SendGrid Settings > API Keys with Custom Access / Full Access for the objects to sync; key begins with "SG")
Change detection
Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint; contact and list changes are detected by polling
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes
SendGrid setup guide
How it works

How to connect SAP Business ByDesign to SendGrid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP Business ByDesign and SendGrid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP Business ByDesign connected
    SendGrid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP Business ByDesign and SendGrid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP Business ByDesign ⇄ SendGrid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP Business ByDesign SendGrid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

SAP Business ByDesign and SendGrid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 465 integrations available for SAP Business ByDesign and SendGrid.

Popular · 3 of 465
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