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ERP · Two-way sync platform

Sage 300 and Visibility ERP integration

Plan how Sage 300 and Visibility ERP should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

Set this up from Claude or ChatGPT
  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Sage 300 AR Invoices and Receipts or Visibility ERP Sales Orders needs a defined result in the other system.

  1. Start with Sage 300 AR Invoices and Receipts and Visibility ERP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Review records and field ownership

AI assistant

Set up Sage 300 and Visibility ERP from Claude or ChatGPT

Connect the Stacksync MCP server to your AI assistant, then ask for the sync in plain language. You only sign in; there is no code to write and no API key to paste.

1. Add the Stacksync MCP server

Server URL

https://mcp.stacksync.com/mcp

In Claude

  1. Open Customize → Connectors, select + Add, then Add custom connector.
  2. Name it Stacksync and enter https://mcp.stacksync.com/mcp.
  3. Select Connect, sign in to Stacksync and choose your workspace.

In ChatGPT

  1. Open Settings → Apps → Advanced settings and turn on Developer mode.
  2. Select Create app, name it Stacksync, enter https://mcp.stacksync.com/mcp and choose OAuth.
  3. Sign in to Stacksync, then enable Stacksync from the tools menu in a chat.
Set up Codex or Claude Code

Codex

codex mcp add stacksync --url https://mcp.stacksync.com/mcp
codex mcp login stacksync

Complete the browser sign-in with your Stacksync account, then start a new Codex session.

Claude Code

claude mcp add --transport http stacksync https://mcp.stacksync.com/mcp

Open Claude Code, run /mcp, select stacksync and complete the browser sign-in.

Then ask: “List my Stacksync workspaces.” Sign-in connects your assistant; it does not create a sync yet.

Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI and other assistants: setup steps in the docs.

2. Ask your assistant

Create a sync between my Sage 300 and Visibility ERP.

Also from the same chat

You can also ask for workflows and AI agents (Genies) that use Sage 300 and Visibility ERP. The assistant checks what each app supports, for example:

  • “Build a workflow that messages our team in Slack when a Sage 300 record changes.”
  • “Create a Genie that answers questions about our Visibility ERP data in Slack.”

What happens next

  • Signs you in with your Stacksync login (OAuth). No API key is pasted into the chat.
  • Gives you a secure sign-in link for each app it connects; you open it and sign in to that app.
  • Builds the sync with your permissions in Stacksync, nothing more. Turn on Ask before every change in the MCP settings to approve each change first.

New to Stacksync? Create an account first, then sign in from your assistant.

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Sage 300 and Visibility ERP
Sage 300 recordVisibility ERP recordRecord matchingField ownership
AR Invoices and ReceiptsProposed record; confirm Stacksync object support.Business process handoffSales OrdersProposed record; confirm Stacksync object support.Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
Inventory ItemsProposed record; confirm Stacksync object support.Record matchingInventoryProposed record; confirm Stacksync object support.Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.Choose the stock authority and distinguish available, reserved, and physical quantities.
Purchase OrdersProposed record; confirm Stacksync object support.Record matchingPurchase OrdersProposed record; confirm Stacksync object support.Retain purchase-order and line IDs together with the supplier and legal-entity context.Keep procurement approval separate from receipt and payment states.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Sage 300

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • AR Customers
  • AP Vendors
  • GL Accounts
  • Journal Batches
  • Order Entry Orders
  • Purchase Orders
Confirm support for this record type and the direction you need.

Discuss Sage 300 requirements

Visibility ERP

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Customers
  • Vendors
  • Parts and Items
  • Bills of Material
  • Projects
  • Work Orders
Confirm support for this record type and the direction you need.

Discuss Visibility ERP requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementSage 300Visibility ERP
Integration interfaceSage 300 Web API (REST) on newer releases; .NET/COM SDK and direct SQL Server access on-premVendor-provided integration surface (.NET web services); direct database access is a common path in on-premise deployments
AuthenticationConfirm the credentials, API plan, and permissions required for Sage 300.Confirm the credentials, API plan, and permissions required for Visibility ERP.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Sage 300
Integration interface
Sage 300 Web API (REST) on newer releases; .NET/COM SDK and direct SQL Server access on-prem
Authentication
Confirm the credentials, API plan, and permissions required for Sage 300.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Sage 300 account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Sage 300, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Sage 300 and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Visibility ERP
Integration interface
Vendor-provided integration surface (.NET web services); direct database access is a common path in on-premise deployments
Authentication
Confirm the credentials, API plan, and permissions required for Visibility ERP.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Visibility ERP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Visibility ERP, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Visibility ERP and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Sage 300 and Visibility ERP access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Sage 300 setup checklist
  • Identify the Sage 300 account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Sage 300, including read/write support, authentication, and initial-load limits.
Visibility ERP setup checklist
  • Identify the Visibility ERP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Visibility ERP, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Sage 300 and Visibility ERP planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

AR Invoices and Receipts / Sales Orders

Order-to-invoice handoff: Visibility ERP Sales Orders provides context for Sage 300 AR Invoices and Receipts. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Sage 300
Object support to establish
Visibility ERP
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Record matching

Inventory Items / Inventory

Compare whether Sage 300 Inventory Items and Visibility ERP Inventory describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Sage 300
Object support to establish
Visibility ERP
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Record matching

Purchase Orders / Purchase Orders

Compare whether Sage 300 Purchase Orders and Visibility ERP Purchase Orders describe the same purchase order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Sage 300
Object support to establish
Visibility ERP
Object support to establish
Record identity
Retain purchase-order and line IDs together with the supplier and legal-entity context.
Field ownership
Keep procurement approval separate from receipt and payment states.

Fields to include

  • Source purchase-order ID
  • Supplier reference
  • Line references
  • Quantity
  • Approval status
Record dependencies
Resolve supplier, product, business unit, and delivery-location references before lines.
Validation
Test a partially received purchase order and an amendment after approval.
Recovery
Reconcile receipts already recorded before resubmitting an amended order.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use AR Invoices and Receipts / Sales Orders to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Sage 300 and Visibility ERP record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify AR Invoices and Receipts / Sales Orders, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the AR Invoices and Receipts / Sales Orders handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Sage 300 / Visibility ERP migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected AR Invoices and Receipts or Sales Orders record needs a defined result in the other system.

  1. Start with Sage 300 AR Invoices and Receipts and Visibility ERP Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Inventory or stock position sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Inventory Items or Inventory record needs a defined result in the other system.

  1. Start with Sage 300 Inventory Items and Visibility ERP Inventory. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve product, unit, warehouse/location, and lot/serial references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

If it fails: Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Purchase order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Purchase Orders or Purchase Orders record needs a defined result in the other system.

  1. Start with Sage 300 Purchase Orders and Visibility ERP Purchase Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve supplier, product, business unit, and delivery-location references before lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially received purchase order and an amendment after approval.

If it fails: Reconcile receipts already recorded before resubmitting an amended order.

Reconcile Sage 300 business records with Visibility ERP

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Sage 300 needs operational visibility through Customers or Vendors.

  1. Select Journal Batches or Purchase Orders with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Visibility ERP; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

AR Invoices and Receipts / Sales Orders

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Inventory Items / Inventory

Test case

Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

Expected result

The expected inventory or stock position relationship is preserved with no duplicate action or unintended write.

Purchase Orders / Purchase Orders

Test case

Test a partially received purchase order and an amendment after approval.

Expected result

The expected purchase order relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Sage 300 AR Invoices and Receipts and Visibility ERP Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated inventory or stock position change

Investigate

Inspect Sage 300 Inventory Items and Visibility ERP Inventory, their IDs, and the destination error.

Next action

Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Rejected or repeated purchase order change

Investigate

Inspect Sage 300 Purchase Orders and Visibility ERP Purchase Orders, their IDs, and the destination error.

Next action

Reconcile receipts already recorded before resubmitting an amended order.

A record type or update is unavailable

Investigate

Check the Sage 300 and Visibility ERP connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Sage 300 and Visibility ERP

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Sage 300 Visibility ERP Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Visibility ERP.

Visibility ERP Sage 300 Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Sage 300.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Sage 300 and Visibility ERP integration FAQ

Next step

Plan your integration with an engineer

Walk through your Sage 300 and Visibility ERP records, field mappings, and requirements with an integration engineer.