Two-way sync
Changes in Recurly or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Recurly and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Finance and sales describe the same customers in different systems. Vitally knows the relationship: who the contacts are and what is in motion with the account. Recurly knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Plans, Invoices, Transactions, Line Items in Recurly to Custom Trait, Account, User, Organization in Vitally with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Finance sees the account owner and relationship history from Vitally when chasing a balance, and sales sees that the chase is happening.
A won opportunity creates or updates the customer in Recurly with the right billing details, so invoicing starts without re-keying.
Invoice and payment status from Recurly appears on the account in Vitally, so reps see overdue balances before they promise the next order.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Recurly objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Accounts Customer/billing entity records keyed by account_code; the anchor most subscriptions and invoices hang off. Synced two-way with CRM accounts or a customer database. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Coupons and Redemptions Discount definitions and their application to accounts and subscriptions; read for discount and promotion analysis. | User End users tied to accounts, including activity and custom traits. | Coupons and Redemptions is specific to Recurly and User to Vitally — each maps to any object or custom field on the other side. | |
| Billing Info Tokenized payment method (card/ACH) on an account; written when onboarding customers and read for payment-health signals (never stores raw card numbers). | Organization Parent organizations for hierarchical B2B account structures. | Billing Info is specific to Recurly and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Measured Units and Usage Metered-billing units; usage records are posted to a subscription before each bill run for consumption-based pricing. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Measured Units and Usage is specific to Recurly and Task to Vitally — each maps to any object or custom field on the other side. | |
| Subscriptions Recurring subscription records tied to an Account and a Plan, with state, term, and next-bill date. Core object, synced two-way to drive provisioning and reporting. | Note Account and user notes captured by success teams. | Subscriptions is specific to Recurly and Note to Vitally — each maps to any object or custom field on the other side. | |
| Plans The product and pricing catalog (plan codes, intervals, add-ons); usually mastered in Recurly and read out, or mirrored from a product database. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Plans is specific to Recurly and Conversation to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionRecurly notifies Stacksync of record changes through webhook events. Webhooks (JSON or XML, one format per endpoint) for account, subscription, payment, and invoice events, plus incremental polling of list endpoints.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Recurly through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Recurly–Vitally connection.
Changes in Recurly or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Recurly or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Recurly or Vitally record.
Track your Recurly ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Recurly and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Recurly and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Recurly and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Recurly and Vitally: authenticate both systems, choose the objects to sync (such as Recurly's Accounts and Coupons and Redemptions), map fields visually, and changes propagate both ways in milliseconds — no code required.
Recurly: V3 authenticates with a per-site API key over HTTP Basic auth (key as username, blank password); sandbox and production sites have separate keys. Vitally: REST API supports create, update, retrieve, and list on Users, Accounts, Conversations, Tasks, Notes, and NPS Responses. Stacksync's field mapping accounts for these differences between Recurly and Vitally without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Recurly and Vitally records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Recurly and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Recurly–Vitally integration in-house.
Yes — Stacksync ships production-grade connectors for both Recurly and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Recurly: Webhooks (JSON or XML, one format per endpoint) for account, subscription, payment, and invoice events, plus incremental polling of list endpoints sorted by updated_at with begin_time/end_time filters. On Vitally: Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 406 integrations available for Recurly and Vitally.