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ERP / Database · Two-way sync platform

QAD ERP and TiDB integration

Plan how QAD ERP and TiDB should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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Proposed workflow

Customer reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving QAD ERP Customers or the proposed customer table in TiDB needs a defined result in the other system.

  1. Start with QAD ERP Customers and the proposed customer table in TiDB. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between QAD ERP and TiDB
QAD ERP recordTiDB recordRecord matchingField ownership
CustomersProposed record; confirm Stacksync object support.Reporting datasetProposed customer tableProposed table; choose its name and schema.Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Sales ordersProposed record; confirm Stacksync object support.Reporting datasetProposed sales order tableProposed table; choose its name and schema.Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.
SuppliersProposed record; confirm Stacksync object support.Reporting datasetProposed supplier or vendor tableProposed table; choose its name and schema.Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

QAD ERP

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Items
  • Customers
  • Suppliers
  • Sales orders
  • Purchase orders
  • Work orders
Confirm support for this record type and the direction you need.

Discuss QAD ERP requirements

TiDB

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Tables
  • Databases
  • Views
  • Columns
  • Indexes
  • Sequences
Confirm support for this record type and the direction you need.

Discuss TiDB requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementQAD ERPTiDB
Integration interfaceREST APIs plus the QXtend XML integration frameworkMySQL wire protocol (SQL)
AuthenticationConfirm the credentials, API plan, and permissions required for QAD ERP.Confirm the credentials, API plan, and permissions required for TiDB.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

QAD ERP
Integration interface
REST APIs plus the QXtend XML integration framework
Authentication
Confirm the credentials, API plan, and permissions required for QAD ERP.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the QAD ERP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for QAD ERP, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for QAD ERP and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
TiDB
Integration interface
MySQL wire protocol (SQL)
Authentication
Confirm the credentials, API plan, and permissions required for TiDB.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the TiDB account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for TiDB, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for TiDB and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare QAD ERP and TiDB access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

QAD ERP setup checklist
  • Identify the QAD ERP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for QAD ERP, including read/write support, authentication, and initial-load limits.
TiDB setup checklist
  • Identify the TiDB account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for TiDB, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the QAD ERP and TiDB planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Customers / Proposed customer table in TiDB (choose its name)

Plan a customer dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Reporting dataset

Sales orders / Proposed sales order table in TiDB (choose its name)

Plan a sales order dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Reporting dataset

Suppliers / Proposed supplier or vendor table in TiDB (choose its name)

Plan a supplier or vendor dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Use the supplier ID within its business entity; a supplier name may occur in several subsidiaries.
Field ownership
Assign responsibility for approved supplier details; restrict changes to payment instructions to the business approval process.

Fields to include

  • Source supplier ID
  • Legal name
  • Entity reference
  • Payment terms
  • Active status
Record dependencies
Resolve business-unit and payment-term references before purchasing transactions.
Validation
Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.
Recovery
Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

Reporting dataset

Items / Proposed product or catalog item table in TiDB (choose its name)

Plan a product or catalog item dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Reporting dataset

Inventory balances / Proposed inventory or stock position table in TiDB (choose its name)

Plan a inventory or stock position dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Reporting dataset

Purchase orders / Proposed purchase order table in TiDB (choose its name)

Plan a purchase order dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

QAD ERP
Object support to establish
TiDB
Your database schema
Record identity
Retain purchase-order and line IDs together with the supplier and legal-entity context.
Field ownership
Keep procurement approval separate from receipt and payment states.

Fields to include

  • Source purchase-order ID
  • Supplier reference
  • Line references
  • Quantity
  • Approval status
Record dependencies
Resolve supplier, product, business unit, and delivery-location references before lines.
Validation
Test a partially received purchase order and an amendment after approval.
Recovery
Reconcile receipts already recorded before resubmitting an amended order.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customers / Proposed customer table in TiDB (choose its name) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your QAD ERP and TiDB record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customers / Proposed customer table in TiDB (choose its name), update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when QAD ERP and TiDB need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time QAD ERP / TiDB migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customers or Proposed customer table in TiDB (choose its name) record needs a defined result in the other system.

  1. Start with QAD ERP Customers and TiDB Proposed customer table in TiDB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Sales order reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales orders or Proposed sales order table in TiDB (choose its name) record needs a defined result in the other system.

  1. Start with QAD ERP Sales orders and TiDB Proposed sales order table in TiDB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Supplier or vendor reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Suppliers or Proposed supplier or vendor table in TiDB (choose its name) record needs a defined result in the other system.

  1. Start with QAD ERP Suppliers and TiDB Proposed supplier or vendor table in TiDB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve business-unit and payment-term references before purchasing transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.

If it fails: Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

Reconcile QAD ERP business records with TiDB

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in QAD ERP needs operational visibility through a selected destination dataset.

  1. Select Items or Customers with the correct legal entity, period, and currency.
  2. Define a reporting relationship in TiDB; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customers / Proposed customer table in TiDB (choose its name)

Test case

Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Expected result

The expected customer relationship is preserved with no duplicate action or unintended write.

Sales orders / Proposed sales order table in TiDB (choose its name)

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Suppliers / Proposed supplier or vendor table in TiDB (choose its name)

Test case

Test a supplier shared across subsidiaries and an inactive supplier referenced by an open bill.

Expected result

The expected supplier or vendor relationship is preserved with no duplicate action or unintended write.

Items / Proposed product or catalog item table in TiDB (choose its name)

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer change

Investigate

Inspect QAD ERP Customers and TiDB Proposed customer table in TiDB (choose its name), their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated sales order change

Investigate

Inspect QAD ERP Sales orders and TiDB Proposed sales order table in TiDB (choose its name), their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated supplier or vendor change

Investigate

Inspect QAD ERP Suppliers and TiDB Proposed supplier or vendor table in TiDB (choose its name), their IDs, and the destination error.

Next action

Review rejected supplier changes before retrying dependent bills; do not reactivate a supplier merely to make a write pass.

A record type or update is unavailable

Investigate

Check the QAD ERP and TiDB connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between QAD ERP and TiDB

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

QAD ERP TiDB Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in TiDB.

TiDB QAD ERP Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in QAD ERP.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

QAD ERP and TiDB integration FAQ

Next step

Plan your integration with an engineer

Walk through your QAD ERP and TiDB records, field mappings, and requirements with an integration engineer.