Real-time
Two-way sync
Changes in QAD ERP or Servicemax instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
QAD ERP to Servicemax integration — real-time, two-way sync
Keep QAD ERP and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect QAD ERP and Servicemax
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Servicemax and QAD ERP.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Servicemax is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Products, Work Orders, Work Details, Installed Products in Servicemax with Suppliers, Sales orders, Purchase orders, Work orders in QAD ERP bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Keep Installed Products (SVMXC__Installed_Product__c) aligned with an asset or IoT database for warranty, entitlement, and service-history reporting.
- 02 Consolidate Service Contracts and entitlement data into a warehouse for renewal forecasting and SLA compliance dashboards.
- 03 Sync items, customers, and orders between QAD and a CRM so sales teams work outside ERP screens.
- 04 Replicate inventory and work-order data into a warehouse for supply chain analytics across plants.
Common sync patterns
Where Servicemax collects payments: transactions post through
Payment events sync into QAD ERP as they occur, keeping the enterprise records current without manual entry.
Where QAD ERP is the HR or people system of record
Worker and organization data from QAD ERP stays current in Servicemax, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
What you can sync between QAD ERP and Servicemax
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| QAD ERP objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Work orders Production records replicated for scheduling and shop-floor analytics | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Customers Account records kept consistent with the sales team's CRM | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Customers is specific to QAD ERP and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Suppliers Vendor master data aligned with procurement and AP automation tools | Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. | Suppliers is specific to QAD ERP and Work Details to Servicemax — each maps to any object or custom field on the other side. | |
| Sales orders Demand records written in from EDI or e-commerce and read out for status | Installed Products SVMXC__Installed_Product__c; the installed-base asset record driving entitlement and service history; synced with asset and IoT databases. | Sales orders is specific to QAD ERP and Installed Products to Servicemax — each maps to any object or custom field on the other side. | |
| Purchase orders Procurement documents mirrored to planning and finance systems | Service Contracts SVMXC__Service_Contract__c; coverage and entitlement agreements; synced to warehouses for renewal, SLA, and warranty reporting. | Purchase orders is specific to QAD ERP and Service Contracts to Servicemax — each maps to any object or custom field on the other side. | |
| Inventory balances Stock levels by site and location, synced for multi-plant visibility | Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. | Inventory balances is specific to QAD ERP and Stock History to Servicemax — each maps to any object or custom field on the other side. |
How changes propagate between QAD ERP and Servicemax
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
QAD ERP Servicemax Interval-based propagation
DetectionStacksync polls QAD ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the API surface.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Servicemax QAD ERP Sub-second propagation
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to QAD ERP through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- QAD ERP: Subject to instance capacity and the platform's API limits.
- Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with QAD ERP ⇄ Servicemax
Connect QAD ERP and Servicemax for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every QAD ERP–Servicemax connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever QAD ERP or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single QAD ERP or Servicemax record.
Observability
Monitoring
Track your QAD ERP ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between QAD ERP and Servicemax.
How the QAD ERP and Servicemax connectors work
QAD ERP
- Integration surface
- REST APIs plus the QXtend XML integration framework
- Authentication
- instance credentials; specifics depend on the deployment and version
- Change detection
- polling on the API surface; document-based event exchange available through QXtend in supported configurations
- Capabilities
- read · write
- Rate limits
- subject to instance capacity and the platform's API limits
Servicemax
- Integration surface
- Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
- Authentication
- Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
- Change detection
- Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
- Capabilities
- read · write · CDC
- Rate limits
- Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works
How to connect QAD ERP to Servicemax — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate QAD ERP and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
QAD ERP
connected
Servicemax
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the QAD ERP and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · QAD ERP ⇄ ServicemaxCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
QAD ERP ServicemaxCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
QAD ERP and Servicemax integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between QAD ERP and Servicemax: authenticate both systems, choose the objects to sync (such as QAD ERP's Work orders and Customers), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed QAD ERP and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom QAD ERP–Servicemax integration in-house.
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Yes — Stacksync ships production-grade connectors for both QAD ERP and Servicemax. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on QAD ERP: Polling on the API surface; document-based event exchange available through QXtend in supported configurations. On Servicemax: Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Servicemax side: Products, Work Orders, Work Details, Installed Products, plus custom fields where Servicemax exposes them. On the QAD ERP side: Suppliers, Sales orders, Purchase orders, Work orders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 510 integrations available for QAD ERP and Servicemax.
Popular · 5 of 510
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QAD ERP ⇄ Amazon Seller Central -
QAD ERP ⇄ GitHub -
Servicemax ⇄ Extensiv (3PL Central) -
Servicemax ⇄ Fishbowl Manufacturing -
Servicemax ⇄ Infor CloudSuite
No integrations match .
