Two-way sync
Changes in Pipedrive or Smartsheet instantly reflect in both systems. No stale data, no manual imports.
Keep Pipedrive and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Smartsheet holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Columns, Cells, Reports, Attachments in Smartsheet to Files, Goals, Leads, Notes in Pipedrive with bi-directional, real-time sync. Activity and record changes in Smartsheet update the matching contact or account in Pipedrive, and CRM data flows the other way wherever Smartsheet can store and use it.
Owner, lifecycle stage, or account details from Pipedrive sync into Smartsheet, so people working there have the context without switching tools.
Enriched fields land directly on records in Pipedrive, and refreshes keep them from going stale.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pipedrive objects | Smartsheet objects | How this pairing syncs | |
|---|---|---|---|
| MailThreads Synced with incremental and full sync per the Stacksync docs. | Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. | MailThreads is specific to Pipedrive and Sheets to Smartsheet — each maps to any object or custom field on the other side. | |
| MailMessages Synced with incremental and full sync per the Stacksync docs. | Rows Records inside a sheet, each with createdAt/modifiedAt and cells keyed by columnId; the primary unit synced to and from external tables. | MailMessages is specific to Pipedrive and Rows to Smartsheet — each maps to any object or custom field on the other side. | |
| CallLogs Synced with incremental and full sync per the Stacksync docs. | Columns Define sheet schema and cell type (TEXT_NUMBER, DATE, CONTACT_LIST, PICKLIST, CHECKBOX); read via the API so field mappings can be generated. | CallLogs is specific to Pipedrive and Columns to Smartsheet — each maps to any object or custom field on the other side. | |
| Files Synced with incremental and full sync per the Stacksync docs. | Cells Row-by-column values; writes must match the column type and no single cell can exceed 4,000 characters. | Files is specific to Pipedrive and Cells to Smartsheet — each maps to any object or custom field on the other side. | |
| Goals Synced with incremental and full sync per the Stacksync docs. | Reports Read-only roll-ups spanning multiple sheets; pulled into a warehouse for cross-sheet reporting, capped at 50,000 rows. | Goals is specific to Pipedrive and Reports to Smartsheet — each maps to any object or custom field on the other side. | |
| Leads Pre-pipeline inbox items; written in from forms and enrichment pipelines. | Attachments Files linked to rows or sheets; posting one carries a 10x rate cost, so bulk file sync is throttled to 30 per minute. | Leads is specific to Pipedrive and Attachments to Smartsheet — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionPipedrive notifies Stacksync of record changes through webhook events. Webhooks on per-object create, update, and delete events, with polling on update timestamps.
DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.
DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.
DeliveryEach detected change is written to Pipedrive through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pipedrive–Smartsheet connection.
Changes in Pipedrive or Smartsheet instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Pipedrive or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Pipedrive or Smartsheet record.
Track your Pipedrive ⇄ Smartsheet sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Pipedrive and Smartsheet.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Pipedrive and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Pipedrive and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Pipedrive and Smartsheet: authenticate both systems, choose the objects to sync (such as Pipedrive's MailThreads and MailMessages), map fields visually, and changes propagate both ways in milliseconds — no code required.
Smartsheet: Row add and update calls are limited to 500 rows per request, so large syncs are chunked. Pipedrive: Many common objects (Leads, Notes, Products, Pipelines, Users, Files, Tasks, etc.) are '✍️ On Request' rather than supported by default. Stacksync's field mapping accounts for these differences between Pipedrive and Smartsheet without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Pipedrive and Smartsheet records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Pipedrive and Smartsheet connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Pipedrive–Smartsheet integration in-house.
Yes — Stacksync ships production-grade connectors for both Pipedrive and Smartsheet. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Pipedrive: Webhooks on per-object create, update, and delete events, with polling on update timestamps. On Smartsheet: Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 528 integrations available for Pipedrive and Smartsheet.