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Security and identity ⇄ Business productivity

Onelogin to ServiceNow integration — real-time, two-way sync

Keep Onelogin and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Onelogin and ServiceNow

Keep the users, groups, and profile details that ServiceNow and Onelogin share consistent in real time, so who can work in ServiceNow always matches who your directory in Onelogin says belongs there.

Onelogin is where a company records who its people are: their accounts, the groups and roles they hold, and the attributes attached to each one. ServiceNow is where a slice of those same people do their work, as agents, members, or seats, and every one of them needs a matching account with the right access. When a directory and a productivity tool are maintained by hand, someone added, moved, or offboarded in one becomes a stale entry in the other within the hour.

Stacksync syncs Problems, Service Catalog Requests, Configuration Items (CMDB), Users and Groups in ServiceNow with Apps (app instances), Groups, Mappings (mapping rules), Events in Onelogin bi-directionally and in real time. A user created, renamed, moved between groups, or deactivated in either system updates the matching record in the other within seconds, with field-level mapping and conflict resolution in place of CSV uploads and nightly IT batch jobs.

That matters most at the edges of employment. When both systems agree on who has an account, which groups they belong to, and whether they are still active, granting access on day one and revoking it on the last day stops being a manual checklist that trails the directory.

Common use cases

  • 01 Create ServiceNow tickets automatically from CRM cases and sync status back as agents work them
  • 02 Bi-directional sync of incidents with engineering issue trackers so IT and engineering work the same ticket without re-keying
  • 03 Two-way sync Users between OneLogin and an HRIS or Postgres so new hires, attribute changes, and terminations provision and deprovision SSO accounts automatically.
  • 04 Read the OneLogin Events audit log into a warehouse or SIEM for login analytics, access reviews, and SOC 2 audit evidence.

Common sync patterns

Close access when someone leaves

When a user is disabled or removed in Onelogin, their account in ServiceNow is deactivated in step, so offboarding shuts down access everywhere instead of leaving a live login behind.

Keep profile attributes current

A person's name, email, department, manager, or phone number corrected in either system updates the other, so the productivity tool shows the same details the directory holds of record.

Mirror group and role membership

Moving a user between groups or roles in Onelogin updates their team, permission set, or seat in ServiceNow, so what someone can do reflects where they sit in the directory.

What you can sync between Onelogin and ServiceNow

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Onelogin objects ServiceNow objects How this pairing syncs
Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. Problems Root-cause records linked to incidents, useful in cross-system reporting. Mappings (mapping rules) is specific to Onelogin and Problems to ServiceNow — each maps to any object or custom field on the other side.
Events Audit log of every authentication and admin action; read-only, filtered by since/until, and pushed live through the Event Webhook. Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. Events is specific to Onelogin and Service Catalog Requests to ServiceNow — each maps to any object or custom field on the other side.
Authentication factors (MFA) Per-user registered MFA factors; enrolled, verified, and removed through the MFA API for lifecycle and security workflows. Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. Authentication factors (MFA) is specific to Onelogin and Configuration Items (CMDB) to ServiceNow — each maps to any object or custom field on the other side.
Custom user fields Account-level custom attributes on the User record; read and written alongside the standard user profile fields. Users and Groups Sys_user and group tables synced with HR systems and identity providers. Custom user fields is specific to Onelogin and Users and Groups to ServiceNow — each maps to any object or custom field on the other side.
Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. Tasks The base task table that incidents, changes, and requests extend. Users is specific to Onelogin and Tasks to ServiceNow — each maps to any object or custom field on the other side.
Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. Knowledge Articles Support content that can be mirrored to help centers or search indexes. Roles is specific to Onelogin and Knowledge Articles to ServiceNow — each maps to any object or custom field on the other side.

How changes propagate between Onelogin and ServiceNow

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Onelogin ServiceNow Sub-second propagation

DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.

DeliveryEach detected change is written to ServiceNow through its API, with automatic retries and rate-limit backoff.

ServiceNow Onelogin Interval-based propagation

DetectionStacksync polls ServiceNow for changes on an incremental schedule, reading only records changed since the previous pass. Polling on sys_updated_on timestamps.

DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Onelogin: Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
  • ServiceNow: Subject to instance-level API rate limits and concurrency semaphores configured by administrators.
What ships with Onelogin ⇄ ServiceNow

Connect Onelogin and ServiceNow for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Onelogin–ServiceNow connection.

Real-time

Two-way sync

Changes in Onelogin or ServiceNow instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Onelogin or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Onelogin or ServiceNow record.

Observability

Monitoring

Track your Onelogin ⇄ ServiceNow sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Onelogin and ServiceNow.

How the Onelogin and ServiceNow connectors work

Onelogin

Integration surface
OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery
Authentication
OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write.
Change detection
Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill.
Capabilities
read · write · webhooks
Rate limits
Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.

ServiceNow

Integration surface
REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
Authentication
OAuth 2.0 or basic authentication against the instance
Change detection
Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
Capabilities
read · write
Rate limits
Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works

How to connect Onelogin to ServiceNow — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Onelogin and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Onelogin connected
    ServiceNow connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Onelogin and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Onelogin ⇄ ServiceNow
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Onelogin ServiceNow
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Onelogin and ServiceNow integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 483 integrations available for Onelogin and ServiceNow.

Popular · 8 of 483
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