Skip to content
Developer tools ⇄ Business productivity

Newrelic to Orderful integration — real-time, two-way sync

Keep Newrelic and Orderful in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Newrelic and Orderful

Connect the tickets, records, and events in Orderful to the systems engineering runs in Newrelic, kept current in real time and in both directions.

Orderful is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Acknowledgments, Webhook events, Transactions, Trading partners in Orderful with Alert Policies & Conditions, NRQL Query Results, Entities, Workloads in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Sync inbound purchase orders from Orderful into an ERP or Postgres so fulfillment starts without manual EDI handling.
  • 02 Push invoices and advance ship notices from the ERP through Orderful to retail trading partners.
  • 03 Record deployment and change markers from CI/CD through NerdGraph change tracking to correlate releases with performance and error-rate shifts.
  • 04 Sync the Entity catalog into a CMDB or warehouse for asset inventory, and add or replace entity Tags to keep ownership and environment metadata current.

Common sync patterns

Where Newrelic moves messages between services: activity lands on the stream

Records created or changed in Orderful publish to the queue or topic in Newrelic as they happen, so downstream services react to real events rather than polling for them.

Where Newrelic is the directory or identity source: one set of users

People and accounts in Orderful stay matched to the users in Newrelic, so access, provisioning, and org changes propagate instead of being keyed in twice.

Where Newrelic watches operations: live volumes for visibility

Open items, throughput, and error counts from Orderful replicate into Newrelic, so the operational view reflects what is actually happening in the business.

What you can sync between Newrelic and Orderful

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Newrelic objects Orderful objects How this pairing syncs
Custom Events Custom events posted write-only to the Event API on insights-collector with a License/Ingest key; business or pipeline events pushed into New Relic to enrich dashboards, then queried back out with NRQL. Webhook events Push notifications for inbound documents and transaction status changes Custom Events is specific to Newrelic and Webhook events to Orderful — each maps to any object or custom field on the other side.
Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. Transactions EDI documents such as 850 purchase orders, 810 invoices, and 856 ship notices, represented as JSON Change Tracking (Deployments) is specific to Newrelic and Transactions to Orderful — each maps to any object or custom field on the other side.
Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. Trading partners The retailers, carriers, and suppliers a company exchanges documents with Dashboards is specific to Newrelic and Trading partners to Orderful — each maps to any object or custom field on the other side.
Alert Policies & Conditions Alert policies and NRQL alert conditions managed through NerdGraph alertsPolicy and alertsNrqlCondition mutations with full create, update, and delete; read out for audit or provisioned from a config source so alerting stays consistent across accounts. Relationships Active partner connections per transaction type that govern what can be sent and received Alert Policies & Conditions is specific to Newrelic and Relationships to Orderful — each maps to any object or custom field on the other side.
NRQL Query Results Telemetry events, metrics, logs, and spans queried through NerdGraph's nrql field (or the legacy Insights query API) over time windows; read-only and bounded by data retention, commonly streamed into a warehouse for long-term analysis. Validation guidelines Partner-specific rules transactions are checked against before delivery NRQL Query Results is specific to Newrelic and Validation guidelines to Orderful — each maps to any object or custom field on the other side.
Entities The entity catalog of APM applications, hosts, services, and monitors searched via NerdGraph entitySearch; read for inventory, with tags added or replaced through taggingAddTagsToEntity so ownership and environment metadata stay in sync. Acknowledgments 997 functional acknowledgments confirming receipt of transmitted documents Entities is specific to Newrelic and Acknowledgments to Orderful — each maps to any object or custom field on the other side.

How changes propagate between Newrelic and Orderful

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Newrelic Orderful Sub-second propagation

DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).

DeliveryEach detected change is written to Orderful through its API, with automatic retries and rate-limit backoff.

Orderful Newrelic Sub-second propagation

DetectionOrderful notifies Stacksync of record changes through webhook events. Webhooks push inbound transactions and status events.

DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
  • Orderful: Subject to the platform's API rate limits.
What ships with Newrelic ⇄ Orderful

Connect Newrelic and Orderful for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Newrelic–Orderful connection.

Real-time

Two-way sync

Changes in Newrelic or Orderful instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Newrelic or Orderful data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Newrelic or Orderful record.

Observability

Monitoring

Track your Newrelic ⇄ Orderful sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Newrelic and Orderful.

How the Newrelic and Orderful connectors work

Newrelic

Integration surface
NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
Authentication
User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
Change detection
NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
Capabilities
read · write · webhooks
Rate limits
NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.

Orderful

Integration surface
REST API (JSON)
Authentication
API key
Change detection
webhooks push inbound transactions and status events; polling available as fallback
Capabilities
read · write · webhooks
Rate limits
subject to the platform's API rate limits
How it works

How to connect Newrelic to Orderful — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Newrelic and Orderful with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Newrelic connected
    Orderful connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Newrelic and Orderful objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Newrelic ⇄ Orderful
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Newrelic Orderful
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Newrelic and Orderful integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 275 integrations available for Newrelic and Orderful.

Popular · 8 of 275
All Newrelic integrations All Orderful integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own