Real-time
Two-way sync
Changes in Microsoft Teams or Newrelic instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Microsoft Teams to Newrelic integration — real-time, two-way sync
Keep Microsoft Teams and Newrelic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Microsoft Teams and Newrelic
Connect the tickets, records, and events in Microsoft Teams to the systems engineering runs in Newrelic, kept current in real time and in both directions.
Microsoft Teams is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Newrelic is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Tabs & Installed Apps, Teams, Channels, Channel Messages in Microsoft Teams with Alert Policies & Conditions, NRQL Query Results, Entities, Workloads in Newrelic field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Archive channel messages into a warehouse for compliance and communication analytics.
- 02 Post CRM deal-stage changes or new-lead alerts into a sales channel as they sync.
- 03 Record deployment and change markers from CI/CD through NerdGraph change tracking to correlate releases with performance and error-rate shifts.
- 04 Sync the Entity catalog into a CMDB or warehouse for asset inventory, and add or replace entity Tags to keep ownership and environment metadata current.
Common sync patterns
Where Newrelic tracks engineering work: requests become issues
A ticket or request raised in Microsoft Teams opens or updates a matching issue in Newrelic, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where Newrelic moves messages between services: activity lands on the stream
Records created or changed in Microsoft Teams publish to the queue or topic in Newrelic as they happen, so downstream services react to real events rather than polling for them.
Where Newrelic is the directory or identity source: one set of users
People and accounts in Microsoft Teams stay matched to the users in Newrelic, so access, provisioning, and org changes propagate instead of being keyed in twice.
What you can sync between Microsoft Teams and Newrelic
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Teams objects | Newrelic objects | How this pairing syncs | |
|---|---|---|---|
| Chats & Chat Messages 1:1 and group chat content read under protected-API access for compliance use. | Change Tracking (Deployments) Deployment and change markers recorded through NerdGraph changeTrackingCreateDeployment; written from CI/CD to annotate charts, and read back via NRQL on the Deployment event for release correlation. | Chats & Chat Messages is specific to Microsoft Teams and Change Tracking (Deployments) to Newrelic — each maps to any object or custom field on the other side. | |
| Team Members & Users Membership synced with identity, HR, or CRM ownership data. | Dashboards Dashboard definitions and widgets via NerdGraph dashboardCreate/dashboardUpdate/dashboardDelete mutations and entity queries, with full CRUD; exported for backup and audit or provisioned and updated programmatically from a source of truth. | Team Members & Users is specific to Microsoft Teams and Dashboards to Newrelic — each maps to any object or custom field on the other side. | |
| Online Meetings Meeting records synced with scheduling and CRM activity timelines. | Alert Policies & Conditions Alert policies and NRQL alert conditions managed through NerdGraph alertsPolicy and alertsNrqlCondition mutations with full create, update, and delete; read out for audit or provisioned from a config source so alerting stays consistent across accounts. | Online Meetings is specific to Microsoft Teams and Alert Policies & Conditions to Newrelic — each maps to any object or custom field on the other side. | |
| Tabs & Installed Apps App configuration read to audit or provision team workspaces. | NRQL Query Results Telemetry events, metrics, logs, and spans queried through NerdGraph's nrql field (or the legacy Insights query API) over time windows; read-only and bounded by data retention, commonly streamed into a warehouse for long-term analysis. | Tabs & Installed Apps is specific to Microsoft Teams and NRQL Query Results to Newrelic — each maps to any object or custom field on the other side. | |
| Teams Team containers provisioned or read to mirror org and project structure. | Entities The entity catalog of APM applications, hosts, services, and monitors searched via NerdGraph entitySearch; read for inventory, with tags added or replaced through taggingAddTagsToEntity so ownership and environment metadata stay in sync. | Teams is specific to Microsoft Teams and Entities to Newrelic — each maps to any object or custom field on the other side. | |
| Channels Channel targets used for routing synced notifications and updates. | Workloads Workload groupings of related entities via NerdGraph workloadCreate/workloadUpdate/workloadDelete with full CRUD; read for status rollups or provisioned from a service catalog to keep team-level views current. | Channels is specific to Microsoft Teams and Workloads to Newrelic — each maps to any object or custom field on the other side. |
How changes propagate between Microsoft Teams and Newrelic
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Microsoft Teams Newrelic Sub-second propagation
DetectionMicrosoft Teams notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) for messages and membership.
DeliveryEach detected change is written to Newrelic through its API, with automatic retries and rate-limit backoff.
Newrelic Microsoft Teams Sub-second propagation
DetectionNewrelic notifies Stacksync of record changes through webhook events. NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans).
DeliveryEach detected change is written to Microsoft Teams through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Newrelic: NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
What ships with Microsoft Teams ⇄ Newrelic
Connect Microsoft Teams and Newrelic for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Teams–Newrelic connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Microsoft Teams or Newrelic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Microsoft Teams or Newrelic record.
Observability
Monitoring
Track your Microsoft Teams ⇄ Newrelic sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Microsoft Teams and Newrelic.
How the Microsoft Teams and Newrelic connectors work
Microsoft Teams
- Integration surface
- REST API (Microsoft Graph)
- Authentication
- OAuth 2.0 via Microsoft Entra ID; reading message content at scale requires Microsoft-approved protected-API access
- Change detection
- Graph change notifications (webhooks) for messages and membership; delta queries on some resources
- Capabilities
- read · write · webhooks
Newrelic
- Integration surface
- NerdGraph (GraphQL) plus REST data-ingest APIs (Event, Metric, Log, Trace) and the legacy REST API v2
- Authentication
- User API key (prefixed NRAK-) sent in the API-Key header for NerdGraph queries and mutations; the data-ingest APIs (Event, Metric, Log) use a License/Ingest key in the Api-Key header. Keys, endpoints, and data are region-scoped (US, EU, JP).
- Change detection
- NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed.
- Capabilities
- read · write · webhooks
- Rate limits
- NerdGraph allows 25 concurrent requests per user and returns HTTP 429 when exceeded; NRQL run via APIs is capped at 3,000 queries per account per minute with a 5-second default timeout and about 5,000 data points per response. The Event API accepts 1MB per POST and 100,000 POSTs per minute per account.
How it works
How to connect Microsoft Teams to Newrelic — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Microsoft Teams and Newrelic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Microsoft Teams
connected
Newrelic
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Microsoft Teams and Newrelic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Microsoft Teams ⇄ NewrelicCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Microsoft Teams NewrelicCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Microsoft Teams and Newrelic integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Teams and Newrelic: authenticate both systems, choose the objects to sync (such as Microsoft Teams's Chats & Chat Messages and Team Members & Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Microsoft Teams: Reading or exporting message content at scale falls under Graph protected APIs, which require an approval process from Microsoft. Newrelic: NRQL queries run via the API are limited to 3,000 per account per minute with a 5-second default timeout and about 5,000 data points per response; the historical data export path can return far more. Stacksync's field mapping accounts for these differences between Microsoft Teams and Newrelic without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Microsoft Teams and Newrelic records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Microsoft Teams and Newrelic connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Microsoft Teams–Newrelic integration in-house.
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Yes — Stacksync ships production-grade connectors for both Microsoft Teams and Newrelic. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Microsoft Teams: Graph change notifications (webhooks) for messages and membership; delta queries on some resources. On Newrelic: NRQL polling over timestamp windows for telemetry (events, metrics, logs, spans); config objects such as dashboards, alert policies, and workloads carry no modified-date and are diffed on each run. Alert workflows can push outbound webhook notifications for near-real-time alerting. No CDC feed. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 324 integrations available for Microsoft Teams and Newrelic.
Popular · 7 of 324
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Microsoft Teams ⇄ Opsgenie -
Microsoft Teams ⇄ PagerDuty -
Microsoft Teams ⇄ Jira -
Microsoft Teams ⇄ Rabbitmq -
Newrelic ⇄ Front -
Newrelic ⇄ SendGrid -
Newrelic ⇄ Twilio
No integrations match .
