Reconcile Pigment business records with Microsoft Dynamics 365
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A finance-owned record in Pigment needs operational visibility through Accounts or Contacts.
- Select Metrics with the correct legal entity, period, and currency.
- Define a reporting relationship in Microsoft Dynamics 365; do not equate customer records, ledger accounts, and posted transactions.
- Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.