Real-time
Two-way sync
Changes in Kustomer or Manhattan Associates WMS instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Kustomer to Manhattan Associates WMS integration — real-time, two-way sync
Keep Kustomer and Manhattan Associates WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Kustomer and Manhattan Associates WMS
Close the gap between front office and back office: Kustomer and Manhattan Associates WMS share customers and status in real time, in both directions.
Kustomer holds the customer relationship; Manhattan Associates WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Messages, Companies, Custom Objects (Klasses), Users in Kustomer with Returns, Appointments, Distribution Orders, Purchase Orders & ASNs in Manhattan Associates WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
- Escalate conversation-derived signals into the CRM as tasks or opportunities
- Feed labor and throughput data into analytics tools for DC performance reporting.
- Release orders from the ERP or OMS into the WMS and sync status back as they are waved, picked, and shipped.
Where Manhattan Associates WMS handles order-to-cash: closed-won flows through
A deal won in Kustomer creates or updates the customer in Manhattan Associates WMS with clean data, so fulfillment and invoicing start without re-entry.
Where Manhattan Associates WMS is the finance system of record: money status on the account
Invoice and payment state from Manhattan Associates WMS shows on the account in Kustomer, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Kustomer and Manhattan Associates WMS
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Manhattan Associates WMS objects | |
|---|---|---|
| Teams Team assignments support routing parity and reporting. | Items Item master and packaging data kept consistent with the ERP catalog. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Shipments & LPNs Ship confirmations, cartons, and tracking pushed back to order sources. | |
| Notes Internal annotations carry context alongside synced conversations. | Receipts Receiving transactions reconciled against POs in the ERP. | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Locations & Zones Facility topology referenced when interpreting inventory positions. | |
| Conversations Support threads across channels sync outward for analytics and CRM context. | Returns Return receipts synced so upstream systems reflect disposition and restock. | |
| Messages Individual messages within conversations support full-thread replication. | Appointments Dock scheduling data coordinated with carriers and yard systems. |
What ships with Kustomer ⇄ Manhattan Associates WMS
Connect Kustomer and Manhattan Associates WMS for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Manhattan Associates WMS connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kustomer or Manhattan Associates WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kustomer or Manhattan Associates WMS record.
Observability
Monitoring
Track your Kustomer ⇄ Manhattan Associates WMS sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kustomer and Manhattan Associates WMS.
How the Kustomer and Manhattan Associates WMS connectors work
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Manhattan Associates WMS
- Integration surface
- REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
- Authentication
- OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
- Change detection
- Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
- Capabilities
- read · write
How it works
How to connect Kustomer to Manhattan Associates WMS — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kustomer and Manhattan Associates WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kustomer
connected
Manhattan Associates WMS
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kustomer and Manhattan Associates WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kustomer ⇄ Manhattan Associates WMSCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kustomer Manhattan Associates WMSCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kustomer and Manhattan Associates WMS integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Manhattan Associates WMS: authenticate both systems, choose the objects to sync (such as Kustomer's Teams and Tags), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Kustomer side: Messages, Companies, Custom Objects (Klasses), Users, plus custom fields where Kustomer exposes them. On the Manhattan Associates WMS side: Returns, Appointments, Distribution Orders, Purchase Orders & ASNs. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Kustomer and Manhattan Associates WMS: Where Manhattan Associates WMS handles order-to-cash: closed-won flows through; Where Manhattan Associates WMS is the finance system of record: money status on the account; One customer master. A deal won in Kustomer creates or updates the customer in Manhattan Associates WMS with clean data, so fulfillment and invoicing start without re-entry.
-
Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Manhattan Associates WMS: REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions. Authentication: OAuth 2.0 on Manhattan Active; database credentials on legacy deployments. Stacksync manages authentication, retries, and rate limits on both sides.
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Kustomer: Kustomer's data model centers on a customer timeline: conversations, messages, and custom object records all appear chronologically against one customer record rather than as separate tickets. Manhattan Associates WMS: Legacy on-premises Manhattan WMS deployments typically integrate through staging database tables and message interfaces rather than REST. Stacksync's field mapping accounts for these differences between Kustomer and Manhattan Associates WMS without custom code.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Manhattan Associates WMS.
Popular · 8 of 386
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Kustomer ⇄ SuiteAnalytics -
Kustomer ⇄ Dynamics 365 Business Central -
Kustomer ⇄ SAP Business ByDesign -
Kustomer ⇄ SAP Business One -
Manhattan Associates WMS ⇄ Microsoft Dynamics 365 Sales -
Manhattan Associates WMS ⇄ Attio -
Manhattan Associates WMS ⇄ Pipedrive -
Manhattan Associates WMS ⇄ Zoho CRM
No integrations match .
