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CRM ⇄ ERP

Kustomer to Logiwa WMS integration — real-time, two-way sync

Keep Kustomer and Logiwa WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and Logiwa WMS

Close the gap between front office and back office: Kustomer and Logiwa WMS share customers and status in real time, in both directions.

Kustomer holds the customer relationship; Logiwa WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Conversations, Messages, Companies, Custom Objects (Klasses) in Kustomer with Inventory, Products (SKUs), Shipments, Warehouses & Locations in Logiwa WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
  • Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
  • Keep the product catalog consistent between the ERP item master and the WMS.
  • Land order and fulfillment data in a warehouse for throughput and SLA reporting.

Where Logiwa WMS is the finance system of record: money status on the account

Invoice and payment state from Logiwa WMS shows on the account in Kustomer, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Logiwa WMS manages people and org data: keep Kustomer aligned

Owners, territories, and org structure informed by Logiwa WMS stay current in Kustomer.

What you can sync between Kustomer and Logiwa WMS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects Logiwa WMS objects
Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. Clients 3PL client accounts used to scope orders and inventory in multi-client deployments.
Conversations Support threads across channels sync outward for analytics and CRM context. Returns Return receipts synced so ERPs and support tools reflect restocked inventory.
Messages Individual messages within conversations support full-thread replication. Shipment Orders Outbound fulfillment orders created from connected storefronts or an OMS and updated as they move through picking and packing.
Companies Organization records group customers and map to CRM accounts. Purchase Orders Inbound receipt expectations synced from the ERP or procurement system to drive receiving.
Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. Inventory On-hand and available stock levels read out to keep storefronts, ERPs, and analytics stores current.
Users Agent records map conversation ownership to people in other systems. Products (SKUs) Item master records kept consistent between the ERP or ecommerce catalog and the WMS.
What ships with Kustomer ⇄ Logiwa WMS

Connect Kustomer and Logiwa WMS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Logiwa WMS connection.

Real-time

Two-way sync

Changes in Kustomer or Logiwa WMS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or Logiwa WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or Logiwa WMS record.

Observability

Monitoring

Track your Kustomer ⇄ Logiwa WMS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and Logiwa WMS.

How the Kustomer and Logiwa WMS connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Logiwa WMS

Integration surface
REST API
Authentication
API key / token
Change detection
Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Subject to the platform's published API rate limits.
How it works

How to connect Kustomer to Logiwa WMS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and Logiwa WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    Logiwa WMS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and Logiwa WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ Logiwa WMS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer Logiwa WMS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Kustomer and Logiwa WMS integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Logiwa WMS.

Popular · 8 of 386
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