Real-time
Two-way sync
Changes in Infor CRM or Logisense instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Accounting and finance
Infor CRM to Logisense integration — real-time, two-way sync
Keep Infor CRM and Logisense in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Infor CRM and Logisense
Sync customers, invoices, and payment status between Logisense and Infor CRM in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Infor CRM knows the relationship: who the contacts are and what is in motion with the account. Logisense knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Account, Contact, Package and Service, Account Service in Logisense to Contacts, Leads, Opportunities, Tickets in Infor CRM with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- 01 Stream Usage records from a warehouse or product event pipeline into LogiSense for rating and usage-based Invoices.
- 02 Act on Payment Status Updated webhooks to update entitlements or dunning status in an operational database in near real time.
- 03 Support a migration to another CRM by running both systems in sync during the transition.
- 04 Run a two-way sync between Infor CRM accounts and contacts and a Postgres database so internal tools read CRM data with SQL.
Common sync patterns
Where Infor CRM tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Logisense with the right billing details, so invoicing starts without re-keying.
Payment status on the account
Invoice and payment status from Logisense appears on the account in Infor CRM, so reps see overdue balances before they promise the next order.
Billing detail changes flow back
When a contact or address is corrected in Infor CRM, Logisense gets the update before the next invoice goes out.
What you can sync between Infor CRM and Logisense
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infor CRM objects | Logisense objects | How this pairing syncs | |
|---|---|---|---|
| Accounts Company records matched against ERP customer masters in syncs. | Account Customer or partner records holding billing settings; hierarchical parent-child, synced two-way with CRM and warehouse customer tables. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Contacts Person records synced with marketing and support tools. | Contact People attached to an Account (billing, technical); synced two-way with CRM contacts and warehouse person records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Leads Unqualified records synced in from marketing sources. | Invoice Generated billing documents with items, history, and status; typically read out to ERPs and warehouses for finance and reconciliation. | Leads is specific to Infor CRM and Invoice to Logisense — each maps to any object or custom field on the other side. | |
| Opportunities Pipeline records synced out for forecasting and reporting. | Payment Payment records whose status changes emit webhooks; read for cash reconciliation and to drive dunning and provisioning workflows. | Opportunities is specific to Infor CRM and Payment to Logisense — each maps to any object or custom field on the other side. | |
| Tickets Service records synced with helpdesk and field service systems. | Extension Attribute Custom fields on entities via Extension/Attribute/Entity; discoverable so field mappings extend to org-specific data. | Tickets is specific to Infor CRM and Extension Attribute to Logisense — each maps to any object or custom field on the other side. | |
| Activities Calls, meetings, and tasks synced for engagement reporting. | Package and Service Product catalog of offerings and their chargeable services (one-time, recurring, usage-based); read for reporting or written from a catalog source. | Activities is specific to Infor CRM and Package and Service to Logisense — each maps to any object or custom field on the other side. |
How changes propagate between Infor CRM and Logisense
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Infor CRM Logisense Interval-based propagation
DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.
DeliveryEach detected change is written to Logisense through its API, with automatic retries and rate-limit backoff.
Logisense Infor CRM Sub-second propagation
DetectionLogisense notifies Stacksync of record changes through webhook events. Webhook event subscriptions push near-real-time notifications on record status changes (e.g.
DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Infor CRM: Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
- Logisense: No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
What ships with Infor CRM ⇄ Logisense
Connect Infor CRM and Logisense for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CRM–Logisense connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infor CRM or Logisense data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infor CRM or Logisense record.
Observability
Monitoring
Track your Infor CRM ⇄ Logisense sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infor CRM and Logisense.
How the Infor CRM and Logisense connectors work
Infor CRM
- Integration surface
- REST-style SData API over the CRM entity model
- Authentication
- User credentials; Infor OS-managed authentication in cloud deployments
- Change detection
- Polling on modified timestamps; no log-based CDC on the API surface
- Capabilities
- read · write
- Rate limits
- Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
Logisense
- Integration surface
- REST API (versioned, e.g. v9/v10)
- Authentication
- JSON Web Token (JWT) bearer tokens obtained via the API and refreshed before expiry
- Change detection
- Webhook event subscriptions push near-real-time notifications on record status changes (e.g. Payment Status Updated), with a Webhook Monitor for retries; entities without webhook coverage are polled via filtered REST queries
- Capabilities
- read · write · webhooks
- Rate limits
- No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
How it works
How to connect Infor CRM to Logisense — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infor CRM and Logisense with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infor CRM
connected
Logisense
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infor CRM and Logisense objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infor CRM ⇄ LogisenseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infor CRM LogisenseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infor CRM and Logisense integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Infor CRM and Logisense: authenticate both systems, choose the objects to sync (such as Infor CRM's Accounts and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Infor CRM and Logisense: Where Infor CRM tracks deals: closed-won creates the finance record; Payment status on the account; Billing detail changes flow back. A won opportunity creates or updates the customer in Logisense with the right billing details, so invoicing starts without re-keying.
-
Infor CRM: REST-style SData API over the CRM entity model. Authentication: User credentials; Infor OS-managed authentication in cloud deployments. Logisense: REST API (versioned, e.g. v9/v10). Authentication: JSON Web Token (JWT) bearer tokens obtained via the API and refreshed before expiry. Stacksync manages authentication, retries, and rate limits on both sides.
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Logisense: Usage is ingested through the API into the mediation and rating engine and classified by Usage Class and Unit, a distinct path from per-record CRUD on entities like Account or Invoice. Infor CRM: Infor CRM descends from SalesLogix and exposes the SData protocol, a REST-style API over its entity model. Stacksync's field mapping accounts for these differences between Infor CRM and Logisense without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Infor CRM and Logisense records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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