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Google Pubsub to Servicemax integration — real-time, two-way sync

Keep Google Pubsub and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Google Pubsub and Servicemax

Connect the tickets, records, and events in Servicemax to the systems engineering runs in Google Pubsub, kept current in real time and in both directions.

Servicemax is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Google Pubsub is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Products, Work Orders, Work Details, Installed Products in Servicemax with Topics, Subscriptions, Messages, Schemas in Google Pubsub field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Consolidate Service Contracts and entitlement data into a warehouse for renewal forecasting and SLA compliance dashboards.
  • 02 Mirror Accounts and Contacts between ServiceMax and the CRM system of record so customer and site data stays consistent.
  • 03 Publish new and changed database rows as messages to a Pub/Sub topic so multiple downstream subscriptions consume the change stream independently.
  • 04 Consume messages from a subscription via StreamingPull and write them into a Postgres or warehouse table for durable, SQL-queryable storage.

Common sync patterns

Where Google Pubsub moves messages between services: activity lands on the stream

Records created or changed in Servicemax publish to the queue or topic in Google Pubsub as they happen, so downstream services react to real events rather than polling for them.

Where Google Pubsub is the directory or identity source: one set of users

People and accounts in Servicemax stay matched to the users in Google Pubsub, so access, provisioning, and org changes propagate instead of being keyed in twice.

Where Google Pubsub watches operations: live volumes for visibility

Open items, throughput, and error counts from Servicemax replicate into Google Pubsub, so the operational view reflects what is actually happening in the business.

What you can sync between Google Pubsub and Servicemax

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Google Pubsub objects Servicemax objects How this pairing syncs
Dead-letter topics Destination for messages that exceed a subscription's max delivery attempts; isolates poison messages for later handling. Stock History SVMXC__Stock_History__c; append-only log of inventory transactions (RMA, shipment, parts receipt); read out for parts and inventory analytics. Dead-letter topics is specific to Google Pubsub and Stock History to Servicemax — each maps to any object or custom field on the other side.
Ordering keys Tag messages so those sharing a key deliver in publish order when message ordering is enabled; throughput capped at 1 MBps per key. Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. Ordering keys is specific to Google Pubsub and Accounts to Servicemax — each maps to any object or custom field on the other side.
Topics Named resource publishers send to; Stacksync publishes each record change as a message to a topic for downstream subscribers to consume. Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. Topics is specific to Google Pubsub and Contacts to Servicemax — each maps to any object or custom field on the other side.
Subscriptions A stream of messages from one topic; Stacksync consumes here via StreamingPull or a push endpoint, acknowledging each message after a successful write. Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. Subscriptions is specific to Google Pubsub and Cases to Servicemax — each maps to any object or custom field on the other side.
Messages The synced unit: base64-encoded data plus attributes, ordering key, messageId and publishTime; capped at 10 MB each. Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. Messages is specific to Google Pubsub and Products to Servicemax — each maps to any object or custom field on the other side.
Schemas Avro or Protocol Buffer definitions bound to a topic; validate that every published message matches the agreed structure. Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. Schemas is specific to Google Pubsub and Work Orders to Servicemax — each maps to any object or custom field on the other side.

How changes propagate between Google Pubsub and Servicemax

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Google Pubsub Servicemax Sub-second propagation

DetectionGoogle Pubsub notifies Stacksync of record changes through webhook events. Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST.

DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.

Servicemax Google Pubsub Sub-second propagation

DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.

DeliveryEach detected change is written to Google Pubsub through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Google Pubsub: Per-region throughput quotas (publish up to ~4 GB/s in large regions); 10 MB max per message and per publish request, 1,000 messages per request, and 1 MBps per ordering key.
  • Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Google Pubsub ⇄ Servicemax

Connect Google Pubsub and Servicemax for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Google Pubsub–Servicemax connection.

Real-time

Two-way sync

Changes in Google Pubsub or Servicemax instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Google Pubsub or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Google Pubsub or Servicemax record.

Observability

Monitoring

Track your Google Pubsub ⇄ Servicemax sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Google Pubsub and Servicemax.

How the Google Pubsub and Servicemax connectors work

Google Pubsub

Integration surface
REST and gRPC (Cloud Pub/Sub API v1)
Authentication
Google Cloud IAM via OAuth 2.0 / service-account credentials (JSON key or workload identity); requires roles such as pubsub.publisher and pubsub.subscriber
Change detection
Consumes messages as they arrive on a subscription — StreamingPull (long-lived gRPC) or a push subscription delivering each message as an HTTPS POST; no modified-date polling
Capabilities
read · write · webhooks
Rate limits
Per-region throughput quotas (publish up to ~4 GB/s in large regions); 10 MB max per message and per publish request, 1,000 messages per request, and 1 MBps per ordering key

Servicemax

Integration surface
Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
Authentication
Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
Change detection
Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
Capabilities
read · write · CDC
Rate limits
Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works

How to connect Google Pubsub to Servicemax — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Google Pubsub and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Google Pubsub connected
    Servicemax connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Google Pubsub and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Google Pubsub ⇄ Servicemax
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Google Pubsub Servicemax
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Google Pubsub and Servicemax integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 323 integrations available for Google Pubsub and Servicemax.

Popular · 5 of 323
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