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CRM ⇄ Database

Gong to TimescaleDB integration — real-time, two-way sync

Keep Gong and TimescaleDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and TimescaleDB

Treat Gong like part of your database: its records live in TimescaleDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in TimescaleDB, where it can be queried and joined like everything else.

Stacksync mirrors Users, Interaction Stats (Activity), Trackers & Scorecards, CRM Objects from Gong into Schemas, Hypertables, Chunks, Continuous Aggregates in TimescaleDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gong with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.
  • 02 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 03 Keep device or asset reference tables bi-directionally in sync between TimescaleDB and an ERP.
  • 04 Consolidate metrics from several services into one hypertable to serve a single reporting layer.

Common sync patterns

Trigger workflows from CRM changes

Field and stage updates in Gong arrive as row changes in TimescaleDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Gong become tables in TimescaleDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to TimescaleDB sync onto the matching records in Gong, giving go-to-market teams live product context.

What you can sync between Gong and TimescaleDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects TimescaleDB objects How this pairing syncs
Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Schemas Postgres namespaces used to separate synced datasets by team or environment. Interaction Stats (Activity) is specific to Gong and Schemas to TimescaleDB — each maps to any object or custom field on the other side.
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Hypertables Time-partitioned tables that hold the main time-series data; the primary read and write target in syncs. Trackers & Scorecards is specific to Gong and Hypertables to TimescaleDB — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Chunks Time-bounded partitions of a hypertable; syncs read and write through the parent hypertable and never address chunks directly. CRM Objects is specific to Gong and Chunks to TimescaleDB — each maps to any object or custom field on the other side.
Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Continuous Aggregates Incrementally maintained rollups that serve as pre-aggregated read sources for downstream systems. Library is specific to Gong and Continuous Aggregates to TimescaleDB — each maps to any object or custom field on the other side.
Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Regular PostgreSQL Tables Relational reference data such as devices, tenants, or accounts synced alongside the series data. Data Privacy (Erasure) is specific to Gong and Regular PostgreSQL Tables to TimescaleDB — each maps to any object or custom field on the other side.
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Views Standard SQL views used to shape or filter data for consumers. Calls is specific to Gong and Views to TimescaleDB — each maps to any object or custom field on the other side.

How changes propagate between Gong and TimescaleDB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong TimescaleDB Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to TimescaleDB as a row-level write, with types converted between the two schemas.

TimescaleDB Gong Sub-second propagation

DetectionChanges in TimescaleDB are captured at the source via change data capture — no polling loop against its API. Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
  • TimescaleDB: No API rate limits; throughput is bounded by database resources and connection limits.
What ships with Gong ⇄ TimescaleDB

Connect Gong and TimescaleDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–TimescaleDB connection.

Real-time

Two-way sync

Changes in Gong or TimescaleDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or TimescaleDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or TimescaleDB record.

Observability

Monitoring

Track your Gong ⇄ TimescaleDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and TimescaleDB.

How the Gong and TimescaleDB connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

TimescaleDB

Integration surface
SQL wire protocol (PostgreSQL)
Authentication
Database credentials
Change detection
Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must be remapped to the parent — or timestamp-based polling on time columns; regular Postgres tables replicate through standard logical replication
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput is bounded by database resources and connection limits.
How it works

How to connect Gong to TimescaleDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and TimescaleDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    TimescaleDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and TimescaleDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ TimescaleDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong TimescaleDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and TimescaleDB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 452 integrations available for Gong and TimescaleDB.

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