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CRM ⇄ ERP

Gong to Logiwa WMS integration — real-time, two-way sync

Keep Gong and Logiwa WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gong and Logiwa WMS

Close the gap between front office and back office: Gong and Logiwa WMS share customers and status in real time, in both directions.

Gong holds the customer relationship; Logiwa WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Trackers & Scorecards, CRM Objects, Library, Data Privacy (Erasure) in Gong with Shipment Orders, Purchase Orders, Inventory, Products (SKUs) in Logiwa WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 02 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
  • 03 Sync shipment confirmations and tracking numbers back to the CRM so support sees fulfillment status.
  • 04 Mirror on-hand inventory into a central database or storefront to prevent overselling.

Common sync patterns

Where Logiwa WMS handles order-to-cash: closed-won flows through

A deal won in Gong creates or updates the customer in Logiwa WMS with clean data, so fulfillment and invoicing start without re-entry.

Where Logiwa WMS is the finance system of record: money status on the account

Invoice and payment state from Logiwa WMS shows on the account in Gong, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Gong and Logiwa WMS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gong objects Logiwa WMS objects How this pairing syncs
Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Inventory On-hand and available stock levels read out to keep storefronts, ERPs, and analytics stores current. Trackers & Scorecards is specific to Gong and Inventory to Logiwa WMS — each maps to any object or custom field on the other side.
CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Products (SKUs) Item master records kept consistent between the ERP or ecommerce catalog and the WMS. CRM Objects is specific to Gong and Products (SKUs) to Logiwa WMS — each maps to any object or custom field on the other side.
Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Shipments Carrier, tracking, and ship-confirm data pushed back to order sources after dispatch. Library is specific to Gong and Shipments to Logiwa WMS — each maps to any object or custom field on the other side.
Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Warehouses & Locations Facility and bin structure referenced when mapping multi-warehouse inventory. Data Privacy (Erasure) is specific to Gong and Warehouses & Locations to Logiwa WMS — each maps to any object or custom field on the other side.
Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Clients 3PL client accounts used to scope orders and inventory in multi-client deployments. Calls is specific to Gong and Clients to Logiwa WMS — each maps to any object or custom field on the other side.
Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Returns Return receipts synced so ERPs and support tools reflect restocked inventory. Transcripts is specific to Gong and Returns to Logiwa WMS — each maps to any object or custom field on the other side.

How changes propagate between Gong and Logiwa WMS

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Gong Logiwa WMS Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Logiwa WMS through its API, with automatic retries and rate-limit backoff.

Logiwa WMS Gong Interval-based propagation

DetectionStacksync polls Logiwa WMS for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
  • Logiwa WMS: Subject to the platform's published API rate limits.
What ships with Gong ⇄ Logiwa WMS

Connect Gong and Logiwa WMS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Logiwa WMS connection.

Real-time

Two-way sync

Changes in Gong or Logiwa WMS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gong or Logiwa WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gong or Logiwa WMS record.

Observability

Monitoring

Track your Gong ⇄ Logiwa WMS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gong and Logiwa WMS.

How the Gong and Logiwa WMS connectors work

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide

Logiwa WMS

Integration surface
REST API
Authentication
API key / token
Change detection
Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Subject to the platform's published API rate limits.
How it works

How to connect Gong to Logiwa WMS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gong and Logiwa WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gong connected
    Logiwa WMS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gong and Logiwa WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gong ⇄ Logiwa WMS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gong Logiwa WMS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gong and Logiwa WMS integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 427 integrations available for Gong and Logiwa WMS.

Popular · 6 of 427
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