Skip to content
Business productivity ⇄ Developer tools

GitHub to PagerDuty integration — real-time, two-way sync

Keep GitHub and PagerDuty in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect GitHub and PagerDuty

Connect the tickets, records, and events in GitHub to the systems engineering runs in PagerDuty, kept current in real time and in both directions.

GitHub is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. PagerDuty is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Labels and Milestones, Repositories, Issues, Pull Requests in GitHub with Escalation Policies, On-Calls, Notes and Log Entries, Incidents in PagerDuty field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Publish release data into customer-communication tools when a new version ships.
  • 02 Two-way sync of GitHub issues with Jira, Linear, or a support system so engineering and customer-facing teams work in their own tools.
  • 03 Provision and deactivate Users and Team memberships two-way from an HRIS or identity provider so the on-call roster matches the current org.
  • 04 Write Schedules and Escalation Policies from a workforce tool or source-of-truth spreadsheet so rotations and overrides stay consistent across teams.

Common sync patterns

Where PagerDuty watches operations: live volumes for visibility

Open items, throughput, and error counts from GitHub replicate into PagerDuty, so the operational view reflects what is actually happening in the business.

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where PagerDuty tracks engineering work: requests become issues

A ticket or request raised in GitHub opens or updates a matching issue in PagerDuty, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

What you can sync between GitHub and PagerDuty

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

GitHub objects PagerDuty objects How this pairing syncs
Users Author and assignee identities matched to internal directories. Users Responders with contact methods and notification rules; provisioned and updated two-way to keep the on-call roster aligned with an HRIS or identity provider. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Workflow runs (Actions) CI results synced into incident and reporting systems. Notes and Log Entries Notes are writable to append context to an incident; log entries are a read-only record of every action taken on that incident. Workflow runs (Actions) is specific to GitHub and Notes and Log Entries to PagerDuty — each maps to any object or custom field on the other side.
Organizations and Teams Membership data synced with identity systems and HR directories for access reviews. Incidents Core records with status of triggered, acknowledged, or resolved plus urgency and assignments; created, updated, and resolved two-way, with V3 webhooks firing on each transition. Organizations and Teams is specific to GitHub and Incidents to PagerDuty — each maps to any object or custom field on the other side.
Labels and Milestones Classification fields mapped to statuses and sprints in external trackers. Services Technical services that group incidents and hold integration keys; read and written two-way, with service.created, service.updated, and service.deleted webhook events. Labels and Milestones is specific to GitHub and Services to PagerDuty — each maps to any object or custom field on the other side.
Repositories Top-level containers whose metadata and settings syncs read to scope other objects. Teams Groupings of users, services, and escalation policies; synced two-way so membership mirrors org structure from an IdP or HRIS. Repositories is specific to GitHub and Teams to PagerDuty — each maps to any object or custom field on the other side.
Issues Synced two-way with project trackers and support tools, including labels and assignees. Schedules On-call rotations built from layers and overrides; read and written so calendar or workforce tools can drive who is on call. Issues is specific to GitHub and Schedules to PagerDuty — each maps to any object or custom field on the other side.

How changes propagate between GitHub and PagerDuty

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

GitHub PagerDuty Sub-second propagation

DetectionGitHub notifies Stacksync of record changes through webhook events. Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases.

DeliveryEach detected change is written to PagerDuty through its API, with automatic retries and rate-limit backoff.

PagerDuty GitHub Sub-second propagation

DetectionPagerDuty notifies Stacksync of record changes through webhook events. V3 webhook subscriptions push incident.* and service.* events (triggered, acknowledged, escalated, resolved, created, updated).

DeliveryEach detected change is written to GitHub through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • GitHub: Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
  • PagerDuty: REST API allows 960 requests per minute per token and returns HTTP 429 when exceeded; the Events API is rate-limited separately per integration key.
What ships with GitHub ⇄ PagerDuty

Connect GitHub and PagerDuty for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every GitHub–PagerDuty connection.

Real-time

Two-way sync

Changes in GitHub or PagerDuty instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever GitHub or PagerDuty data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single GitHub or PagerDuty record.

Observability

Monitoring

Track your GitHub ⇄ PagerDuty sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between GitHub and PagerDuty.

How the GitHub and PagerDuty connectors work

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.

PagerDuty

Integration surface
REST API v2 (plus Events API v2 for inbound alerts)
Authentication
REST API token via the Authorization: Token header (account-level for full access or user-level scoped to the user's permissions), or OAuth 2.0 (Authorization Code / PKCE); the Events API v2 uses a per-service routing (integration) key
Change detection
V3 webhook subscriptions push incident.* and service.* events (triggered, acknowledged, escalated, resolved, created, updated); list endpoints also support polling with updated_at and since/until windows
Capabilities
read · write · webhooks
Rate limits
REST API allows 960 requests per minute per token and returns HTTP 429 when exceeded; the Events API is rate-limited separately per integration key.
PagerDuty setup guide
How it works

How to connect GitHub to PagerDuty — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate GitHub and PagerDuty with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    GitHub connected
    PagerDuty connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the GitHub and PagerDuty objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · GitHub ⇄ PagerDuty
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    GitHub PagerDuty
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

GitHub and PagerDuty integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 336 integrations available for GitHub and PagerDuty.

Popular · 8 of 336
All GitHub integrations All PagerDuty integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own